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Hyatt Regency Crystal City at Reagan National Airport

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GreenLeadersSilver level
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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,425 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,388: English reviews
Albuquerque
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 14, 2015

I stayed here for business, had training at the hotel as well. I liked this hotel, you know it's old, but modern. The bathroom shower took me off guard, the shower is step in, no tub. There is only one glass door, no sliding door to accompany the door. But I got use to it. The room is nice, simple,... More 

Helpful?
Thank Jean C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review of HRCC! We are glad to hear you enjoyed your stay. We are looking forward to a rooms upgrade in the next few years to help make it more modern. Thank you again for your business. More 

Richmond, Virginia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 11, 2015

We got in late and left early, so we did not make extensive use of the facilities. This hotel has self-service kiosks for check-in and check-out that are very convenient, so I barely interacted with the front desk. The rooms are clean and spacious. The drinks at the bar were reasonably priced. Do note that this hotel charges $27 for... More 

Helpful?
1 Thank Andrew Y
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We appreciate your review Andrew. We hope for a future stay you have more time to take advantage of some of our amenities such as fitness center, pool, or 3 meal restaurant. We understand the valet parking can be expensive but you are correct in that the garage next door offers parking at about half the cost! More 

1 review
5 of 5 stars Reviewed June 11, 2015

Our stay was wonderful. The Hyatt Regency was very Beautiful and clean. All staff are very pleasant. My family and I will be using the Hyatt from now on when we travel. The location was very convenient if you want to visit the Capital.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank D6459AVlindaf
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. It is so nice to read that you had such a pleasant stay. I appreciate you mentioning the staff as we work hard to ensure every guest is satisfied - every time! We hope to see you again soon! More 

Arlington, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

Every time I'm in Crystal city, I stay at the Hyatt Regency. On top of the great service, clean rooms, great management, and good restaurants, the location is great as its near all the shops and bars in the area. I don't stay anywhere else!

Helpful?
Thank Richard R
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your loyalty to the Hyatt Regency Crystal City. . I am happy to hear that you enjoyed your stay and found the staff to be so kind and service oriented! Come back and visit us soon! Thank you again for your review! More 

1 review
1 of 5 stars Reviewed June 9, 2015 via mobile

Visited while on business. Plans changed last minute. Stayed one night versus three. Checked out in time, still charged $50 fee and taxes (yes, even the fee was taxed). I've traveled to DC frequently since 2006. This is the only property that has ever actually charged an early checkout fee. Choose wisely. Unfortunately, that fee costs them a repeat customer.

Helpful?
Thank Lward10
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for choosing us during your visit to the DC area. I am sorry you were not too happy with our fees. They are comparable to other upscale hotels in an urban environment such as Arlington and much cheaper than most of our neighboring hotels in DC. Again, thank you for staying with us and should your travels bring... More 

Garden City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2015

An average hyatt hotel . Hotel needs an update and cleaning in rooms. Carpet was stained and grout in bath needs a good cleaning. Next tine in crystal I will try another hotel hotel closer to metro and restaurants and check out ratings on trip advisors.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Jzmhc
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

I appreciate your feedback and I am sorry to hear that you left our hotel less than impressed. Reviews like this are important because they allow us to evaluate and continue to improve our hotel and its services. Should your travels bring you back to the Crystal City area, we hope that you give us another chance to show you... More 

Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

This Hyatt never seems to disappoint. The property is in good shape, my room was nice and the valet parking was very convenient. The only downside was the shower was open in that there was a piece of glass on one side and the other was wide ope. Pretty uncomfortable.

Helpful?
Thank Dfeiwell
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for taking the time to share your kind words about your recent stay! I am glad you found our rooms to be comfortable and parking convenient. I apologize that you did not like the style of our showers in your guestroom but we hope you enjoyed the rest of your visit here with us. Again, thanks for your... More 

Arlington, Virginia
Level Contributor
148 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed June 7, 2015

My wife and I stayed in an ambassador suite recently. My three biggest complaints: no bath, no complimentary bottled water, and no bathrobes. In addition, we had a very loud neighbor -- though after a call to the front desk security handled the issue quickly. Apparently some ambassador suites have a bathtub. When we called, the front desk associate didn't... More 

Helpful?
Thank Mike D
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

First, thank you for taking the time to write a review and providing us with feedback about your stay. Guest feedback is vital in helping us improve our services for you and future guests. We are sorry that some aspects of your stay with us did not meet your expectations. Your remarks regarding your Front Desk service has been relayed... More 

hotel
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 6, 2015

Booked the ambassador suite for one night to catch a flight out the next day. The room is great! A bedroom, a sitting room, and a balcony. The furniture is getting a little worn and could use a facelift. The bed is comfortable. The bathroom was a nice size, again, could use a facelift. The towels are getting thread bare... More 

Helpful?
Thank TheDixie
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We appreciate you sharing these details about your experience at Hyatt Regency Crystal City. Our sincerest apologies for the issues you had with the towels and furniture. Our guests' comfort is very important to us and we will continue to find ways of improving this. We would be glad to welcome you back whenever you are in the area. Thank... More 

Anaheim, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

This Hyatt hotel feels like a resort hotel. It has all the amenities and the lobby is very pretty. They have restaurant inside the hotel and that makes it very convenient. It is closed to the airport and one could take the airport shuttle to and from airport.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Nocturnal_chick
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

I am glad to hear you had such a pleasant experience at the Hyatt Regency Crystal City! We would be glad to welcome you back whenever you are in the area. Thank you for giving us a review! More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range: $107 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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