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Sheraton Pentagon City Hotel

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Sheraton Pentagon City Hotel
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1,092 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
Northampton, Pennsylvania
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 3, 2014

This is a great property to stay at for touring DC. They offer a shuttle service to the closest metro station, which is super convenient. Rooms also have a great view of the DC attractions (Pentagon, Washington Monument, Capitol). Rooms are in good condition, but as missing a few features...no fridge, no convenient places to charge phone, wallpaper peeling). But... More 

Helpful?
1 Thank Amy B
RobSPCGM, General Manager at Sheraton Pentagon City Hotel, responded to this review

Dear Amy, Thanks so much for sharing your thoughts with us about your recent stay at the Sheraton Pentagon City Hotel. I was pleased to see that you enjoyed much that we have to offer like our convenient shuttle service and the great views of Washington D.C. but especially that you received good service for our team. Thanks again and... More 

Boyertown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

The three employes with whom I spoke all went out of their way to be helpful. Elena at the desk got for us a great room with a panoramic view, air force memorial, arlington national cemetery, Washington monument, Lincoln monument building, and the Pentagon. The young man overseeing the lobby at 7:30 Sunday morning went out of his way to... More 

Helpful?
1 Thank Daumants
Houston
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 14, 2014

The views were amazing. However, my room faced the Air Force Memorial and the traffic noise on the 9th floor was annoying. I was here for a meeting, but the hotel does not offer any takeout/grab and go lunch service for our lunch break. I appreciated the location near DCA and the free shuttle, but there was nothing in the... More 

Helpful?
1 Thank loves2garden
Newark, Delaware
Level Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

I've stayed here several times while in town for military duty. The staff at this hotel, from the front desk to the restaurant/bar, to the housekeeping go ABOVE AND BEYOND to make sure that you have an excellent stay. Hotels throughout the world should send their staffs to this hotel to learn how to treat people. I always feel very... More 

Helpful?
1 Thank stbass
Newport News, Virginia
Level Contributor
152 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 4, 2014

The lobby looked upscale and elegant. The guest receptionist was efficient and accommodating. When we got to our room, we were amazed at the expansive view of the city. We opened the curtains up wide and kept them that way the whole night. From our window we could see: Arlington cemetery, the Pentagon, the Washington monument, the White house and... More 

Helpful?
Thank 1Jaybee1
Washington DC, District of Columbia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

I have stayed here so far twice this month due to the fact Im having a heating issue at my home, it has been a very cold January, nevertheless my stays here have been very pleasant! Sura was very pleasant, warm, personal and made me feel very welcome during both of my stays! Elena was very professional and helpful during... More 

Helpful?
Thank MrsGill04
Fairfax, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 26, 2014

The Sheraton Pentagon City is not in Pentagon City. It's on a residential street next to a highway near the abandoned Defense Information Systems Agency compound. Unlike Pentagon City, there is nothing useful within walking distance, and the hotel restaurant is closed for renovation. Parking in the hotel garage is $11.00 for up to 3 hours, $21.00 for overnight. A... More 

Helpful?
Thank Dwarf_Cinquefoil
Saint Louis, Missouri
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 21, 2014

American Airlines delayed my Friday night flight so I stayed here late Fri and left early on Sat AM. The soap and shampoo in the room was nice, the bed was comfortable, the Internet wifi was pretty good.

Helpful?
1 Thank B W
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed January 9, 2014

This hotel is just simply great all around, impeecable and fast service, and a staff that knows what they are doing! I've stay multiple times and I have yet to be dissappointed. I highly recommend this property!

Helpful?
Thank RJ A
RobSPCGM, General Manager at Sheraton Pentagon City Hotel, responded to this review

Dear RJ A, Thank you so much for taking the time to share your great experiences with us while staying at the Sheraton Pentagon City. I was extemely pleased to read that you had great stays with us and find our service impeccable. Also I appreciate your high recommendation and we look forward to serving you again in the future.... More 

Westwood, New Jersey
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 8, 2014

Was here on a business meeting and could not believe the condition of the room. Stains on rug. Dirty bathroom. So bad that I refused to ever take my shoes off while In the room. The staff was excellent but all the rooms were in the same shape so when we asked to switch rooms other guests near me told... More 

Helpful?
Thank Mtbellini
RobSPCGM, General Manager at Sheraton Pentagon City Hotel, responded to this review

Dear Mtbellini, Thank you for taking the time to share your experience with us about your recent stay at the Sheraton Pentagon City. I was very disappointed to read that your stay was unacceptable so please accept my apologies for our rooms not being perfect. Unfortunately, we do have some rooms that are in need of refurbishment but I am... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 

Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204-4520 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Price Range: $105 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#8 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
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