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Kusatsu Hotel

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160 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Singapore, Singapore
Reviewed 1 week ago

Our stay at Kusatsu Hotel was worth every penny. When we arrived at the Kusatsu Bus Terminal, we asked the tourist information office to help us call the hotel and request for the shuttle bus. It was only a 5 mins wait until one came and off we went to the hotel. The hotel has a very charming facade, and...

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Thank GraciaW83
Reviewed 2 weeks ago

The service and hospitality from all the staff at the ryokan was like what I've seen from the tv. There was a complimentary pick-up from the bus terminal alhough it'll just take you about 5 minutes to walk. The front facade of the hotel was exactly like the TripAdvisor photos you and the hotel was warm and cosy even though...

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Thank ThomasHopf
Reviewed October 12, 2016

3 big hot spring in this hotel, I enjoy so much. food are delicious . location of this hotel is great, shuttle bus service to bus station is wonderful while you pick 2 big luggage with you. However, the pillow and quilt is quite yellow, seems dirty....>.<

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Thank rosannaw342
Manila, Philippines
Reviewed August 30, 2016

Kusatsu Hotel gave us the most memorable stay. It was the last week of December (2015) and snow hadn't fallen for a few days so there was no trace of it on the night we arrived. Called the hotel from the bus station and in less than ten minutes, they picked us up. No problem communicating since we were expected....

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Thank hav4wannatravel
Los Angeles, CA Area
Reviewed June 26, 2016

Well I don't mean ancient Japanese, but... The hotel looks more like Japanese Inn of 1940's or 50's, both outside and inside. I don't remember if all rooms are Japanese, but the room I stayed in had tatami floor and futon (not futon-bed in US) for sleeping. Room was good size and was comfortable, and service was very friendly. Most...

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Thank SCV913
Sydney, Australia
Reviewed May 25, 2016 via mobile

This hotel blew my expectations out of the water. Being the first hotel we stayed at during our visit to Japan, Kusatsu Hotel not only was comfortable, had amazing food (we had dinner included) but also impeccable service. We unfortunately can't speak Japanese and the staff there weren't too confident with English either. But they tried very hard to understand...

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Thank cattychu
Tokyo, Japan
Reviewed May 20, 2016

This is my favorite hotel in Kusatsu, for its proximity to the outdoor Onsen, bright rooms, free parking, and reasonable food. It has an area where you can help yourself for a hot drink. It is also quite reasonable price.

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Thank wutan01
Reviewed April 26, 2016 via mobile

You can immediately feel the warm hospitality once you arrive at this hotel. We love the Japanese room here. It is spacious with fine architectural details. The staff will set up the room for bedtime/daytime when you are out. The onsen water are really good here though it could be a bit too hot at times. It would be great...

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Thank Jotiramisu
Bangkok, Thailand
Reviewed December 15, 2015

Staff very friendly and warm welcome, I love oncen water is a bit too warm but I get use to it after a few times. Good location not far from yubatake and quiet. Hotel has shuttle bus send me to bus station just tell front desk your train time. I had a very good time here.

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2Thank alisra007
Rochester, United Kingdom
Reviewed December 2, 2015

The Kusatsu Hotel was our first experience of Japanese style accommodation on our motorcycle tour. When we arrived at the hotel a member of staff ran out to meet us clutching a sheet of paper with our names on, they insisted on carrying all our luggage and crash helmets to the reception and then upstairs to our beautiful room after...

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1Thank Colin P
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Amenities

Highlights
  • Free Internet
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking

Additional Information about Kusatsu Hotel

Address: 479 Kusatsu, Agatsuma-gun, Kusatsu-machi 377-1711, Gunma Prefecture
Location: Japan > Kanto > Gunma Prefecture > Agatsuma-gun > Kusatsu-machi > Kusatsu Onsen
Price Range: $96 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kusatsu Hotel 3.5*
Number of rooms: 44
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Hotel Style:
#1 Top resorts Hotel in Kusatsu-machi
#3 Best Value Hotel in Kusatsu-machi
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Questions & Answers

Here's what travelers have asked, with answers from Kusatsu Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“better pick those room at "new" build side hotel”
 of 5 bubbles rosannaw342, Oct 12, 2016 | Read review
“Try to get a room in the main building, not the annex”
 of 5 bubbles LovT0Travel, Nov 16, 2015 | Read review
“wifi is only available in the lobby.”
 of 5 bubbles pamchung2015, May 27, 2015 | Read review
“Upper floors may be better.”
 of 5 bubbles TheRoadLeast, Dec 21, 2011 | Read review
4 of 4
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