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See all 90 hotels in Hamamatsu

Okura Act City Hotel Hamamatsu

623 reviews
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Traveler (366)
Room & Suite (477)
Dining (61)
Overview
  • Excellent47%
  • Very good43%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“tallest building”(11 reviews)
“train station”(18 reviews)
“place to stay”(8 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (623)Write a Review
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All reviewstallest buildingtrain stationplace to stayconcert hallbreakfast buffetnice viewjapanese standardssecond floorgrand viewstayed here for one nightright next doorrestaurants and barsluxury hotelconference facilitiesmusical instrumentshigh level of servicethe check in process
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1 - 5 of 101 reviews
Reviewed October 13, 2017 via mobile

Right in the middle of Hamamatsu City, the location is perfect with a shopping mall right next door and office towers. View from the room was fantastic. Breakfast was first class! Staffs were polite and helpful!

Thank JupiterGalaxy
Response from オークラアクトシティホテル浜松, フロント オフィス マネージャー at Okura Act City Hotel HamamatsuResponded October 23, 2017

Dear JupiterGalaxy Thank you for staying our hotel. We are all thankful that you made such advice for us. If you have a chance to come to japan, please be our guest. Okura Act City Hotel Hamamatsu Rooms Department MIBUCHI

Reviewed October 7, 2017 via mobile

We booked 2 nights at this joint. It was specifically a 2 bed suite. Mitsuyoshi [--], Deputy Front Office Manager, tried to scam us stating that we booked a 2 bed suite for a single person and we would need to pay about double for...More

Thank Balint B
Response from オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel HamamatsuResponded October 16, 2017

Dear, our customers Firstly we sincerely apologize for the trouble this has caused you. The price of the room in our hotel is different depending on the number of people , not for each room. We sell the room for the maximum of two people...More

Reviewed October 3, 2017

1. A lovely Hotel located in a high-rise and connected to the Hamamatsu Station 2. Breathtaking views of the city from higher floors as well as from the capsule lifts 3. Highly courteous staff and typical Japanese Hospitality will win one's heart 4. Large rooms,...More

Thank trrlibra
Response from オークラアクトシティホテル浜松, フロント オフィス マネージャー at Okura Act City Hotel HamamatsuResponded October 5, 2017

Thank you for sharing your review with us. Also, Thank you for reviewing us and we appreciate your feedback. You raised my spirits a lot. We look forward to having an opportunity to see you again. Okura Act City Hotel Hamamatsu Rooms Department MIBUCHI

Reviewed October 1, 2017

Spent one week in the hotel. Good sized very clean room. Great, fast and efficient service. Very good location near the bus/train station. Breakfast is very good. My only issues are the very hard bed. We raised this concern with the housekeeping staff and she...More

Thank dondifay
Response from オークラアクトシティホテル浜松, フロント オフィス マネージャー at Okura Act City Hotel HamamatsuResponded October 5, 2017

Thank you for sharing your review with us. We are very sorry to hear that you were disappointed in our performance. We assure you that we will raise our level of service to prevent this situation from ever happening again. Okura Act City Hotel Hamamatsu...More

Reviewed September 16, 2017

I invited Plant manager of Missouri USA to the hotel where she could command the grand view of the City.For the American lady, it should be the most unforgettable scene of Hamamatsu city which is also company town of Suzuki Motor company. Her plant is...More

Thank yohindia11
Response from オークラアクトシティホテル浜松, フロント オフィス マネージャー at Okura Act City Hotel HamamatsuResponded September 19, 2017

Dear yoshindia11 Your guidance is very much appreciated. We will exert every possible effort to meet our guest expectations We look forward to having an opportunity to see you again. Okura Act City Hotel Hamamatsu Rooms Department MIBUCHI

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Hot Tub
Indoor pool
Spa
Details
Price range
$88 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$88 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (366)
Room & Suite (477)
Dining (61)
Pool & Beach (2)
Hotel & Grounds (310)
Bathroom (17)
Business Center & Event Rooms (8)
Questions & Answers
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jainikshit
September 3, 2016|
Answer
Response from Henchelson | Reviewed this property |
There is a self service buffet for breakfast, so you can choose vegetarian options if you like.
1
Vote
JohnTReinke
September 11, 2015|
AnswerShow all 3 answers
Response from オークラアクトシティホテル浜松 | Property representative |
Dear Mr. John Reinke, Thank you for your enquiry. We have laundry service available in our hotel. Also, there are standard twin bed room (34squre meter~) which we can set up an extra bed for 3rd person. Should you have... More
0
Votes
Google Translation
Room Tips
"Pl specifically ask for higher floors to enjoy the enchanting view of the city - day nad night!"
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"I believe I was facing the north side which had a great view of the mountains."
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"room which commands grand view of the city"
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"There are no bad views in the upper section (land or sea, both are nice)"
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