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Aloft Dulles Airport North

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Aloft Dulles Airport North
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547 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Washington DC, District of Columbia
Reviewed March 4, 2014

I have stayed here multiple times over the past few years In general you know what kind of room you are getting with an Aloft. They are generally all the same with good standard amenities. Over the past few years they have even improved their pillows which left something to be desired but now are great. Their bar staff is...

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Helpful?
1Thank Rossel79
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Dear Matthew, Thank you for choosing to stay with us again at the Aloft Dulles North Hotel. Please accept my sincere apologies for unsatisfactory service you received. I’m sorry that our team failed to deliver the expected experience you have enjoyed in the past at our Starwood Hotels. I have addressed your concerns with our Operations Manager and the Overnight...

Philadelphia
Reviewed February 23, 2014 via mobile

Nice hotel, warm and friendly staff, and unique pleasing decor (if you are into modern). The sink drained slow, shower was missing a knob making it near impossible to operate and the plumbing seemed to have issues being so new. The price couldn't be beat for such nice accommodations but someone needs to get maintenance into checking all functions in...

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Helpful?
Thank NorthernVirgin1a
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Please accept our sincere apologies for the challenges you experience with the water handles. Our team has sinced repaired. We are happy to hear that you otherwise enjoyed your stay and look forward towards welcoming you back soon. Best regards,

Creston, Canada
Reviewed February 23, 2014

Had a midday stopover so looked for economical hotel with pool with airport shuttle. This hotel came up, provided good shuttle, but 1/2 hour each way. Pool was nice and clean and warm, family enjoyed a good hour there, deep end 1.5 meters. Room was nice although quite a different layout for washroom. Hotel is modern, but lacks restaurant and...

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Thank riverboat_11
Baltimore, Maryland
Reviewed February 22, 2014

Pros: Price was definitely right; fast wi-fi service; cool lobby/bar area Cons: Our bathroom door was a sliding door & wouldn't close completely - we had to use the trash can to hold it somewhat shut. We didn't get maid service at all while we were out 1 day - when we got back & called about it, the person...

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Helpful?
Thank Mark S
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your busines and for sharing your stay experience. Please accept our apologies for the challenges experienced with your stay. Our team strive daily to exceed our guests exepectations, once again we are dissappointed to hear that we did not. We would love to welcome you back for another opportunity to make your future stay better, different and...

Salt Lake City, Utah
Reviewed February 21, 2014

Room was comfortable and reasonably quiet. It appeared to be a fairly new facility but lacks some everyday needs like stains in the carpets not being attended to which today there are plenty of products out there that will remove almost any stain. Water pressure was good, shower was clean. Housekeeping was not consistent on resupplying items that they mention...

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Helpful?
Thank Bill D
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your choosing to stay with us and for sharing your stay experience. We look forward to welcoming you back soon. Best regards, Ralph

cleveland
Reviewed February 20, 2014

I stayed here this past week, and had a good experience. The front desk staff is very accomodating, and tries to provide a high level of customer service. I am an SPG platinum member, and try to stay at various properties within the brand. The location is great, it's not far from Herndon, Ashburn and Dulles. It was pretty clean,...

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Helpful?
Thank mom_of_ashopper
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your business and for sharing your stay experience. I am delighted to hear you enjoyed our friendly and accommodating staff. Our hotel has a great location and we are glad your Platinum SPG status was acknowledge. Our toiliet paper is that which the Starwood brand recommends, we are sorry to hear that it was not suitable for...

Reviewed February 19, 2014

Flight was cancelled, so needed to stay close to Dulles. Nothing is ever perfect, but what sets this hotel apart is customer service!! This staff caters to its guest. I was greeted by Feri, was very professional. Little did I know it was her first day. She was being trained by Amanda who seamlessly multitasked without missing a beat. Amanda...

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Helpful?
Thank kd220
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for your business and we appreciate your comments. We agree that our service levels are consistent as we strive to exceed every guest expectations. We are looking forward towards welcoming you back soon. Warm regards,

Westminster, MD
Reviewed February 17, 2014

We stayed at the Dulles Aloft before leaving for a seventeen day trip. It was absolutely just fine for the traveler. The architecture of the building itself is rather interesting with a lot of bright colors. It was different, but certainly not offensive. The front desk staff was courteous and helpful. It was not a posh hotel with a gorgeous...

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Helpful?
Thank garyed2626
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

We are please to hear that you enjoyed your stay with us. We also would agree that are 'park and fly" package is very attractive for guests who are traviling for extended periods. Thank you for your business, and we hope to welcome you back soon. Warm regards,

Salisbury, Maryland
Reviewed February 9, 2014

We stayed here because of our early flight the next morning. The staff was very nice and informative. We have stayed at other alofts and this one is just as good as the rest. Very modern rooms and quiet! The showers are awesome. We requested a wake up call but did not receive it. I am not sure what happened...

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Helpful?
Thank Jen D
Herndon, VA
Reviewed February 7, 2014

I picked this hotel because of its shuttle service from the airport, which was awesome!! I spent a night by myself and enjoyed the peace and quiet of the hotel. The next day, my husband joined me and we again had a good night's sleep. The hotel staff was extremely friendly and helpful!! The modern look to the hotel is...

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Helpful?
Thank jenkawuv
ralph S, General Manager at Aloft Dulles Airport North, responded to this review

Thank you for choosing to stay with us and for sharing your stay experience. We are please to hear you enjoyed your stay and look forwward to welcoming you back soon. Warm regards, Ralph Shorter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 

Additional Information about Aloft Dulles Airport North

Address: 22390 Flagstaff Plz, Ashburn, VA 20148-2402
Location: United States > Virginia > Loudoun County > Ashburn
Price Range: $78 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Dulles Airport North 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ashburn
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Dulles Airport North staff and other travelers.
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Questions? Get answers from Aloft Dulles Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you do not want any sleep, ask to be put over the bar....317 would be perfect!”
 of 5 bubbles poolmaven51, 3 weeks ago | Read review
“Avoid $5.0 toll - Take Exit 28 N from Beltway and take wax pool road, then head south on loudoun county road.”
 of 5 bubbles 335rahulv, Nov 2, 2016 | Read review
“Find one at another hotel”
 of 5 bubbles Sleepy787, Oct 18, 2016 | Read review
“Stay away from any room that overlooks the outside lounge area regardless of floor.”
 of 5 bubbles markalanwilcox, Sep 26, 2016 | Read review
“We were in room 214 - double queen room”
 of 5 bubbles 602stephenj, Aug 21, 2016 | Read review
5 of 5
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