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Embassy Suites by Hilton Dulles North Loudoun

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44610 Waxpool Rd, Ashburn, VA 20147-6924
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (128)
Dining (26)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Dulles North Loudoun
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 6 hotels in Ashburn
Location
Cleanliness
Service
Value
GreenLeaders Bronze level

The newly built Embassy Suites Dulles - North/Loudoun, VA hotel is located only three miles from the Washington Dulles International Airport, near the Smithsonian's National Air & Space Museum - Steven F. Udvar-Hazy Center, Ashburn Ice House, Old Dominion Brewing Company, Dulles Indoor Sportsplex, Dulles Town Center, Washington Redskins Park and the corporate headquarters of AOL, Verizon Business, Airbus and Orbital Sciences. This full-service upscale all-suite hotel is just minutes from the Leesburg Corner Premium Outlets, Wolf Trap National Park for the Performing Arts, Reston Town Center and Tysons Corner.

Guests of the Embassy Suites Dulles - North/Loudoun, VA hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager's reception. Wireless and high-speed Internet access is available in all guest suites and public areas of the Embassy Suites hotel (daily surcharge applies).

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1058Reviews13Q+A91Room tips
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Popular mentions
Nomad123033 wrote a review Oct 14
2 contributions
Hotel is not maintained well or cleaned well. The pillows and sofa were old, worn out, and even ripped. The cleaning is unreliable. The front desk is not sure what’s going on. Hotel restaurant closed.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: October 2021
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Response from Kevin Varr, General Manager at Embassy Suites by Hilton Dulles North Loudoun
Responded 4 days ago
Dear Nomad123033, Your feedback is so important to what we do each day as it allows us to reinforce the positive and reevaluate the items that are not working for our guests. We hope you will give us the opportunity to welcome you in the future. We are currently in the final design phase of our upcoming multi-million renovation. We anticipate this project to begin later this year into early 2022. Every aspect of the public space and guest suites will be reimaged and take on a whole new look and feel. We are also in the final stages of restarting our evening services and should see changes in this area over the coming weeks. . As always I'm available to connect with our guests to discuss and learn more about what we can do to make future stays a better experience. I may be reached at 703-723-5300 X4301. I hope to be able to chat with you soon. Best regards, Kevin
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Eric L wrote a review Oct 4
Leesburg, Virginia3 contributions2 helpful votes
It's laughable to charge for parking at a suburban Embassy Suites that just has an uncovered surface lot. And I'm not talking about charging to leave my car there for a week while I fly out of Dulles, I mean to park one night while you're staying. I hope management enjoys that $7, because they've lost my future business. The hotel needs to be updated, it looks tired. And while I don't understand why they haven't yet resumed the manager reception in the evening, proactively advertising it around the facility and then not having it is not a great look. Overall this place screams of a management company that is trying to squeeze the last dollar out of an older property.
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Date of stay: October 2021
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Response from Kevin Varr, General Manager at Embassy Suites by Hilton Dulles North Loudoun
Responded 2 weeks ago
Dear Eric L, We appreciate your feedback as it allows us to reinforce the positive and reevaluate the items that are not working for our guests. We hope you will reconsider and give us the opportunity to welcome you in the future. We are currently in the final design phase of our upcoming multi-million renovation. We anticipate this project to begin later this year into early 2022. Every aspect of the public space and guest suites will be reimaged and take on a whole new look and feel. We are also in the final stages of restarting our evening services and should see changes in this area over the coming weeks. Your comments regarding the parking fee will be taken under consideration, however at this time 50% of guests park overnight and 50% don't. The annual maintenance of the lot including winter services is in the ten's of thousands of dollars. In an effort to keep our rates competitive for those who don't park we found that charging this modest fee was the right way to go. As always I'm available to connect with our guests to discuss and learn more about what we can do to make future stays a better experience. I may be reached at 703-723-5300 X4301. I hope to be able to chat with you soon. Best regards, Kevin
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tatianaekrueger wrote a review Sep 2021
Las Vegas, Nevada1 contribution
Mostly clean. Great, friendly staff. Nice spacious rooms. Overall had a nice stay. The bathroom floors weren’t very clean and the shower curtain let all the water out on the floor. Elevators stay stagnant for a long time before moving on to the next floor. Overall is a good hotel though and would stay there again.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2021
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Response from Kevin Varr, General Manager at Embassy Suites by Hilton Dulles North Loudoun
Responded 3 weeks ago
Dear tatianaekrueger, Thank you so much for your recent stay with us and taking the time to provide a review! The team and I are so pleased that you enjoyed your overall visit. We are excited to report that the hotel will be undergoing a complete transformation going into 2022. We appreciate your loyalty to the Hilton Family of Hotels, and look forward to welcoming you back again soon. Best regards, Kevin
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Lance T wrote a review Sep 2021
Chester, Virginia10 contributions
NOT Hilton quality... I am a frequent Hilton guest whenever I am traveling and am usually very pleased with my stays. However, this Hilton stay between the Embassy Suites and the attached Homewood Suites was the worst that I have ever had. My family and my parents booked two separate rooms for our stay at the Homewood Suites - Dulles/North Loudoun. Upon checking into the room we typically sanitize and check the beds. Upon checking our bed it appeared that they had just made up the bed from a previous guest and not changed the sheets. We found multiple stains in the sheets to include what appeared to be dried blood stains. We also found hair in the bed. My parents checked their bed as well and found multiple stains as well as hair in their sheets. We called the front desk and housekeeping brought us each new sheets. Instead of changing the sheets they just handed them to us, which was essentially saying, change the sheets yourself. When my parents stripped their bed they found that the bed was saturated in dried urine. We first flipped the mattress, however, the decision was later made to change rooms. Because we were assisting our parents we needed to be near them. However, they did not have any other comparable rooms near each other in the Homewood Suites. The receptionist was kind enough to switch us over to the Embassy Suites hotel which is physically connected to the Homewood Suites. The rooms were in better condition than the previous. However, the Embassy Suites was not without its own issues. When requesting sheets to put on the pull out couch for our child we were told by another receptionist that housekeeping was off duty. We were then told that they did not have any extra sheets and we could request sheets in the morning. That was unacceptable as we were not going to have our child sleep on a bare mattress in a hotel (remember the urine stained mattress?). After explaining that several times, the receptionist finally understood that we were not taking no for an answer and went and obtained sheets. In short, it appeared that he did not feel like leaving the desk and essentially lied to us in order not to leave. The next evening we went to get an extra set of towels for our room because they had only left two sets in the room after cleaning. I was told by the same receptionist that the hotel was completely booked and they did not have any towels available. What hotel does not have extra towels? I'm assuming that these "Hilton" in name only hotels are both run by the same franchise owner. Needless to say, we will not be staying at this set of hotels ever again.
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Date of stay: September 2021
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Response from Kevin Varr, General Manager at Embassy Suites by Hilton Dulles North Loudoun
Responded 3 weeks ago
Dear cadence1906, Thank you so much for your loyalty to the Hilton Family of Hotels. I want to offer my sincere apologies for the cleanliness and service challenges that you experienced during your recent visit. I have reviewed your experience with our Director of Rooms and Front Office Manager to ensure the issues that you reported are immediately addressed and corrected for future visits. If I can be of further assistance, please do not hesitate to contact me at 703-723-5300 X4301. Best regards, Kevin
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danielowns08 wrote a review Sep 2021
1 contribution
I guess I’m spoiled at other hotels. This one very clearly missed the mark. Signs that say the room is clean right next to disgusting counter and mirror. Service staff entered room uninvited. Room was missing the iron and the ceiling and exhaust fans had this weird orange/brown dirt/grime collecting on it.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kevin Varr, General Manager at Embassy Suites by Hilton Dulles North Loudoun
Responded Sep 13, 2021
Dear danielowns08, Thank you for your recent stay with us and taking the time to post a review. The team and I want to apologize for the cleanliness challenges that your experienced during your visit. I will be working with our Housekeeping Team to ensure that this experience is not repeated in the future. We are pleased to share with you that the hotel will be undergoing a complete transformation with the work currently scheduled to begin later this year. Each guest suite, function room and the atrium will take on a new look and feel. During this transformation we will also be adding a new Bar/Restaurant to the central atrium. We hope you will give us the opportunity to welcome you back in the future and please do not hesitate to contact me directly at 703-723-5300 X4301 if I can be of further assistance. Best regards, Kevin
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PRICE RANGE
$101 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites dulles-north/loudoun hotel ashburn, dulles embassy suites
LOCATION
United StatesVirginiaLoudoun CountyAshburn
NUMBER OF ROOMS
154
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Frequently Asked Questions about Embassy Suites by Hilton Dulles North Loudoun
Which popular attractions are close to Embassy Suites by Hilton Dulles North Loudoun?
Nearby attractions include Silver Eagle Group (0.6 miles) and Ashburn Ice House (0.5 miles).
What are some of the property amenities at Embassy Suites by Hilton Dulles North Loudoun?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Dulles North Loudoun?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Dulles North Loudoun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Dulles North Loudoun?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Dulles North Loudoun?
Conveniently located restaurants include Ford's Fish Shack Ashburn, Rupa Vira's The Signature - Finest Indian Cuisine, and Pho Bistro.
Are there opportunities to exercise at Embassy Suites by Hilton Dulles North Loudoun?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Embassy Suites by Hilton Dulles North Loudoun have an airport shuttle?
Yes, Embassy Suites by Hilton Dulles North Loudoun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Dulles North Loudoun?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Dulles North Loudoun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Dulles North Loudoun?
The staff speaks multiple languages, including English and Spanish.