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The Ritz-Carlton, Pentagon City

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944 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Raleigh, North Carolina
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed at the Ritz-Carlton in Arlington this week and could not be more satisfied with the experience. The usual Ritz top of line quality ambience. What made the stay particularly enjoyable was the personal attention of the staff. I would like to point out, in particular, the concierge. The young lady actually walked me through the hotel and into... More 

Helpful?
Thank David K
Monmouth Junction, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

I am a ritz carlton gold member, I have stayed in many ritz Carlton's around the world, this Ritz, meets Ritz- Carlton standards, however can improve. The main issue is the rooms are a little outdated. However the room I stayed in was very clean.

Helpful?
1 Thank jeff g
Burlington, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 12, 2014

We booked this hotel as we needed to have a metro station within a short walking distance. The metro was literally at the door and got you to Washington in 6 minutes. The room was very well appointed and very clean. We had a king bed, comfy chair, desk, and closet space. We also had a double queen room. The... More 

Helpful?
2 Thank T29YLR
Pinehurst, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

I usually stay at Marriott but recently stayed at the Ritz when my usual Marriott was full. The location was great for my work so I decide to try it agin on my next trip. Unfortunately my meeting was canceled at 7:00 the night before. The Ritz has a 3 pm cancelation policy. Now I'm stuck paying for the night.... More 

Helpful?
1 Thank 98Judy1068
Tod M, General Manager at The Ritz-Carlton, Pentagon City, responded to this review

Dear 98Judy1068, Thank you for leaving your review on Trip Advisor. I was sorry to hear that you experienced a negative situation while you were cancelling your reservation. I would appreciate the opportunity to be in contact with you. If you have the time, I can be reached at 703-412-2778 or at tod.morrow@ritzcarlton.com. Thank you again for your feedback. Best... More 

Wisconsin
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 11, 2014

Arrived at Reagan National Airport in the evening. The hotel is located right on one of the Metro train stops so great access to public transportation. Ritz-Carlton has a reputation to uphold and this hotel is a fine example. Helpful staff, very clean, quiet, and good location. The hotel is connected to the mall with plenty of shopping and a... More 

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1 Thank Peerpoint
Detroit, Michigan
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 10, 2014

First time in DC. The Staff at the Ritz Pentagon City was the perfect place to stay. Obviously not right in DC, but a close enough cab or metro ride. I would recommend staying on the club level floors as they provide numerous extra amenities and great light meal services. Did have some problems with the room keys (they would... More 

Helpful?
1 Thank BryceP4
Princeton, New Jersey
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 10, 2014

Stayed here for a conference for 4 days. While the stay was not bad... it was not a "Ritz Carlton" stay. I would of been perfectly happy if this was a Marriott or a Renaissance. The Good The hotel is well located in Pentagon City connected to the mall. Plenty of shopping and food options. Nice area. 2 stops from... More 

Helpful?
5 Thank aeromaks
Taipei, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 9, 2014

I stayed in hotel from 4, August to 8, August with bad experience of your service. The room No. 528 where I stayed is right to the shopping mall. August 7 morning 4 am, the mall was doing construction. I made a call to your front desk the same day about 10 pm. the noise came again. I made call... More 

Helpful?
4 Thank kenwang1967
Tod M, General Manager at The Ritz-Carlton, Pentagon City, responded to this review

Dear Guest, Thank you for taking the time to leave your review on Trip Advisor. I am sorry to hear that your stay did not meet your expectations and I would appreciate the opportunity to be in touch with you. Your feedback is important to me and so if you would have the time available, I can be reached at... More 

Las Cruces, New Mexico
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

Planning a trip to Washington DC, or Virginia, Maryland Affiliates. It is great for weekends and for friends who visit on the weekends as well. The Pentagon City Mall is right around the corner. Plenty of shopping, nightlife, eateries of all kinds and many grocery stores and a Starbucks and Costco around the corner as well

Helpful?
2 Thank Gloria P
Sydney, Australia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

Stayed for 6 nights for a Conference that was moved to this hotel only a few weeks before. Everything was as good as you would hope from a high class hotel. While it was not close to downtown and the attractions, it was close enough so we could still visit them. There is a large shopping mall attached to the... More 

Helpful?
2 Thank DSwindells
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 

Additional Information about The Ritz-Carlton, Pentagon City

Address: 1250 South Hayes Street, Arlington, VA 22202 (Formerly The Ritz-Carlton Pentagon City)
Location: United States > Virginia > Arlington
Price Range: $189 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 366
Reservation Options:
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#10 Family Hotel in Arlington
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