The Westin Crystal City Reagan National Airport
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Crystal City Reagan National Airport
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 50 hotels in Arlington
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.2
GreenLeaders Silver level
Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking garage
Wifi
Paid wifi
Restaurant
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
Full view
99Great for walkers
Grade: 99 out of 100
237Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
Contact
1800 Richmond Highway, Arlington, VA 22202-3506
Getting there
Crystal CityWashington DC Metro2 min
Pentagon CityWashington DC Metro11 min
Rental CarsSee rental cars from $32/day
1351Reviews33Q+A100Room tips
Reviews
Traveler rating
- 624
- 476
- 142
- 66
- 43
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Popular mentions
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Most Recent
This is a great location within walking distance of several restaurants. It's important because the hotel restaurant is only open for dinner. All staff were helpful. Clayton Gino ensured everything went well. It was convenient to have an airport shuttle too.
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 2 days ago
Thank you so much for the feedback regarding your stay. It is certainly wonderful to hear that you had such positive interactions with our team members Clayton and Gino. We hope that if your travels bring you back to the Washington area, you will consider our hotels for your accommodations.
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I had a very nice stay it was a lovely hotel .I never slept in a bed so comfy.the only thing I suggest is safety bars in shower .I know you have handicapped but I don't need one.im 72 just was afraid of falling nothing to grab ahold of .other then that I give them a 3 star
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Date of stay: June 2022Trip type: Traveled solo
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 1 week ago
Thank you so much for the feedback. I am pleased to hear that you had such a wonderful sleep experience. We are fortunate to have the next generation Westin Heavenly bed in our hotel. I will take you feedback regarding the safety bar in our shower back to management. Please consideration staying with us again, should your travels bring you back to the DC metro area. Be well.
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Great Hotel, Great staff especially Gino. Fantastic breakfast. Friendly responsive team. Yes I would stay here again. ROOM clean and comfortable and wonderful luxurious shower. Team seems to work well together.
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 1 week ago
Thank you so much for your feedback. I am thrilled to hear your received such good service from Gino. I will be happy to let our housekeeping team know about your room cleanliness as well. We certainly hope you will consider staying with us again, should your plans bring you to Arlington.
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Below average hotel and rooms. Breakfast was poor and not included in the fee. The hotel was charging $20 for Wi-Fi access ! Who charges for Wi-Fi access these days ? Finding the switches on the lights was not easy , actually very unpractical. Definitely not recommended unless you don’t have other options.
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded May 7, 2022
Good day, Thank you for your feedback. Providing the highest level of hospitality is our top prority. We do offer several packages that include breakfast. In addition, internet is complimentary for all Marriott Bonvoy member. Enrollment in the program is free. Complimentary internet is also offered throughout all of our public spaces. I will take your feedback regarding the lamps back to our team for future improvement during our next hotel renovation. Thank you again for providing feedback. Be well.
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Great weekend getaway for Baby shower! Great rooms and very clean! Beds are awesome! Ask for a room with two windows that open! Bar at hotel very accommodating. Bartender on a busy Saturday night very good. And he was the only person working! Step that up Westin. Check your census to gage more help. Not much in close proximity (walking) for bars and eats. Parking at hotel $40 per 24hr.
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Date of stay: April 2022Trip type: Traveled as a couple
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded May 7, 2022
Thank you so much for the feedback. I'm glad you had a great weekend getaway. We hope that you will consider our hotel again next time you are in the Washington Area.
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Excellent hotel. Near DCA (shuttle from and to airport) and not far from downtown. Walking distance to restaurants and a Wholefoods. What makes this hotel really stand out is its people. A committed team that care about customers and go above and beyond to help us. A shoutout to Gino and his staff, as well as Juan Carlos at the bar and the gentlemen who drove the shuttle. Thank you for sharing your wisdom and kindness. Learnt so much from this great team and will definitely stay again.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded May 7, 2022
Thank you so much for providing feedback regarding your experience at our hotel. I am so pleased to hear that your experience was positive. I have shared your review with our entire hotel with special attention to Gino, the shuttle drivers and Juan Carlos. We truly hope that you will come see us again, should your travels bring you back to the area. Be well!
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Stayed Feb 17-21 in a king facing the highway and never heard any street or construction noise. Hotel is a block away from Metro station and less than a 10 minute walk to several casual and upscale eateries that we enjoyed. Fitness center was well equipped and king room was spacious- we found the bed to be very comfortable and appreciated the rain shower. We paid for an inclusive breakfast and by the second morning, Hamid remembered I was a tea drinker and within minutes of being seated each morning he had a cuppa tea for me. Hamid was always pleasant, never idle, always checking on guests and insuring serving dishes were filled. Hamid is a gem of an employee that I would recruit if I lived in the area. My only negative is our “welcome” on Thursday night was less than ideal ( I have shared via email with Mr Sanchez) but otherwise we had a great visit and we would recommend and stay again.…
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Lots of “rebuilding” construction nearby but never heard any construction noise. We the Pizza...
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Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City Reagan National Airport
Responded Feb 25, 2022
Thank you for sharing your experience from your recent stay at the Westin Crystal City. We have recognized Hamid for his excellent customer service and have personally follow up with the Front Desk about the arrival experience. Thank you again for your feedback and we hope to see you again soon.
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We stayed at this property 02/11/2022 through 02/13/2022 and had a wonderful stay! The buffet breakfast was a welcome return! Hamid was our server and was excellent, he kept on top of everything we needed! Our room was great and very comfortable.
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Date of stay: February 2022
Value
Cleanliness
Service
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City Reagan National Airport
Responded Feb 16, 2022
Thank you Joe for take the time to let us know about your recent experience at the Westin Crystal City. We are glad you enjoyed your stay and hope we get to host you again soon.
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Very comfortable beds, great walk-in shower with city view. Easy to find parking right out front of the hotel. Walking distance to shops and restaurants. Bob and Edith's is a great diner a couple of blocks up and the food is delicious.
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Date of stay: February 2021
Value
Location
Service
Room Tip: all rooms on all floors are nice
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Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City Reagan National Airport
Responded Jan 27, 2022
Thank you for taking the time to provide feedback from your recent stay at the Westin Crystal City. We do appreciate you choosing to stay with us and hope to see you soon.
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We brought a small school group for a visit to DC. The metro access is super close and easy to access all the major places in DC. The staff was excellent to work with and our rooms were always clean and tidy. Breakfast was excellent for our group and all of our needs were met. I would highly recommend this hotel for any person staying in the DC metro area
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Date of stay: November 2021Trip type: Traveled on business
Rooms
Service
Sleep Quality
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City Reagan National Airport
Responded Jan 27, 2022
Thank you for the kind words and choosing to stay at the Westin Crystal Cit. We hope to see you soon.
Read more
PRICE RANGE
$162 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton arlington, arlington sheraton
FORMERLY KNOWN AS
Sheraton Crystal City Hotel
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
220
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Claim Your Listing Frequently Asked Questions about The Westin Crystal City Reagan National Airport
Which popular attractions are close to The Westin Crystal City Reagan National Airport?
Nearby attractions include The Tomb of the Unknown Soldier (0.6 miles), Arlington House - The Robert E. Lee Memorial (0.6 miles), and The Fashion Centre at Pentagon City (0.6 miles).
What are some of the property amenities at The Westin Crystal City Reagan National Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Westin Crystal City Reagan National Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Crystal City Reagan National Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Crystal City Reagan National Airport?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Legal Sea Foods.
Are there opportunities to exercise at The Westin Crystal City Reagan National Airport?
Yes, guests have access to a fitness center during their stay.
Does The Westin Crystal City Reagan National Airport have airport transportation?
Yes, The Westin Crystal City Reagan National Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Crystal City Reagan National Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Crystal City Reagan National Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Crystal City Reagan National Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Crystal City Reagan National Airport?
The staff speaks multiple languages, including English and Spanish.