We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Hoshino Resorts KAI Enshu

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Management photos
Hoshino Resorts KAI Enshu
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

104 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 4: English reviews
Tokyo, Japan
Level Contributor
207 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
Reviewed August 5, 2016

If you love green tea, you should go here. I have been to many ryokan but this one put a great deal of emphasis on green tea, and that made it extraordinary. - Kai Enshu has a special lounge and a tea master to guide guests in preparing tea as a special activity. - Granted, directions were in Japanese, but... More 

Thank Jen L
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review

Dear Jen L, Thank you very much for staying with us at Hoshino Resorts KAI Enshu and taking your valuable time to place comments for us. We are thrilled that you had enjoyed your stay through various Japanese tea experience. On the other hand, I do sincerely apologize for the concerns you experienced during your stay. Your feedback about our... More 

1 review
Reviewed December 26, 2015 via mobile

すばらしい接客、すばらしいお食事、すべてに満足でした。宿泊代は高いかもしれませんがそれに納得しますし、価値があります。また地元の人が休養のためにいけば地域の魅力再発見、遠くからくる方は浜松のよさを堪能できると思います! Wonderful services, wonderful meals, everything makes us happy! I could forget bad memories. Maybe, you think that this hotel is so high price but, it is worth of paying. If you are first time travel to Hamamatsu, you can find good point of region(Hamamatsu is rural) and you can do special experience!

Thank natsuiro-free
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review
Google Translation

natsuiro-free様 この度は、星野リゾート界遠州にご宿泊いただき、またご感想をお寄せいただき誠にありがとうご... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2015

Stayed 2 nights at the KAI Enshu. While the exterior of the building was fairly oldish, the entrance and lobby was completely renovated. The rooms were also partially renovated but I think they did not sufficient funds to renovate the shower room, which was disappointing. However, this was made up with the onsen. There are 2 hot spring zones and... More 

Thank delkc2002
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Enshu, responded to this review

Dear delkc2002, Thank you very much for staying with us for two nights. Your feedback about the shower room provides us opportunities to enhance our guest experience. I will share your comment with the management team and we will make sure to review your opinion at the next property enhancement review meeting. Also we truly appreciate your kind comments about... More 

Boston, Massachusetts
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 11, 2014

Went there for a weekend trip. From the outside, the building looks pretty old but once you're inside, the lobby is beautiful and the service was just stunning. We also liked the food and the hot spring so much. Yes, it is quite pricy but it's definitely worth it.

Thank gonta6
Questions? Get answers from hotel staff and past guests. Ask a question

169 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (133)
Dining (37)
Hotel & Grounds (22)
View from Room (6)
Bathroom (3)
Room/Suite (18)
Other (47)

Management photos: Courtesy of the property manager

All Management Photos (36)
Other (36)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hamamatsu hotels
Richmond Hotel Hamamatsu
#2 of 77 in Hamamatsu
327 reviews
Hotel Harvest Hamanako
#6 of 77 in Hamamatsu
67 reviews
Show Prices
Show Prices
Show Prices
Hamanakokanzanji Onsen
Kanzanji Sago Royal Hotel
Kanzanji Sago Royal Hotel
#7 of 77 in Hamamatsu
106 reviews
Hotel Green Plaza Hamanako
#14 of 77 in Hamamatsu
95 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Guestrooms of contemporary Japanese design overlook Lake Hamana, whose waters provide many of the delicacies that feature in the creative Kaiseki cuisine. Unwind further with the area's famous green tea. ... more   less 

Additional Information about Hoshino Resorts KAI Enshu

Address: 399-1 Kanzanjicho, Nishi-ku, Hamamatsu 431-1209, Shizuoka Prefecture
Location: Japan > Chubu > Shizuoka Prefecture > Hamamatsu > Hamanakokanzanji Onsen
Price Range: $281 - $776 (Based on Average Rates for a Standard Room)
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with JAPANiCAN so you can book your Hoshino Resorts KAI Enshu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hoshino Resorts KAI Enshu staff and other travelers.
1 question
Ask a question
Questions? Get answers from Hoshino Resorts KAI Enshu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“From the pictures, if you choose the cheaper room, only one person will have an unimpeded view of the lake. Choose the pricier one!”
 of 5 bubbles jennylimmy, Aug 5, 2016 | Read review
1 of 1
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay