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Art Hotel Hirosaki City

Traveler (151)
360
Panoramas (33)
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About

#2 of 47 hotels in Hirosaki
Location
Cleanliness
Service
Value
Good location located in front of Hirosaki station. All beds are made by Symons company. There is a convenience store on the 1st floor. Breakfast is very highly regarded.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Dry Cleaning
Laundry Service
Meeting rooms
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
Visit hotel website
Special Offer:LIMITED OFFER! 10% OFF
233Reviews
4Q+A
11Room tips
Traveler rating
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Popular mentions
We had a "double" room but there was barely enough space to swing a proverbial cat. The bed was very small (by western standards at least) and there was so little floor space we couldn't put both our suitcases on the floor. Their twin rooms (at least one we took a sneak peak at) are quite a bit bigger but they only had a smoking room available so we didn't switch. Their English website claims they have fitness facilities but these are in fact not directly part of the hotel and are in a neighbouring building for which additional charges apply.
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Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki City
Responded 2 weeks ago
Thank you for staying. I think that the room where the customer stayed was a double room 17 square meters room, We think it was a narrow room to spread the luggage. Although our hotel has non-smoking rooms and smoking rooms, the non-smoking rooms are fully booked, so we have prepared the smoking rooms as per the reservation. In addition, fitness club can use central fitness club of the fifth floor of next building of shopping plaza city for person staying for 1080 yen. Payment is on the hotel front. Please come again if you have a chance. We are waiting for you. Art Hotel Hirosaki City reception
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Our group of 3 took 2 rooms here during the cherry blossom season just before golden week. The hotel appeared to be newly renovated and extremely comfortable. Breakfast was included in our room tariff and it was a good spread - dishes were replenished promptly and the variety was good enough for me. Service staff was helpful - they helped fill the forms to forward our luggage to our Tokyo hotel after our 5-night stay. Location was great - just a few steps from Hirosaki Station. From the hotel/station, it was always an inexpensive cab ride everywhere that a visitor would want to go - Hirosaki Castle Park, Apple Park, etc. Everything worked well in the newly renovated room - water pressure was good, ventilation was good - just do not draw the curtain fully and enough air from outside will make the room temperature comfortable enough. The hotel had a well stocked souvenir shop and direct access to the 7-11 up to 7pm daily. I have been told by my travel agent that this is the best hotel in Hirosaki at the moment. Having stayed here comfortably for 5 nights, I would not hesitate to check in here again on my next visit.
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Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki City
Responded 2 weeks ago
Thank you for staying. We are very happy that we were satisfied with our stay. The convenience store Seven Eleven right next to the hotel is open 24h. The souvenir shop inside the hotel is from 8:30 am to 7:00 am in the evening. Breakfast is buffet and is very pleased because there are many items using many local ingredients. Please come again if you have a chance. We are waiting for you. Art Hotel Hirosaki City reception
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I was booking late for a night during the Cherry Blossom festival, so I probably got the worst room in the hotel. It's very possible that other rooms are much nicer. Our room was small, basically just slightly larger than the bed. It was serviceable. It was a smoking room because there were no non-smoking rooms available. The staff were friendly enough although none I encountered spoke more than a few words of English. There are vending machines by the elevators where you can buy TV time cards (not sure how that works) and coffee/drinks. There is a 7-11 in the downstairs of the building, so that's convenient and the bus stop/train station is right outside the lobby door, also convenient. However, less ideal is the fact that every time a train goes by in the night, you can hear it. Even up on the 10th floor where I was. I paid a lot (over $300 equivalent) for what I got, but it may be that the prices were elevated during the festival time.
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Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki City
Responded May 18, 2019
Thank you for staying. I felt sorry that I did not meet your expectations. Because the hotel is located in front of the station, staying in a 17 square meter double room As the room on the station side was prepared, the noise of the train might have been loud. During the Cherry Blossom Festival, there were many non-smoking days, and people who wished to quit smoking had smoking rooms available for deodorization. It would be nice if you could come to Hirosaki again. Thank you very much for your comment. Art Hotel Hirosaki City reception
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I have requested for a high floor room with mountain view. Lucky to get it. Room a bit small but beds were soft warm and comfy. Right in front of JR station and walking distance to a few deapartment stalls. Next to 7 eleven and 5 mins to Family mart. Room was clean and fresh. Booked via Agoda so check in and out was a breeze. There is a 100 Yen bus loop that goes to major attractions next to the hotel in front of JR station between platform 1 and 2. You can enquire at the Tourist Info Centre at the exit of the JR station. From the exit of JR station, the hotel is on your left after the 7 eleven.
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Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki City
Responded May 18, 2019
Thank you for staying. I am very happy to comment in detail. The hotel is located in front of the station, near Seven-Eleven and FamilyMart. The city circulation 100 yen bus departs for 10 minutes from 10:00 to 18:00 from between 1 and 2 at the station square. (From April to November) If you take this bus, you have very good access to the tourist spots in Hirosaki. Please come again if you have a chance. We are waiting for you. Art Hotel Hirosaki City reception
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The staff and the room were decent enough but for the price I paid, I am not getting value. Breakfast tables were swarmed by tour groups like locusts and food was gone in an instant. Replenishment took too long. Coffee in the room was instant coffee and no bottled water was provided. Room was the the smallest I have had on this trip. I am coming back to this area next year but I will not use this hotel again.
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Response from arthotelhirosakicity, レセプション at Art Hotel Hirosaki City
Responded Nov 1, 2018
Thank you for staying at this time. We apologized for not receiving your expectation. There were a lot of tourists in October and it seems they could not stay slowly really sorry. We do not have mineral water available in the room. We would be happy if you could come and have fun in Aomori. We are really sorry this time. Art Hotel Hirosaki City reception
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PRICE RANGE
$76 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hirosaki
FORMERLY KNOWN AS
Hotel Naqua City Hirosaki
LOCATION
JapanTohokuAomori PrefectureHirosaki
NUMBER OF ROOMS
134
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