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The Ritz-Carlton, Pentagon City

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1250 South Hayes Street, Arlington, VA 22202-5000
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (634)
Room & Suite (249)
Dining (78)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Pentagon City
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 52 hotels in Arlington
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Located in one of Northern Virginia's most desirable neighborhoods and connected to high-end shopping at The Fashion Center at Pentagon City, The Ritz-Carlton, Pentagon City offers more than simply a prime address. A local influence is weaved throughout our luxury hotel in Arlington's Pentagon City, which offers elegance near the Pentagon, from the artwork of Virginia artists that adorns the walls to the regionally sourced ingredients on our restaurant menus. The experience is unique to the Washington D.C. area.
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Room & Suite (249)249
Full view
Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Paid wifi
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
1,921Reviews24Q+A100Room tips
Traveler rating
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  • 38
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Popular mentions
BBCNY wrote a review Dec 2020
Jersey City, New Jersey81 contributions65 helpful votes
Recently stayed here to attend a funeral in the area. I was only in town less than 24 hours, but found this hotel very comforting. My room didn't have any of the the common hotel room annoyances (noisy neighbors, running toilet, ect...) and was very comfortable with a king size bed and a good size desk. The bed was one of the most comfortable I've had in an hotel. The shower in the bathroom doesn't look like anything fancy but was actually very good with a big shower head and great water pressure. All of the staff I interacted with were very warm and professional. The restaurant was recommended to me by a local, but I did not see anything I liked on the menu, so got takeout nearby instead. There is a costco, wholefoods, another supermarket, and lots of fast casual restaurants in the area. There is also a metro stop on the corner and a shopping mall. Overnight parking is valet and $35. The only things I would really change about my stay was: - Only one of the night side tables had a place to plug in a phone charger (there should be on in both sides). -The wifi sign in process was confusing. You have to accept the daily use charge to access the wifi and if you are are an IHG rewards member they remove the charges from you final bill. The rates for wifi without the rewards club are criminal. -The tv was comically large. I am practically blind without my glasses and I didn't need them to watch that tv. Those issues aside, I would definitely stay here again.
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Date of stay: December 2020
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Jeff L wrote a review Nov 2020
Port Saint Lucie, Florida1 contribution
We purchased a package that included valet parking and free breakfast for two. One of the breakfast meals was two scrambled eggs, bacon, hash browns, and toast. The other meal was a short stack which consisted of three small pancakes with butter and syrup. We also ordered orange juice and coffee for 2. When I received my bill there was a charge of over $90 for that small meal. We had already left when I got the email with the charges, so I called. The front desk apologized and said they would fix it. The next email gave a $65 credit and still left me with over a $25 bill. I called the hotel again, and they said there was a limit on what you could spend for breakfast and they could not do anything further. I called Marriott and they never got back to me. No one told me there was a limit on what was included in the package. I re-read the email confirmation and there was no mention even in the fine print. And how could two simple meals, coffee and juice possible exceed the limit??? They should have said "Toast included".
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Date of stay: November 2020
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Godschica wrote a review Oct 2020
New York City, New York43 contributions22 helpful votes
Enjoyed our stay (4 rms 8 adults, 4 Children). Clean and Covid-cautious. Staff especially helpful. Sandra was a gracious host at registration, despite my tired, hungry and grumpy disposition at check-out. She made me smile however, when she sent a complimentary bottle of sparkling wine and Tudors chocolates, accompanied by a sweet card in celebration of my 60th! Give that Lady a raise!
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Date of stay: October 2020Trip type: Traveled with family
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Merry wrote a review Sep 2020
Pittsburgh11 contributions9 helpful votes
I stayed at the Ritz-Carlton Sept 16-20 for the CBF Retreat. I had the most amazing experience. From the moment I pulled my car up, the service was superb. I wish I had everyone names to thank them. Lynda accommodated me with my food allergies during the conference, which the food was amazing and the staff was great. The beds were soft rooms were nice . Everything was great. I also appreciate the concern for my safety from the two gentleman valet workers, on Sunday when I was leaving. Again everyone went above and beyond. Thank you
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Date of stay: September 2020
1 Helpful vote
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CITravelfan wrote a review Sep 2020
Agoura Hills, California565 contributions64 helpful votes
+1
What stood out for me was the impeccable service we received, from the valet to the check-in desk to the manager, the restaurant waitresses and houskeeping. Check-in was quick. Anytime we asked for anything like an extra box of tissue or extra towels they were brought up immediately. When we thought that the bathtub wasn't draining well, a technician was immediately sent up (it turns out that the previous room occupant had turned a lever to fill the tub and we just didn't notice it). This was quickly resolved. We were also always offered bottles of water, which really came in handy with the hot weather outside. Although there was no concierge (probably because of the pandemic) the front desk as well as the valets and other personnel gave good advice on where to eat, what to see, etc. Our room was on the "smallish" side, although it wasn't too tiny. It had a marble bathroom with generous amenities. Housekeeping had to be scheduled. The fitness center was open. This hotel has valet parking only. Pros: (1) Impeccable service (2) Tasty breakfasts (3) clean (4) quiet (5) Face masks were required (6) Hand sanitizers readily available (7) Hotel is in the "Fashion Center Mall," which has a food court. (8) Across the street from CVS where you can get toothpaste, snacks, etc. Cons: (1) Valet parking only (2) Expensive: Valet parking was $35 per day, and expect breakfast to cost from $40 to as much as $80 for 2 people, depending on what you order - but you can always go to the food court at the mall next door . (3) Entrance was hard to find initially. We at first parked in the mall's parking lot because our GPS told us we had arrived. Although mall parking was cheaper, we felt that valet parking would be safer. You have to enter at the "12th Street" sign going to the front of the mall, which can be backed up. Then proceed to the front of the hotel. (4) The bed was HIGH. I had to climb into it rather than just lie down I would definitely recommend this hotel although it may cost a little more than, say, a Hyatt or a Hilton.
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Date of stay: September 2020
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2 Helpful votes
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PRICE RANGE
$171 - $574 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton pentagon city hotel arlington, ritz arlington, ritz-carlton arlington, arlington ritz-carlton, ritz carlton pentagon city
FORMERLY KNOWN AS
The Ritz-Carlton Pentagon City
LOCATION
United StatesVirginiaArlington
NUMBER OF ROOMS
365
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Frequently Asked Questions about The Ritz-Carlton, Pentagon City
Which popular attractions are close to The Ritz-Carlton, Pentagon City?
Nearby attractions include The Fashion Centre at Pentagon City (0.04 miles), Pentagon Row (0.1 miles), and Pentagon Centre (0.10 miles).
What are some of the property amenities at The Ritz-Carlton, Pentagon City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Pentagon City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Pentagon City?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Ritz-Carlton, Pentagon City?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Pentagon City?
Conveniently located restaurants include Lebanese Taverna, Sine Irish Pub & Restaurant, and Whole Foods Market.
Are there opportunities to exercise at The Ritz-Carlton, Pentagon City?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Pentagon City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Pentagon City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Pentagon City?
Many travelers enjoy visiting Arlington National Cemetery (1.2 miles), Anderson House (3.4 miles), and Ford's Theatre (3.0 miles).
Is The Ritz-Carlton, Pentagon City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.