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The Westin Crystal City

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1,053 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
Jacksonville, Florida
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Brief stay. Great location from DCA airport, there is a complimentary shuttle that runs in a timely fashion. The location is great for using the metro, roughly a 2 minute walk. The location is great for maneuvering DC. The rooms were Westin quality as expected. The staff was friendly and helpful. Check-in was smooth and seamless. Attention to detail could... More 

Helpful?
1 Thank SheSawTheWorld
MDaddonaHEI, Guest Relations Manager at The Westin Crystal City, responded to this review

Thank you for reviewing your brief stay with us. We're happy to hear that you were able to enjoy many of our amenities as well as our team members. We regret that we were unable to accommodate your request and will review your experience with the team. As your home away from home, we want to ensure every guest is... More 

Oregon Coast, Oregon
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Free shuttle to and from the airport. In walking distance from many restaurants, close to the train station (subway), clean, safe and the staff was super friendly. Wasn't too keen on the late night food, but you could order more in your room if you wanted different food than was offered. Sadly, there is no pool or hot tub though.

Helpful?
1 Thank DayLee L
Chireno, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay at the hotel. The staff was so professional and helpful to our needs. Victor was amazing , he truly has the hospitality gift. We had limited time in the area and without his help we would have never accomplished .

Helpful?
Thank karenwU5837TG
Ohio
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good service, comfortable room. My only complaint has to do with the restaurant. I had dinner in because it was so hot. I did not see a wine list at all. The menu is sparer than other Westins I have eaten in recently. I had the salmon, which came on a bed of arigula, two "heirloom " tomatoes that looked... More 

Helpful?
Thank lmabal
Plano, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Great value for the price. I was pleasantly surprised with the quality of service and support of the staff. They were very helpful and the room service was great. The food in the restaurants were a little pricey but good.

Helpful?
Thank GLPowdar
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We arrived to the hotel and the gentleman at the front desk made us an upgrade of our bed at no charge. Great attention and obsession for customer satisfaction. Beautiful room and my wife fell in love with the bed, the covers and the pillows. Very clean as expected and overall really close to the airport (bus free to the... More 

Helpful?
Thank Albin C
Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel but rooms are small and they have an odd odor. Bathroom is VERY small but shower was very nice with a wonderful shower head. Staff was helpful and courteous. Close to National Airport, good shuttles. Good hotel if you can get a good price. Not worth the $300+ rate advertised.

Helpful?
1 Thank JudgeJulie1
Washington DC, District of Columbia
Level Contributor
90 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 23, 2016

I recently completed an overnight stay at this hotel and had a delightful experience. From check-in to check-out, the staff were courteous and helpful. The hotel is located about 10-15 minutes (walk) away from a nice variety of restaurants and cafes, and the complimentary airport shuttle service gets you to D.C. National in 10 minutes. Highly recommended!

Helpful?
Thank MikeJet88
Destin, FL
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 23, 2016

The Westin Crystal City is well located with close proximity to the Crystal City Metro (across the street). The room was clean and well maintained. Housekeeping staff was very friendly. I didn't use the restaurant, but did visit the bar on two occasions. Both times the bartenders were lackluster and not overly friendly, but they made good drinks. I recommend... More 

Helpful?
Thank FloridaStateNole
1 review
5 of 5 stars Reviewed July 23, 2016 via mobile

I was very impressed with the level of attentiveness from the staff. The bathroom was lovely with a modern shower, a magnified mirror to supplement the large normal mirror, and a bath robe for added comfort! I would highly recommend staying here and plan to do so next time I'm in DC.

Helpful?
Thank Cameron G
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Location: United States > Virginia > Arlington
Price Range: $99 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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