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Sheraton Oran Hotel

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Traveler (163)
Room & Suite (59)
Pool & Beach (17)
About
Location
Cleanliness
Service
Value
Overlooking one of the most beautiful bays in Algeria the Sheraton Oran Hotel & Towers is setting new standards of comfort in Oran. You’ll find yourself surrounded in an oasis of luxury and comfort with numerous unique design features and wonderful access. Located in the Canastel residential area, which is near the city centre. Your trip couldn’t be easier seeing as we’re only 10 minutes away from the International airport, and less than 30 minutes from Arzew, the petroleum complex.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
Reviews & more
374Reviews
202Photos
12Q+A
10Room tips
Traveler rating
  • 71
  • 106
  • 67
  • 61
  • 69
Time of year
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Popular mentions
amazing place and staff, worth to stay here again. love to come back here every time. very good ambiance. clean room. experienced staff. fast check in and check out. easy access to city . Good indian restuarant in walkable distance
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One word only: *unacceptable*......... I have never ever experienced such shameful service in my 30 years of travel accross 5 continents. Management should be fired, plain and simple, and hotel closed until such time as it is able to perform with basic standards compliance. .
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Response from Sheraton_1572, Front Office Manager at Sheraton Oran Hotel
Responded 2 weeks ago
Dear Austriapeach Thank you for taking the time to complete the Guest Satisfaction Questionnaire regarding your recent stay at the Sheraton Oran Hotel. As we are proud to offer a memorable hotel experience to our guests we have unfortunately failed in our goal during your recent stay. Please accept our most sincere apologies. The hotel is in the midst of a restructuring phase, particularly with the renovation of the hotel, which will begin shortly. Actions will also be taken for the responsiveness of our employees and better care. In keeping with our commitment to provide a memorable experience with exceptional service, we hope to have the opportunity to enhance your experience with us every time your travels bring you back to Oran. Hotel management team
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First time in Oran for a business trip. Stayed at the Sheraton with my family. We were treated great, the restaurant on the top floor was fantastic. The entire staff was very helpful and extremely friendly. I will definitely book this hotel for my next trip to Oran.
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Response from Sheraton_1572, Public Relations Manager at Sheraton Oran Hotel
Responded May 29, 2018
Dear MikPry; We sincerely thank you for your comment and are delighted to see that you have enjoyed your stay at the Sheraton Oran Hotel. Your remarks are well noted, we are constantly working to improve our quality of service and this is of course by listening to the needs of our customers. We hope to see you again soon and we send you our greetings. General Management Team
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Wonderful building with an amazing view but... an enormous problem of maintenance and cleaning: ants on the table during the breakfast and a lot of tips to be repaired. Kind personnel. Good swimming pool and gym.
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Response from Sheraton_1572, Public Relations Manager at Sheraton Oran Hotel
Responded May 29, 2018
Dear Aeger_1982 Thank you for taking the time to complete the Guest Satisfaction Survey regarding your recent stay at the Sheraton Oran Hotel. As we are proud to offer a memorable hotel experience to our guests, but we have unfortunately failed in our goal during your recent stay. Please accept our most sincere apologies. The hotel is in the midst of a restructuring phase, particularly with the renovation of the hotel, which will begin shortly. Actions will also be taken for the responsiveness of our employees and better care. In keeping with our commitment to provide a memorable experience with exceptional service, we hope to have the opportunity to enhance your experience with us every time your travels bring you back to Oran. Hotel management team
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Great indoor fitness and pool. Very kind staff but not always knowing how to assist. Poor business lounge, come on guys, not of this time anymore. Suite was needing renovations and cigarette burn marks on all furniture. Check in slow and waiting half hour before suite
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Response from Sheraton_1572, Public Relations Manager at Sheraton Oran Hotel
Responded Mar 28, 2018
Dear fox_travelling Thank you for taking the time to complete the Guest Satisfaction Questionnaire regarding your recent stay at the Sheraton Oran Hotel. As we are proud to offer a memorable hotel experience to our guests, but we have unfortunately failed in our goal during your recent stay. Please accept our most sincere apologies. The hotel is in the midst of a restructuring phase, particularly with the renovation of the hotel, which will begin shortly. Actions will also be taken for the responsiveness of our employees and better care. In keeping with our commitment to provide a memorable experience with exceptional service, we hope to have the opportunity to enhance your experience with us every time your travels bring you back to Oran. Hotel management team
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Suite
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12345612
Bonjour,oui c est possible par contre je ne vonnais pas les tarifs. Cordialement
0 votes
Bonjour je souhaite laisser un avis sur l'hôtel. Marielle
Oui en ils ont mis en place une nouvelle application sur wattsapp et vous pouvez demander ou poser toutes les questions que vous voulez et ils repondent tres rapidement que vous soyez sur place ou a l étranger. Simple et rapide
1 vote
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Bonjour y a t il un salon de coiffure à l hôtel merc par ailleurs de votre reponse
Oui , il y a un salon de coiffure , et un espace détente avec très belle salle de fitness et piscine dans un pavillon annexe , dans l'enceinte de l'hôtel , mais le salon de coiffure est indépendant en terme de gestion financière , il faut donc apporter des dinars ou des euros pour les prestations coiffure qui sont par ailleurs excellente mais longues .... et les horaires de rdv pour moi en tout cas n'étaient pas respectés. j 'espère que cela vous aidera ! sinon l'endroit , le sheraton , le service et l'accueil pour moi furent excellents.
1 vote
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Es ce que le livret famille est exigé pour couple non marié
En Algérie, tous les hôtels exigent le livret de famille que ce soit le Sheraton ou autres . Car c'est des formalités exigées pour la fiche de police. Les réceptionnistes font des exceptions basées sur quels critères ? Je ne sais pas. Moi, personnellement, lors de mon passage au Sheraton, j'étais avec mon épouse légitime.
0 votes
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Bonjour Asq le bourkini interdit ?
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123
"Wonderful seaview rooms available."
"I recommend sea side and high floors"
"17th floor - all rooms are ocean front and offer truly amazing views of the Med."
"Room with a view on the sea"
"Take high floor room"
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12
PRICE RANGE
$162 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton oran hotel and towersoran sheraton
LOCATION
AlgeriaOran ProvinceOran
NUMBER OF ROOMS
321
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