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Kusatsu Now Resort Hotel

750 Kusatsu, Kusatsu-machi, Agatsuma-gun 377-1711 Gunma Prefecture
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Free cancellation until 01/23/22
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Traveler (177)
Room & Suite (173)
Dining (126)


#15 of 130 hotels in Kusatsu-machi
Kusatsu Onsen is extremely famous for great hot springs and the beauty of nature. Kusatsu Now Resort Hotel is a European-style onsen resort hotel located at elevation 1200 meters and nestled amid the quiet forests of Japanese birch and larch.The travel from Tokyo to the hotel takes only 2 hours 20 minutes by taking a train, a bus and our shuttle bus. Taking Shinkansen from Tokyo to Karuizawa provides an easy access to our hotel.3 features of hot springs in Kusatsu Onsen are: 1. The largest amount of naturally hot water in Japan. 2. The hot water in the baths is directly from hot springs. 3. The hot water has strong disinfecting properties.Our special Kusatsu Big Baths include a wide variety of indoor and outdoor baths, which are open 24 hours a day. In the peaceful surroundings, enjoy a relaxing soak in the onsen water of Kusatsu Onsen. Private onsen baths with 'Hinoki' cypress and the 'Shigarakiyaki' ceramic bath also available.The hotel has an indoor heated pool and another pool for kids. The hotel also has tennis courts, putting golf courses and a ping pong room. Among other hotels, our hotel is the closest to the Kusatsu Kokusai Ski Resort. Our place is enjoyable throughout the year.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Golf course
Children Activities (Kid / Family Friendly)
Indoor pool
Plunge pool
Breakfast buffet
Vending machine
Mini golf
Tennis court
Table tennis
Tennis court offsite
Board games / puzzles
Kids pool
Free shuttle or taxi services
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Hot spring bath
Open-air bath
Ski In / Ski Out
BBQ facilities
Baggage storage
Chapel / shrine
Gift shop
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Bottled water
Electric kettle
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Japanese


Full view
86Good for walkers
Grade: 86 out of 100
148Restaurantswithin 0.75 miles
35Attractionswithin 0.75 miles
277Reviews7Q+A3Room tips
Traveler rating
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robin j wrote a review Jun 2018
Bedford, Virginia21 contributions5 helpful votes
We recently stayed st this resort and were very very happy. The food was exceptional the hot bath wa spectacular. Rooms were clean and we loved the robes also I loved the high end shampoo and lotions the staff were extremely nice and the Chinese restaurant and staff were amazing😀😀 I ordered ice for my wine and it came extremely fast. I will definitely be back. We had an amazing stay here❤️❤️
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Date of stay: June 2018Trip type: Traveled with family
businesstraveller421 wrote a review Apr 2018
Singapore, Singapore36 contributions12 helpful votes
This was supposed to be a week of skiing with the family (2 adults and 2 kids) as part of of longer Japan trip but we left after three drays. The hotel was supposed to be 4 star recommendation with half board and kids friendly. It also offered a choice of restaurants and is close to the slopes. So all sounded good. The location is ok and indeed close to the slopes. The Onsen (private and public) is ok. Parking is free and ample availability. These are the pretty much the only few positive points I can have. Here is a short summary of the bad things which left us leaving early (after a longer discussion that they wanted to charge us for the full stay): - Hotel is not at all international standard at all: very few people who speak English, very old rooms, poor very overall condition of the estate - The hotel is expensive but everything is still charged extra: e.g. the use of the pool is chargeable for hotel guest (!), half board is only for the buffet dinner which is overcrowded and everyday exactly the same food, even table tennis cost money - In spite of price, the hotel is old and outdated. The reception areas has gone through a recent renovation a few years back, but that is about it. - The rooms are a disaster. They are small, old, unkept, the Tatami Room which was supposed to house a family of 4 does not allow any luggage space and the Tatami area will be used for Futons for the kids. The furniture is run down and overall condition is poor. - The bathrooms are 1970s plastic shower cells similar to a camper, which do not even allow anyone to stand straight (floor to ceiling around 170cm). They are outdated, run down, super small and basically not usable. The hotel told me, I am supposed to use the common shower facilities at the Onsen and not the bathroom in the room? - The pool is old, under reno and completely run down. In summary, I can only warn to stay here. Overpriced and way below standard. I have attached a few picture to give you an impression.
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Date of stay: April 2018
Trip type: Traveled with family
Relax747304 wrote a review Jan 2018
1 contribution
The hotel staff didn’t notify the bus terminal staff that the free shuttle would be cancelled and relocated to another place! A lot of hotel guests have been waiting for over 1.5 hours since 3:55pm till 5:15pm until some guests required at the info station. The info station staff had to call the hotel to realize they cancelled all the shuttles and relocated to another pick up place!! They should have sent staff to the bus station to inform the guests!!! Even after the guests have changed the location, the shuttle was further delayed... so guests had to wait for at least 2 hours while we saw shuttles from other hotels were going by to pick up their guests!!!!
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Date of stay: January 2018Trip type: Traveled as a couple
Lily Ann W wrote a review Jan 2018
Hong Kong, China3 contributions6 helpful votes
Worst service ever experienced! Wasted 1.5hr waiting for the free shuttle from the bus terminal but they suddenly moved it to another location without any notification!!! The staff didn’t even inform us they might change location under heavy snowfall when we left the hotel like a few hours ago! Luckily that we asked the bus terminal staff n they called to the hotel! We had to travel to the other pick up location n wait to be picked up!
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Date of stay: January 2018Trip type: Traveled as a couple
2 Helpful votes
J W wrote a review Nov 2017
Hong Kong, China19 contributions7 helpful votes
Kusatsu is the place to be if you want to enjoy skiing and onsen near Tokyo. This hotel doesn't have the best onsen but is very close to the skiing resort, and they have frequent shuttle service to the slope. I used their shuttle and drove too, either way is fine. The hotel is big, so don't expect very detailed attention. However, they do have different restaurants and cafe/bar so you won't have trouble finding what you want to eat. Food quality is good, not the mass production type.
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Date of stay: January 2017
Sleep Quality
Trip type: Traveled with family
1 Helpful vote
$151 - $382 (Based on Average Rates for a Standard Room)
kusatsu now hotel, kusatsu now onsen hotel
JapanKantoGunma PrefectureAgatsuma-gunKusatsu-machiKusatsu Onsen
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Frequently Asked Questions about Kusatsu Now Resort Hotel
Which popular attractions are close to Kusatsu Now Resort Hotel?
Nearby attractions include Yubatake (0.4 miles), Sainokawara Park (0.4 miles), and Netsunoyu (0.4 miles).
What are some of the property amenities at Kusatsu Now Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kusatsu Now Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kusatsu Now Resort Hotel?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at Kusatsu Now Resort Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kusatsu Now Resort Hotel?
Conveniently located restaurants include Matsumura Manju, Honke Chichiya Main Store, and Mikuniya.
Are there opportunities to exercise at Kusatsu Now Resort Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Kusatsu Now Resort Hotel have an airport shuttle?
Yes, Kusatsu Now Resort Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kusatsu Now Resort Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Kusatsu Now Resort Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Kusatsu Now Resort Hotel?
The staff speaks multiple languages, including English and Japanese.