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Hotel Kokonoe

Traveler (144)
360
Panoramas (4)
Room & Suite (138)
Certificate of Excellence

About

#3 of 98 hotels in Hamamatsu
Location
Cleanliness
Service
Value
Certificate of Excellence
Parking: 100
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Property amenities
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Pool
Room service
Airport transportation
Laundry Service
Meeting rooms
Non-smoking hotel
Sauna
Shuttle Bus Service
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Great View
Hotel links
Visit hotel website
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178Reviews
0Q+A
1Room tip
Traveler rating
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Hotel's Favorite
The landscaping leading up to this 4.5 star facility gives it away. Elegant rooms - many many mats in size! Onsen the nicest we experienced in 3 weeks in Japan and very private. Dinner on par with best we had in our journey and service polite and friendly. Only drawback is
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Response from hotel-kokonoe, 浜名湖かんざんじ温泉 ホテル九重のフロント at Hotel Kokonoe
Responded 3 weeks ago
Thank you for staying with Hotel Kokonoe this time. We are very glad to hearing that you are satisfied with our service and promise that we would continue trying our best to provide comfortable stay to all of our guests. We appreciate your time for giving us heart-warming message and looking forward to seeing you next time!
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My wife and I had a 2 night stay here, we were greeted warmly by a large staff, and had a smooth check in. Our room was typical of similar hotels nearby, but nothing special. The most frustrating part is that they put Smoking and NoN-Smoking rooms right next to each other.
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Went Dec 2014 but felt compelled to post arising from declining service standards from other high end hot spring hotels. Our personal lady butler knowing we like roasted brown ojicha but not sold in gift shop bought two packets for us at own expense with a letter as she was not
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Response from 九重, フロント at Hotel Kokonoe
Responded Jul 24, 2016
Thank you for coming our hotel and contributed here. Also thank you for your compliments for our staff. But when you came here. We didn't enough information about a few things. We apologize to you about that. We should think about our siervice to do good for guest with your comment. When you come Japan,please come here.We are waiting.
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+1
The best and probably the most expensive ryokan in Kanzanji. We stayed on the 10th floor this time. The suites. We are vegetarians and they had no problem organizing a fantastic kaiseki meal. Their baths are beautiful inside and outside. The 10th floor also have private baths of
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I took my parents for vacation. It was forth time to come here for me. In previous times, I was satisfied with their high quality of services, and fine Japanese quisines. But this time the staying in the inn was so disappointed one. Food quality was so bad, they didn't any
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PRICE RANGE
$186 - $697 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiShizuoka PrefectureHamamatsuHamanakokanzanji Onsen
NUMBER OF ROOMS
86
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