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The Ritz-Carlton, Pentagon City

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1250 South Hayes Street, Arlington, VA 22202-5000
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (634)
Room & Suite (252)
Dining (78)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Pentagon City
Updated 04/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 51 hotels in Arlington
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Ritz-Carlton, Pentagon City offers more than simply a prime address. Located in one of Northern Virginia's most desirable neighborhoods in Arlington's Pentagon City, a local influence is weaved throughout our luxury hotel which offers elegance near the Pentagon, from the artwork of Virginia artists that adorns the walls to the regionally sourced ingredients on our restaurant menus. The experience is unique to the Washington D.C. area.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid public parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Photo copier / fax In business center
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Tile / marble floor
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
1924Reviews24Q+A100Room tips
Traveler rating
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  • 60
  • 37
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Popular mentions
Mike19782009 wrote a review Jul 20
United States45 contributions103 helpful votes
This was a nice ritz hotel 20+ years ago, now it’s outdated. Marriott should renovate and rebrand this hotel like they did with the old Ritz Carlton Buckhead in Atlanta or the Ritz Carlton in Phoenix AZ. Ritz Carlton hotels in general are a mixed bag, some are good and some are not. Definitely not what they were in the 80s and 90s, and early 2000s.
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Date of stay: July 2021
1 Helpful vote
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Cyndi M wrote a review Jul 16
Colleyville, Texas35 contributions33 helpful votes
If you are expecting the traditional Ritz level of excellence, this hotel fails miserably. The room service and I use the term service with tongue and cheek was dreadful. The food served here was decent though nothing special but the prices were exorbitant for what you received. It was lackluster across the board and in no way reflects what we have come to expect during our stays at the Ritz Carlton resorts and hotels in other areas. We were thoroughly disappointed.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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Penny wrote a review Jun 2021
1 contribution
Hotel was in a good location. The bed was very comfortable. We stayed for 3 nights. One of the days our room was never serviced. We had to call down for fresh towels. They said they would make sure our room was cleaned the next day, which it was, but that is certainly not something that should happen at a 5-star hotel. There was no turn-down service, maybe because of COVID but it does say they provide that. The Valet phone was busy every time we called down for our car. They were quick in getting our car but again, put the phone back on the hook and answer. Bathroom was outdated. Chipped paint around vanity. TV didn’t work one night. They said it was because of the wind. The bar wines by the glass were cheap wines with an expensive price tag. Overall, the property is a bit dated and in need of an update. Even as we checked out, the woman at the front desk didn’t even look up from her computer to say good morning or anything, nor a thank you for staying. That doesn’t seem like a typical Ritz. The discounted price of this hotel made it an okay place to stay but we will probably choose a different hotel in the future.
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Date of stay: June 2021Trip type: Traveled with family
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Missy B wrote a review Mar 2021
78 contributions15 helpful votes
We loved our stay at the Ritz. The location is fantastic and just outside of the heart of DC which is very helpful for traffic. The hotel itself was fantastic. Very clean and customer service was superb.
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Date of stay: March 2021Trip type: Traveled with family
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Boris E wrote a review Feb 2021
Harrisonburg, Virginia733 contributions301 helpful votes
Out of the four Ritz-Carlton hotel locations in the Northern Virginia/D.C. area, the Ritz-Carlton, Pentagon City is one of the best convenient hotels in those areas. Easy and convenient access to the metro station, and the Fashion Centre Pentagon City Mall are definitely a huge plus. During this pandemic, we decided to take a weekend getaway and glad that we were able to do so recently. At the present time, you have an option to select valet parking for approximately $51 a night or you can park across the street in Pentagon Centre for $20 a night. If you decide to choose the second option, it is extremely convenient and accessible during any season. Also, even though the Club Lounge is not available, Fyve Restaurant is open for breakfast, lunch, dinner, and in room dining is available during your stay. Before I forget, their afternoon tea is available in this restaurant from 12:00 - 03:00 pm Saturday and Sunday. It is a really great experience and highly recommend that you make reservations in advance. Another amenity that is available during these challenging times is the gym, and you must make reservations in the front desk area. In regards to room type, we booked their executive suite and felt that it was extremely comfortable and spacious. Around 600-700 sq. ft., this suite provides excellent views of the Pentagon and Arlington. If you would like to have access to a bath tub, I would highly recommend booking this suite in advance as well. Overall, the Ritz-Carlton, Pentagon City is a great option if you are looking to explore the D.C. area, and take a break from the regular routine. I hope in the "near" future the Club Level Lounge and rooms are available again for a much better stay. Highly recommend it!
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Top or Highest Floor, Corner Room, Pentagon City View, Executive Suite
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PRICE RANGE
$171 - $574 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton pentagon city hotel arlington, ritz arlington, ritz-carlton arlington, arlington ritz-carlton, ritz carlton pentagon city
FORMERLY KNOWN AS
The Ritz-Carlton Pentagon City
LOCATION
United StatesVirginiaArlington
NUMBER OF ROOMS
365
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Frequently Asked Questions about The Ritz-Carlton, Pentagon City
Which popular attractions are close to The Ritz-Carlton, Pentagon City?
Nearby attractions include The Fashion Centre at Pentagon City (0.04 miles), Pentagon Row (0.1 miles), and Pentagon Centre (0.10 miles).
What are some of the property amenities at The Ritz-Carlton, Pentagon City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, Pentagon City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Pentagon City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Pentagon City?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Pentagon City?
Conveniently located restaurants include Lebanese Taverna, Sine Irish Pub & Restaurant, and Whole Foods Market.
Are there opportunities to exercise at The Ritz-Carlton, Pentagon City?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Pentagon City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Pentagon City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Pentagon City?
Many travelers enjoy visiting Arlington National Cemetery (1.2 miles), Old Town (4.1 miles), and Alexandria's Christ Church (4.0 miles).
Does The Ritz-Carlton, Pentagon City have any great views?
Yes, guests often enjoy the city view available here.