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About
#7 of 47 hotels in Arlington
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.2
GreenLeaders GreenPartner
The Ritz-Carlton, Pentagon City offers more than simply a prime address. Located in one of Northern Virginia's most desirable neighborhoods in Arlington's Pentagon City, a local influence is weaved throughout our luxury hotel which offers elegance near the Pentagon, from the artwork of Virginia artists that adorns the walls to the regionally sourced ingredients on our restaurant menus. The experience is unique to the Washington D.C. area.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Steam room
Paid public parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Location
95Great for walkers
Grade: 95 out of 100
65Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
1250 South Hayes Street, Arlington, VA 22202-5000
Getting there
Pentagon CityWashington DC Metro2 min
Crystal CityWashington DC Metro12 min
Rental CarsSee rental cars from $32/day
1968Reviews24Q+A100Room tips
Reviews
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Great location, I loved the direct shopping center access, proximity to the metro, and restaurant options. The doormen and check in woman (Sharon) were delightful. My TV wasn't working upon arrival. The front desk was no help, so I investigated and found the HDMI cable undone. There were also MULTIPLE empty liquor bottles in the drawers of the mini bar upon arrival. Kind of strange, but there seemed to be an overall lack of attention detail on the property.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a wonderful stay at the Ritz Carlton Pentagon City. The front desk staff was welcoming and professional. The room was very nice, at a high standard. Very convenient to get to downtown DC. A special shout out to Euyel Tofesse at the front desk for going the extra mile to make our stay special. Highly recommend this hotel.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 4 weeks ago
Dear Guest, First and foremost thank you for choosing to stay with us. Furthermore for taking the time to share your wonderful feedback We do take pride in our service and this type comment motivate us to continuously improve our services. Again thank you for your time and we look forward to be of service again on the future. Kind Regards, Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed the night of Jan. 6 and they may have been short staffed. I had to wait to check in because initially no one was at the desk. The did finally come and check us in, but then our TV in our room had the wrong name. Our name should not have been incorrect because we are Titanium Elite members. I did try and call the front desk to let them know, but no one answered. Being that we are the top tier for the Thankfully the valet was attentive, and the hotel was clean so that helped.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Feb 10, 2023
Dear guest, Thank you for taking the time to share your feedback. I truly regret some of the disappointments you have experience. Please allowed us use your feedback as training matter. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is beautiful! The staff is wonderful and the rooms are so clean. I am looking forward to returning here in spring. The mall is attached which the kids enjoyed. You will not regret your stay at the Ritz.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
CMichelleB wrote a review Jan 2023
Charlotte, North Carolina, United States118 contributions68 helpful votes
Spent New Year’s in this hotel and truly enjoyed it. There was champagne at checkin and a candy display of chocolates and candy canes to enjoy. Santé is delish and I highly recommend the salmon and the short ribs. There’s complimentary coffee in the lobby which is always nice. The rooms are nicely decorated and the bed is a dream to sleep in. The mall is attached so you don’t have to go outside into the elements. The workout center is excellent with a bottled water and towel situated on each machine. I hope this review was helpful.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Jan 7, 2023
Dear Guest, Thank you for taking the time to share your honest and wonderful feedback this type feedback does make a huge difference on our Ladies and gentlemen performance and morale. Thank you for choosing to stay with us, we hope to see you back in the future. Kind Regards, Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived around check in time(4pm) on a Monday and was able to check in quickly. I received a bottle of water when I checked in and there were doorman at the entrance to assist with bags as well. My room wad nice. It was a king deluxe room. There is not a microwave or refrigerator in the room but you can request them for a daily fee. They have a mini bar in the room but it’s not free. The app shows the price of all items on the bar, and they are expensive. The hotel is attached to the mall, which is great. The mall is pretty big and has lots of stores and restaurants. There are also a few stores and restaurants across the street from the hotel as well. Whenever I called guest services for bottled water(which is free from the front desk,so do they drink the water in the room ) or anything else I needed, it was brought to me quickly. The hotel was very pretty as itbwas decorated for Christmas. They had a Christmas candy table in the lobby which I enjoyed. I have no complaints about my stay.…
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Date of stay: December 2022Trip type: Traveled on business
Room Tip: Don’t drink the water in the hotel rooms. The water at the front desk is free and they will bring...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Dec 16, 2022
Dear Guest, On behalf of the Associates of the Ritz Carlton Pentagon City, I would like to thank you for taking the time to share your feedback and score of our services. We look forward to our guest feedback as its our mission to make a difference on their experienced. Thank you for staying with us we hope to see you back on the future . Happy Holidays, Delia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flew in late from San Fran (after midnight) and needed a hotel that had all-night in-room dining. Thankfully the ritz does. Quinoa (hope I spelled it correctly) is phenomenal and so is Deja. They both took care of us. The room was modern/luxurious, we loved it. The bed was super comfortable. The food and service were great! We will always use this hotel as our pit stop when traveling to and from somewhere. Thank you!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Dec 16, 2022
Dear Guest, On behalf of the Associates of the Ritz Carlton Pentagon City, I would like to thank you for taking the time to share your feedback and score of our services. We look forward to our guest feedback as its our mission to make a difference on their experienced. Thank you for staying with us we hope to see you back on the future . Happy Holidays, Delia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited the Ritz Carlton for a quick girls trip and I loved the stay. The highlight would be the mall being connected to the hotel no need to exit the hotel and the room service was awesome. Im from Florida so the weather was a bit cold so I enjoyed not having to leave the hotel if I didn't want too. Great mall plenty stores and food options I loved the big Nordstroms one of my favorite stores. The hotel is great and the staff was friendly great food options as well.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Dec 16, 2022
Dear Guest, On behalf of the Associates of the Ritz Carlton Pentagon City, I would like to thank you for taking the time to share your feedback and score of our services. We look forward to our guest feedback as its our mission to make a difference on their experienced. Thank you for staying with us we hope to see you back on the future . Happy Holidays, Delia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just returned from a weekend stay at the Ritz Carlton, Pentagon City. I was there to celebrate my birthday with family and friends. From the point of arrival to the time that we left the property, the staff was not only professional, but cheerful. They made you feel "welcomed." After checking in, the staff at the Front Desk all said, Happy Birthday. I considered this not only nice and charming, but an element of "exceptional hospitality" considering there were three(3) weddings going on in the hotel at the same time. When we got to our suite, I found the most lovely "hand-written" note from the Guest Services Manager. Ok, you think, this is their job. However, considering an industry that is short-staffed, and having to find ways to keep up with the demands of a traveling public, I thought this was a wonderful touch. My children hosted a cocktail party for me that evening. The food was beyond outstanding, and the staff were "on point" at every delivery of service. My guests were certainly happy that they were invited to this cocktail party. The following morning we had breakfast, and there I learned that our server has worked at the Ritz Carlton for 26 years. It almost brought me to tears. The thought that an organization through economic ups and downs, through renovations, through a pandemic has the leadership and the fortitude to maintain its staff... to that I say, "Amen!" We ended our evening, following dinner with cocktails, once again. A different group of friends joining the family to celebrate my birthday. Everyone was impressed at how quickly the staff accommodated our group. I heard people saying... The Ritz Carlton is going to be my hotel of choice. At the end of the evening, as I reflected upon my stay at the hotel, I tried to figure out the words which would best describe how the hotel, and its generous staff made me feel. I got it... it felt like Home! If you've never been, treat yourself. You deserve having the best home away from home. Thank you to all at the Ritz Carlton. You are simply the best. …
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Nov 22, 2022
Dear Guest, On behalf of the Ladies and gentlemen at the Ritz Carlton Pentagon City, I thank you for taking the time to share your valuable feedback. It means a lot to us as we work really hard to take care of our guests and making a positive and impactful experienced for every single guests. Thank you for choosing to stay with we hope to see you back in the near future. Sincerely Delia Castro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua A wrote a review Oct 2022
Our trip to DC was great and the main reason was this hotel. At first it started off on the wrong foot with having problems with my reservation disappearing and being told I never had a reservation. Then being found but wrong room type. Not the hotels fault more of a Bonvoy problem. The hotel front office manager fixed the problem and assured me I would be fine upon arrival. The front desk staff was great and called me when our room was ready. They were able to upgrade us which was great for a family of 4. The room was clean, modern, and had great space. All the staff were professional, caring, and positive. The hotel is connected to a mall and metro station which was great to get in/out of the city. We were in DC at all the sites within 20minutes. The mall had plenty of food options and it was great to be able to just run downstairs and get whatever you wanted. Almost sort of like a cruise feel with it came to dining. There is even a CVS and grocery store across the street. We will definitely be back in the near future. Thank you for a great stay, it made our trip memorable. …
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded Nov 2, 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable and positive feedback. The ladies and Gentlemen work really hard making sure we exceed our guest expectation in ever interaction. Again Thank you for your time, we hope to see you back in the near future Kind Regard, Delia Castro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$364 - $593 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton pentagon city hotel arlington, ritz arlington, ritz-carlton arlington, arlington ritz-carlton, ritz carlton pentagon city
FORMERLY KNOWN AS
The Ritz-Carlton Pentagon City
LOCATION
United StatesVirginiaArlington
NUMBER OF ROOMS
365
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Claim Your ListingTHE RITZ-CARLTON, PENTAGON CITY - Updated 2023 Prices & Hotel Reviews (Arlington, VA)
Frequently Asked Questions about The Ritz-Carlton, Pentagon City
Which popular attractions are close to The Ritz-Carlton, Pentagon City?
Nearby attractions include The Fashion Centre at Pentagon City (0.04 miles), Pentagon Row (0.1 miles), and Pentagon Centre (0.10 miles).
What are some of the property amenities at The Ritz-Carlton, Pentagon City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Pentagon City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Pentagon City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Pentagon City?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Pentagon City?
Conveniently located restaurants include Lebanese Taverna, Epic Smokehouse, and Whole Foods Market.
Are there opportunities to exercise at The Ritz-Carlton, Pentagon City?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Pentagon City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Pentagon City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Pentagon City?
Many travelers enjoy visiting Arlington National Cemetery (1.2 miles), Alexandria's Christ Church (4.0 miles), and Old Town (4.1 miles).
Does The Ritz-Carlton, Pentagon City have any great views?
Yes, guests often enjoy the city view available here.