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The Westin Crystal City

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The Westin Crystal City
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1,098 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
Reviewed 3 days ago NEW

Stayed recently at the Westin for 1 night for business. The rooms are big and the bed was extremely comfortable!! The hotel has room service and the food is good but is pricey, as well the charge for room service delivery. The staff at the hotel is very nice and I was even allowed a late check out at 4pm...

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Helpful?
Thank annette_pr
Lakeland, Florida
Reviewed 5 days ago NEWvia mobile

I really loved this location !! We had to fly out early due to bad weather so we only was here one night. It has an airport shuttle and is in the midst of several restaurants, not to mention that in order for the elevator to go up to your floor; you must enter your room key . I loved...

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Thank Sun4me1964
Charlotte, North Carolina
Reviewed 5 days ago NEWvia mobile

As a Platinum SPG member and having stayed at this location (when it was the Sheraton) previously, This Westin is a newly renovated property. The rooms have been updated and have a modern feel. The lobby is similar to what used to be there but somehow feels more inviting. The staff is very friendly and helpful and a few staff...

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Thank Buldog5470
Florida
Reviewed 1 week ago

The Weston Crystal City hotel stay was great getaway for our two day stay. The hotel rooms were clean and comfortable.We enjoyed the decor and the way the room was designed The location was close to all the sights and close to DCA. The staff exceeded our expectations in every way,We had trouble signing in to the internet and a...

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Thank Harmil
Kingston, Jamaica
Reviewed 1 week ago

The fitness center is on the 15th floor. One can look out and see the sun rise over the hills across the Potomac River. Its location is perfect, a short walk to the metro. The menu is pricey. Without the knowledge of the area one is trapped eating overpriced food.

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Thank Dennis M
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

This review and 5 star rating is not because the Westin Crystal City is perfect. As with many hotels there are good and bad. There are things that affect people's experience that are actually not within reasonable control of the property. The hotel is located barely a block from the Crystal City Metro Station. Very convenient. Parking is over $30...

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Thank Paneraiguy
West Palm Beach, Florida
Reviewed 2 weeks ago

Just outside of DC, near DCA is the Westin Crystal City. Shuttles available from the airport that run every 30 minutes at baggage claim door 9. Call when you land and they'll let you know when the shuttle will be back around. May want to take a taxi if you've missed it. Hotel is clean, comfortable, and has a good...

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Thank Claudine B
Saint Louis, Missouri
Reviewed 2 weeks ago

Typical Westin with a great bed, and quiet room very near Reagan airport. Nothing extraordinary... The two things i noticed were more 'service' issues. First, at check in....the agent took THREE PHONE CALLS while attending to registering me as a guest. REALLY? This is a practice that really disturbs me from a customer service standpoint. When you check someone in...you...

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1Thank JamesE339
Reviewed 3 weeks ago

I needed to get a good sleep after a long transatlantic flight before continuing to Canada. This hotel is close to the Regan airport and easy to reach. And based on my previous experiences I love the Westin concept. The Westin Crystal City hotel had it all. An excellent service understanding my needs. A happy, smiling, fast and helpful check-in...

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Thank Kim K
MDaddonaHEI, Guest Relations Manager at The Westin Crystal City, responded to this review

Thank you for taking a moment to share your valued feedback. We're very happy to see that you enjoyed your stay and we trust we will have the pleasure of welcoming you back again soon!

Venetia
Reviewed 3 weeks ago

I was recently at a conference hosted at the Westin. Very friendly staff and great place to hold a conference. The rooms were comfortable and clean. Lots of room actually. Group rate was amazing for this hotel I thought. Location was convenient. I ate dinner at the hotel a few nights and the food was very good, interesting choices, not...

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Thank Mary Anne M
MDaddonaHEI, Guest Relations Manager at The Westin Crystal City, responded to this review

Thank you for taking the time to share your great experience and your compliments of our team. We will be sure to share your comments with everyone, and look forward to welcoming you back again soon.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Location: United States > Virginia > Arlington
Price Range: $82 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Crystal City staff and other travelers.
18 questions
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Questions? Get answers from The Westin Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the better because there is a major highway near.”
 of 5 bubbles DennisM225, 1 week ago | Read review
“Rooms are higher floors preferred to dull traffic noise”
 of 5 bubbles 212claudineb, 2 weeks ago | Read review
“Ninth floor by the elevator. I would pass on that location but the only really noticeable night was election night truthfully.”
 of 5 bubbles 819maryannem, 3 weeks ago | Read review
“Ask for a high quiet room”
 of 5 bubbles Ronit2013, Oct 24, 2016 | Read review
“We had a seventh floor room, which was very quiet.”
 of 5 bubbles summrbrz, Oct 24, 2016 | Read review
5 of 5
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