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Traveler (269)
Room & Suite (233)
Dining (40)
Certificate of Excellence


#3 of 132 hotels in Kusatsu-machi
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Shuttle bus service
Meeting rooms
Fax / photocopying
Hot spring bath
Valet parking
Free internet
Coffee shop
Breakfast in the room
Complimentary tea
Vending machine
Open-air bath
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
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Room features
Non-smoking rooms
Family rooms
Blackout curtains
Air conditioning
Bath / shower
Room service
Seating area
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
Languages Spoken
English, Japanese
8Room tips
Traveler rating
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Popular mentions
Me and my wife spent couple of nights at Kusatsu Onsen Boun in July 2019. The hotel is about 10 mins walk from the Kusatus bus terminal. If you are carrying luggage with you, you should call the hotel and they will send the shuttle bus to pick you up. Not suggest to walk to the hotel with luggage because there are some up and down slopes/hills. The hotel looks like having a refurbishment recently because the new wing of the hotel looks new and grand. But we stayed at the main building which is comparative old. The room and public bathroom are basic, but the onsen is wonderful. You should soak yourselves two or three times a day in the onsent and feel the total relaxation. The staff are very friendly. Although they speak very limited English, they would still try to assist and answer your enquiries. The food at the dinner is extravagent. You would be seated in a private room or cubical to enjoy the meal made of seasonal food. I give 5 stars because the wonderful onsen and the friendly services.
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This is one of the best ryokan in this area. We search different sites and rating are quite consistent. We have 3 people, stays 2 night and half board. Initial we are not sure to choose half board or only breakfast. After reading different comments, we decided have a try of their dinner. We make the correct decision, not only their foods are good. There are not many eating places around the area. The room is spacious (approx 30m2) and is quite different from what stated on website (16 m2). The hotel located only few minutes walk from town centre and ~7 minute walk to bus terminal. However, walking slope up and down with your luggage is not easy. The hotel sent us to bus terminal on departure day and also second day when we went out. If you plan to stay there in the future, you many try contact hotel if they can provide pick up service. There are 3 onsen for hotel guests. The environment is clean and staff are nice. Simple English is ok.
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Wife and I have never visited Kusatsu before and we were looking for a nice onsen hotel in cold japan weather. This hotel was recommended to us by a friend and once I have booked the hotel, I never looked back on our experience that we were to find out during our stay. The hotel is located very near to the cillage centre of Kusatsu. Eateries also dotted around the vicinity of the hotel that offers high quality food, as one would expect nothing less when travelling in Japan. We stayed in a Japanese room in the main building. The room is very well maintained and we were taken to the room by a Japanese maid (must be in her late 60s) and patiently explained everything to us. Unfortunately, we can only guess what she was saying as she spoke to us in Japanese, which is a language that we are not familiar with. The staff at the front desk on the other hand were able to command English and they are all very helpful. We truly love the onsen and we made use of every chance to visit the onsen during our stay. The outdoor onsen is something that should not be missed at all costs. The Japanese is very strict about the check in and check out time. Their check in time is 2 pm and we arrived at 1:30 pm and had to wait until 2 pm before the room key toour room was handed to us. The breakfast, which was included in our room rate, was a feast. I will not hesitate to recommend this hotel to anyone who is travelling to this part of Japan. Best to travel to this destination when the weather is cold.
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I am writing this review as I am staying. Once again dont believe everything trip advisor tells you. First of all dont even think about walking here from the bus station in the winter with luggage . Second of all I speak a lot of japanese and still had trouble here. If you speak no japanese you will have a problem communicating. Thirdly if you want an english style breakfast this isnt your place. We paid for the breakfast but didnt eat it. The problem with this ryokan is that it is too big to try to be a traditional ryokan. I have stayed at ryokans half this size that still had trappings of a traditional ryokan. The only thing I can say positive is that you are in walking distance of many restaurants and shops. The town of kusatsu is beautiful at night.
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I read the reviews and decided that this would be the place. Our experience at this ryokan beat our expectations. I would recommend to friends. Notables: Stayed 2 nights (the right duration) Food - Delicious, large quantities (breakfast and dinner) Room - Comfortable (we actually doubled our futons for an even more comfortable sleep) Hot springs - 3 onsite, good quality Staff - Well trained, very attentive Location - Very convenient We took in the inn’s hot spring five times. On one of the days, we went to the town’s outdoor hot spring called Sainokawara. As it was an outdoor bath, we enjoyed an evening dip while seeing the stars and the moon. But quite honestly, I found the inn’s baths more relaxing since a big public bath is a bit too busy. Apart from the hot springs, we went hiking on both days. There are some walking paths not too far from the top off Sainokawara Park called 森の癒し歩道 (Mori no iyashi hodō), which is apparently also a cycling course although we didn’t see anyone cycling. Lastly, we took a bus directly from Tokyo Station to Kusatsu Onsen (10:10am departure with a 1:46pm arrival). It was very comfortable with one rest stop. This was better than taking 2 trains plus a bus and cheaper as well. There is also a direct bus from Shinjuku Station.
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$252 - $605 (Based on Average Rates for a Standard Room)
JapanKantoGunma PrefectureKusatsu-machiKusatsu Onsen
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