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Our family of 4 had a great time spending the week of July 18 at the Holiday Inn Express in Ashland, VA. Our greeting upon arrival was excellent and the check-out was quick and easy. Our suite was clean and comfortable. I really like how...More
Checked in only to find black hairs in one of the beds. It was obvious the linens were not changed. Changed rooms and the desk clerk said the manager would call the next day.....never received a call. Disgusting....At breakfast the next morning I saw one...More
1 Thank Spic98
Response from Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North AshlandResponded July 29, 2016
We are sorry that we missed the mark during your stay with us. We would like to have the opportunity to discuss this further with you and resolve the situation. This is not the usual type of stay and we apologize for these...More
We arrived here late and tired due to driving from BWI. Traffic was horrendous and the clerk was generous enough to give us a great rate to get us off the road. Simple enough. We checked into our room the lights flickered several times but...More
2 Thank gingerflowers
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Richmond North AshlandResponded August 1, 2016
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our location. On the other hand, we would like...More
This was our first time ever staying at a Holiday Inn. We usually prefer Hilton/Hampton hotels, but every hotel in the area was sold out. Since we only needed an overnight stay we decided to give the Holiday Inn a try. What a pleasant surprise!...More
Thank Bridgett W
Response from Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North AshlandResponded August 12, 2016
We are so very pleased to hear that you gave Holiday Inn a chance and were pleasantly surprised! We love to hear that your overnight stay was clean and comfortable! I'm very glad that our staff was friendly and helpful at the front...More
I made the mistake of renting a room for two nights at Motel 6 up the street and an employee tried to use a master key to enter during the early morning hours although the DND placard up. (See my motel 6 review)
Response from Shahhe88, Front Office Manager at Holiday Inn Express Hotel & Suites Richmond North AshlandResponded July 16, 2016
I am so sorry you had to endure such a terrible experience before coming to our welcoming hotel! We are glad that you felt safe here and felt like family. I am also very pleased that our staff took care of you and...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$111 - $188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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