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Embassy Suites by Hilton Dulles - North/Loudoun

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Embassy Suites by Hilton Dulles - North\/Loudoun
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620 Reviews from our TripAdvisor Community

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Showing 617: English reviews
atlanta
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel does not review well on this site, and the reviews are true. I was in this hotel with a group, and we found that all the rooms had a smell of smoke. the entry room in my hotel smelled like smoke, but the bedroom area was ok. This hotel has actual smoking rooms, but my room was non... More 

Helpful?
Thank gingerice
Nyc
1 review
3 of 5 stars Reviewed 1 week ago NEW

Hilton honors was not properly understood or respected. Give a room that was not needed. Personnel could not fully understand my needs. Could not change rooms because the hotel was overbooked. Then fire alarm went off early in the morning due to computer malfunction. Not a satisfying stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 817glt
Stockton, California
1 review
2 of 5 stars Reviewed 1 week ago

The place was very dirty. Food staff not pleasant. Cleaning staff in lobby area were no where in sight. The morning staff at the front desk very professional. The evening staff/women very rude, it seemed like we were bothering her by asking her a few questions.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank hectord500
Logan, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything is fantastic - breakfast, happy hour, hot tub, etc. My only nitpick is the internet is a little slow and the wireless signal kind of weak, but everything else here is so good I'm staying here when I come! (This is my third trip in three weeks...)

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Burtonb L
Ashburn, United States
1 review
2 of 5 stars Reviewed 1 week ago

While the hotel itself is very nice, we had several problems.The gentleman at check-in was unpleasant. There were brown stains on my daughter's sheets, and there was a sharp piece of metal sticking out of the bedframe. The bedframe was never fixed despite calls to the front desk, and attemps by housekeeping staff. Maintenance was supposed to fix it, but... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Courtney M
Oakland, Maryland
2 reviews
4 of 5 stars Reviewed 1 week ago

In past years, over 10 years, the evening manager's special provided nice food-- like chicken wings, etc-- now it is just rabbit food. The hotel is relatively convenient to Dulles airport- free parking and free wifi and nice breakfast.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sandra S
Falls Church, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was clean. Had two TVs, cable and complimentary wifi. The party room was awesome and the staff are attentive and pleasant. This hotel does not provide complimentary bottled water. I needed to take my medicine and had to buy a bottle of water from the lobby. Bottled water is expensive at $2/bottle. The vending machine on the 5th floor... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rhodora B
Atlanta
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very unsatisfactory visit. Room OK but carpet is nasty and stained.....wear flip flops! Had 3 night stay and since our room (524) was being cleaned after 2pm on Sat., asked front desk to clean earlier (before 2), on Sun., due to our social engagement. Returned to room, on Sun., to find housekeeper 5 rooms down. That said, had to put... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ATL777_7
Providence Forge, Virginia
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always like to stay at Embassy Suites hotels because the suites are large, comfortable, and affordable. The evening "cocktail hour" is great after a hectic work day or a long trip. For us, it was especially nice this time because we used their "Park & Fly" program (might be called something different) which allowed us to leave our car... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gary997
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall it was a good experience just had a bit issues with service and front desk. The needed reminders to do their work and delayed that resolution of issues. Internet connection was a bit slow too.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Arshad M
Staci M, Manager at Embassy Suites by Hilton Dulles - North/Loudoun, responded to this review

Thank you for taking the time to review our hotel. It is comments like yours that help us to continue to improve on our service. I am sorry that the front desk staff was not responsive to your needs and did not follow-up with you to ensure that you were taken care of. Please be assured that the issues that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Dulles - North/Loudoun

Address: 44610 Waxpool Rd, Ashburn, VA 20147-6924
Location: United States > Virginia > Loudoun County > Ashburn
Price Range: $108 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dulles - North/Loudoun 3.5*
Number of rooms: 154
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Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Dulles Embassy Suites
Hotel Style:
#1 Family Hotel in Ashburn
#1 Green Hotel in Ashburn
#4 Business Hotel in Ashburn
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