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The Westin Crystal City

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Traveler (197)
Room & Suite (92)
Dining (11)
Overview
Hotel website
1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 See on map
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4 Star accommodation
Additional information
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Rooms
Oct 28Oct 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
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1,226 results
Traveler rating
574
432
123
59
38
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Time of year
LanguageEnglish
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574
432
123
59
38
Show reviews that mention
All reviews crystal city front desk spg member metro station room service dc area reagan airport checking in free internet close to the airport convenient location fitness center parking garage lobby block conference shuttle
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1 - 5 of 1,226 reviews
Reviewed 3 weeks ago

the hotel has a complementary shuttle from DCA airport. the front desk staff are very professional and very friendly. the rooms are very clean and comfortable. the bathroom is really comfortable also. the restaurant in the hotel is very nice. same menu for lunch and...More

Thank joselito1959
Response from TsomoB2, Front Office Manager at The Westin Crystal CityResponded 1 week ago

Dear Joselito 1959 Thank you very much for your feedback. I am pleased to hear you enjoyed your stay with us. We strive to ensure each of our guests leaves here with a positive lasting impression. Once again thank you for taking time to share...More

Hotel's Favorite
Reviewed June 25, 2018

This Westin is in a great area of Arlington. The Metro station is across the street and plenty of restaurants within walking distance. The lobby is welcoming and the customer service from all the staff we encountered was great. The room itself is a standard...More

Thank WebBrown
Response from Yeison A, Front Office Manager at The Westin Crystal CityResponded June 30, 2018

Dear WebBrown Thank you so much for your recent stay with us. Please know that your valuable feedback has been shared with our team members. I am glad you enjoyed your stay with us. We hope to see you soon. Be well,

Reviewed 4 weeks ago

I know it's the DC area and DC is pricey, but the cost for drinks at this hotel is RIDICULOUS. Find a nearby ABC and mix your own in your room. The hotel itself is okay - not luxury, not low-end. Food in the small...More

Thank JustGetOnTheTrain
Response from TsomoB2, Front Office Manager at The Westin Crystal CityResponded 1 week ago

Dear valued guest Thank you so much for your feedback. We will share your feedback with our Food and Beverage department leaders. Once again thank you so much for your recent stay and we hope to see you soon. Be well,

Reviewed 4 weeks ago

The location of this property is perfect. You have the ease of accessing the Crystal City Station, where you can do a little shopping as well as navigate throughout other areas of the city which is great. Not to mention the free airport shuttle service...More

Thank haudi85
Response from TsomoB2, Front Office Manager at The Westin Crystal CityResponded 4 weeks ago

Dear haudi85 Thank you for your feedback. I am pleased to hear you enjoyed your stay with us. We strive to ensure each of our guests leaves here with a positive lasting impression. Thank you for taking time to share your experience and we look...More

Reviewed August 16, 2018 via mobile

This hotel is great. Clean and friendly staff. Islam, the front desk supervisor was helpful, patient, and very kind. I appreciate his service and he adds great value to the front office team. I will stay here for future get-aways!

Thank tanishatcarter
Response from Yeison A, Guest Relations Manager at The Westin Crystal CityResponded August 18, 2018

Dear tanishatcarter, Thank you very much for such a wonderful comment. I personally will make sure to share this with the FD and Islam. We hope to see you soon in the near future.

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About
Description
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan More Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Luxury
,
Onsen
,
Business
,
Romantic
,
Family
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Onsen
,
Business
,
Romantic
,
Family
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
220
Price range
$95 - $363 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Crystal City Hotel
Also Known As
Sheraton Arlington
,
Arlington Sheraton
Location
United States > Virginia > Arlington
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Onsen
,
Business
,
Romantic
,
Family
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
220
Price range
$95 - $363 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Crystal City Hotel
Also Known As
Sheraton Arlington
,
Arlington Sheraton
Location
United States > Virginia > Arlington
Photos
Traveler (197)
Room & Suite (92)
Dining (11)
Business Center & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
eduardo v
August 19, 2017|
AnswerShow all 8 answers
Response from Vicki H | Reviewed this property |
Yes there is a great shuttle from Ronald Reagan. The shuttle service is right out side the baggage claims. You may need to ask (seeing as I don't remember the exact door area) which area to go out to wait for the shuttles... More
0
Votes
alaska7133
July 27, 2017|
AnswerShow all 3 answers
Response from Vicki H | Reviewed this property |
I am sure they allow small dogs. I remember being on the elevator with a couple that had their little dog with them. I believe they have select rooms that offer pet stays. I am not sure about an additional fee for pets. So... More
0
Votes
lamk549
June 21, 2017|
AnswerShow all 3 answers
Response from Michelle J | Reviewed this property |
No, there wasn't one.
0
Votes
Room Tips
"Nothing to say here - my room was right around the corner from the elevator - absolutely zero problems"
PatC419
May 13, 2018
Read review
"If your not picky about your view you can get a nice rate for this higher end hotel."
WonderingMomma
Apr 4, 2018
Read review
"I was on the third floor; it's possible that the higher floors offer nicer rooms"
charleswitek
Apr 2, 2018
Read review
"I give Service and cleanliness 5 stars. iPad not cooperating to rank these areas above--LOL"
ladycreole
Dec 26, 2017
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