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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Crystal City
More questions?
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 51 hotels in Arlington
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 220 well-appointed guest rooms and 2 suites. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath.
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
1800 Jefferson Davis Hwy, Arlington, VA 22202-3506
Getting there
Crystal CityWashington DC Metro2 min
Pentagon CityWashington DC Metro11 min
Rental CarsSee rental cars from $17/day
1340Reviews33Q+A100Room tips
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Popular mentions
My company had a two-day event at the hotel and had a great experience. We especially appreciated the event coordinator, Riva, who helped fulfill all our needs. I would recommend this hotel for corporate events.
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Date of stay: August 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City
Responded 3 weeks ago
Thank you for your Feedback, we hope to see you soon.
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The Westin Crystal City/Ronald Reagan Airport Hotel is conveniently located near the DCA airport. We were able to book their Park and Fly package that covers your parking for five nights after staying one night in the hotel. It is definitely worth it and highly recommend it, since their shuttle service is quite efficient and works every 30 minutes or so. In regards to the room type, we were kindly upgraded to a premium room. I would recommend the hotel in differentiating in their website the details regarding difference between a traditional and premium room, so guests would know the difference. All of our room requests were taken into consideration and we were able to at least get some sleep before our early morning flight. In regards to front desk service, it might not be the best but it isn't the worst either. My personal experience was just direct and few words in between. It probably was not as embellished as other Marriott hotel brand names, where they welcome you and thank you for your loyalty. Perhaps the person was having a bad day? At the end of the day, it was a decent hotel that allowed us to park and be near the airport before our early morning flight. I highly recommend if you need to take a flight from DCA.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Top Floor, Corner Room, City View, Suite if Available
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1 Helpful vote
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City
Responded 3 weeks ago
Thank you for your feedback.
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Nice hotel and meeting space. Great location and proximity to Washington DC. Metro station and lots of restaurants in easy walking distance. Niva was great to work with for meeting planning. We had several last minute reservation and menu changes that were managed without issue. Catering was great. Would definitely use this facility again!
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Date of stay: July 2021Trip type: Traveled on business
Rooms
Cleanliness
Service
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City
Responded 3 weeks ago
Thank you for your feedback
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Great stay with super comfy beds and pillows. Wanted to take the bed with me. Close to subway and restaurants. Not much traffic for 4th of July week and super quiet. We didn't park at hotel because it's pricey as they all are. We found other parking but had to think outside the box. Would definitely stay again and everyone was friendly and helpful. UPDATE: While going through our credit card to check the deposit per night that was pending I notice a posted charge for almost $700. We had paid ahead of time so there should not have been a charge of this amount. We had only one incidental charge for breakfast and our deposit was pending but this was an actual charge that no one could seem to explain to me. I was told to call in the morning to talk to someone who could refund it. We shall see…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Stay near the top as it is quieter
See more room tips
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City
Responded 3 weeks ago
Thank you for your feedback
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Staff there are very helpful - especially Bob who drives the airport shuttle. We parked there and then took the shuttle to and from the airport. After getting the shuttle back to the hotel, we discovered that we had left a bag on the curb at the airport. Bob (the driver) offered to take us back over but we decided to get our car instead and make our way back to try and recover our bag. When we got to the airport pickup area, Bob was already there holding our bag and waiting for us. He really went our of his way to help us and we were so appreciative. You get great care at the Westin. If you happen to take the airport shuttle, say hello to Bob and thank him again for us!
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Date of stay: July 2021
Service
Helpful
Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City
Responded 3 weeks ago
Thank you for your feedback.
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FORMERLY KNOWN AS
Sheraton Crystal City Hotel
LOCATION
United StatesVirginiaArlingtonCrystal City
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Claim Your Listing Frequently Asked Questions about The Westin Crystal City
Which popular attractions are close to The Westin Crystal City?
Nearby attractions include The Tomb of the Unknown Soldier (0.6 miles), Arlington House - The Robert E. Lee Memorial (0.6 miles), and The Fashion Centre at Pentagon City (0.6 miles).
What are some of the property amenities at The Westin Crystal City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Westin Crystal City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Crystal City?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Crystal City?
Conveniently located restaurants include Lebanese Taverna, Jaleo, and Legal Sea Foods.
Are there opportunities to exercise at The Westin Crystal City?
Yes, guests have access to a fitness center during their stay.
Does The Westin Crystal City have an airport shuttle?
Yes, The Westin Crystal City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Crystal City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Crystal City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Crystal City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Crystal City?
The staff speaks multiple languages, including English and Spanish.