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The Westin Crystal City

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1,053 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
Boonville
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place and wonderful staff, very helpful due to being on crutches during my stay. Close to several restaurants, the Metro and shopping. Great food and have a nice luxury fitness room. Rooms were oversized and the showers were to die for, waterfall style. Would have loved to stay longer, but was traveling for work and attending training on sits.

Helpful?
Thank Samona K
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

I was at a conference for 2 days here. I did not stay overnight since I live in Northern Va so I can't comment on the rooms. I can comment on the food as we had 2 breakfasts and lunches. Breakfast was very limited but furnished thru the conference so the limited choices and insufficient food may have been due... More 

Helpful?
Thank Melanie O
Corey B, Front Office Manager at The Westin Crystal City, responded to this review

Thank you so much for choosing the Westin Crystal City on your recent visit to the Washington DC area! We are so sorry that you did not enjoy your time here at the conference. We strive to have the best quality meals when we host conferences, and we definitely fell short. We will be looking further into this so we... More 

Frisco, Texas
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Good service, clean rooms and shuttle service to Reagan National. Super location for walking to Metro station and nearby restaurants. Only negative is sky high bar prices. Didn't try restaurant after paying so much for drinks.

Helpful?
Thank jeff s
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Walls between rooms were paper thin...doors slamming all over at night. Staff directed us to other establishments when we tried to order a late night meals, no fridge in the room and it was damp, sink in the bathroom was mouldy and the air conditioner was loud. Not even close to what I expect when staying at a Westin hotel.... More 

Helpful?
1 Thank gavin m
Corey B, Front Office Manager at The Westin Crystal City, responded to this review

Thank you for choosing the Westin Crystal City on your most recent visit to the Washington DC area. We are disappointed to know that you were unhappy with your stay due to the noise. We strive to make sure every guest has a great night’s rest, but clearly we did fall short. This is being addressed with our team, so... More 

Reston, Virginia
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We needed a place near the Reagan National and within easy reach of the Verizon Center so we could go to a concert and allow my spouse to fly out easily for business in the morning. The Westin was perfectly located for Metro service to Verizon and a very short shuttle to the terminal. The hotel is recently renovated, nice... More 

Helpful?
Thank Andrea S
Fishers
Level Contributor
108 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel right at the Crystal City Metro stop, one stop from DC, and on the same line as most national monument stops. Easy access to the airport or DC. The area outside the hotel is under construction, but still easy to walk across the street to Metro; the construction actually means less car traffic. Inside... More 

Helpful?
Thank Bryan G
New York City, New York
Level Contributor
412 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just spent a great weekend at this great hotel very close to DCA Reagan Airport in Washington DC. There are free shuttles from and to the airport every 1/2 hour. The price is great, and the staff are friendly. The front desk was very good about helping with requests and following up. Housekeeping was friendly and helpful. The rooms... More 

Helpful?
Thank ClintPage
Scotia, New York
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to this hotel but the first since it has been a Westin. We had an early flight in and arrived at the hotel at 8:30 am and were pleasantly surprised that they had a room ready for us. We had breakfast in the hotel restaurant each day and were very happy with the variety and... More 

Helpful?
Thank hrhkdc
Boise, Idaho
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean and nicely furnished. Bed was very comfortable and there was a lot of closet and drawer space vs a previous hotel. Front desk staff was extremely helpful with information regarding the area. Restaurant had good food and the front of the hotel was welcoming with comfortable chairs and an open business area. Décor is up to date.... More 

Helpful?
Thank HavingFunNow61
New York, NY
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiancee and I had a very pleasant experience at the Westin Crystal City. The room we were in (thanks to Daniel, who was very nice and helpful at the front desk) was of a decent size, with the customary heavenly bed, and a nicely appointed shower. Free wifi and incredibly close proximity to the metro were our favorite pluses,... More 

Helpful?
1 Thank James_Nieuwenhuis
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 

Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Hwy, Arlington, VA 22202-3506 (Formerly Sheraton Crystal City Hotel)
Location: United States > Virginia > Arlington
Price Range: $99 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
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Also Known As:
Sheraton Arlington
Arlington Sheraton
Hotel Style:
#3 Luxury Hotel in Arlington
#6 Green Hotel in Arlington
#10 Business Hotel in Arlington
#11 Romantic Hotel in Arlington
#15 Family Hotel in Arlington
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