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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,657 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,611: English reviews
Fort Lee, Virginia
Reviewed January 14, 2016

I'm writing this during stay at Hyatt now. My 3 years old and I are staying at Hyatt for 5 nights accompanying my husband for work related matters around DC. We are from Singapore, currently traveling around States for half a year. And wanting to take the opportunity to see some attractions within DC. The room is cosy and comfortable....

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Helpful?
Thank Nicole C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response and we apologize for our delay in responding to you. We also apologize for all the issues you encountered while with us and understand what a frustrating experience this can be, especially during a longer stay. Our Director of Rooms, Walter, would like to personally follow up with you in order to gain more information...

Reviewed January 13, 2016 via mobile

Stayed in 1526. was very disappointed in the quality and layout of the room. Very small bathroom and closet that was awkward to use with an ill placed closet door. One light switch for entire room but it didn't provide enough light. The bed side and floor lamp shades were dented and damaged. The sheets and towels were cheap. The...

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Helpful?
Thank Jean S
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for the issues you experienced during your stay and will be looking in to the condition of that particular room to improve on what we can. We do hope you'll consider giving us another opportunity to impress in the future.

Rochester, New York
Reviewed January 12, 2016

I stayed here on business for one night. Check in was quick and easy. The room was large and bed was very comfortable. I requested a few items from housekeeping. They were sent promptly. Made-to-order omelette at breakfast buffet was quite good. There were plenty of options to choose from. Location is excellent. Shuttle came by frequently and met my...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rpkv
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay with us and look forward to welcoming you back again in the future.

Silver Spring
Reviewed January 4, 2016 via mobile

My husband and I attended a New Year's Eve Party and stayed overnight. We stayed in the "purification" room and had a very comfortable experience. The only thing we didn't have was double sinks & a refrigerator. Overall, we had an enjoyable stay.

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Helpful?
Thank Genita H
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review and we are glad to hear you enjoyed one of our Pure rooms. We do offer refrigerators upon request, and we hope to welcome you back again in the future.

Bowie, United States
Reviewed January 4, 2016

When I first drove up to the hotel I was greeted with a warm smile. I was informed that it is only valet parking for $32. I had to find a parking garage to park in I was lucky that a parking garage was adjacent to the hotel. The Employees were very pleasant. The only problem I had is that...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Rita R
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are happy to hear you found the alternative parking we can offer directly next to the hotel. We do only offer valet but it does have in and out privileges. We hope to welcome you back again in the future.

Brandywine, United States
Reviewed January 3, 2016

The location is great as far as accessing downtown DC, National airport, and shopping in Arlington, VA. There are also a lot of places near the hotel where you can shop, dine, and hang out in Crystal City.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tesfaye S
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We appreciate the five stars and are happy you enjoyed our location close to DC and in an area full of restaurants and shops. We hope to see you again in the future.

Miami, Florida
Reviewed January 2, 2016 via mobile

We stay 2 nights, the Lobby is beautiful and all the employees are awesome and very helpful... But we call for room service both days and was close, they don't have to many restaurants at walking distance so we have to order delivery. Overall the hotel is nice, the bathroom is a little small... And the best part is pet...

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Helpful?
Thank Naida N
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize for the inconvenience of not having room service available during your stay but we were offering grab and go options from our Lobbibar throughout this time. We are glad you appreciate our pet friendly option and hope to see you again!

Reviewed January 1, 2016

I stayed overnight for a NYE celebration hosted at the hotel. I reserved 4 rooms as I was joined by another couple and 7 kids. The staff was wonderful and very accommodating. Valet parking was a bit of an issue due to the number of people checking in/out. We had breakfast at Cinnabar restaurant there in the hotel. It was...

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Helpful?
Thank Jacqueline C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay with us and your New Year celebration!

Texas
Reviewed December 28, 2015

Very nice hotel. The lobby is very nice but I thought the room was a little small. All staff was courteous to us. We ate breakfast at the restaurant their at hotel. They had a lot a options and it all tasted great. We walked to some of the other restaurants that are within walking distance of the hotel. There...

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Helpful?
Thank Angela B
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review.We are glad you enjoyed your stay and the area. Our shuttle does run to the metro and airport as well. We appreciate your business and hope to see you again in the future.

Grapevine, Texas
Reviewed December 25, 2015

This hotel is extremely nice... on the outside. The lobby and bar are extremely posh. I enjoyed just walking around those areas. They also have an souvenir shop inside the hotel which I enjoyed, but the rooms weren't amazing. The beds weren't that comfortable and the rooms were just like any budget motel you would visit. Overall, I do give...

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Helpful?
Thank Lauren J
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed many aspects of your stay. We are in the process of replacing all of our mattresses so hope this will help with the comfort issue you experienced. We look forward to welcoming you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range: $111 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelsforEveryone, Hyatt Hotels Corporation, Hotels.com, Priceline and Jetsetter so you can book your Hyatt Regency Crystal City at Reagan National Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travelers.
20 questions
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South Burlington, Vermont
Millville, New Jersey
San Juan, Puerto Rico
5 months ago

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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I think our room faced the airport, but we didn't notice any noise.”
 of 5 bubbles kathleenb2013, 6 days ago | Read review
“Facing the airport / Potomac and possibly higher floors (we were on the 15th)”
 of 5 bubbles raindrops777, Oct 20, 2016 | Read review
“As for a water view”
 of 5 bubbles 342sybilh, Oct 13, 2016 | Read review
“Luxury price at a mid-range quality.”
 of 5 bubbles buffalorobe1870, Oct 12, 2016 | Read review
“Higher rooms are quieter. If like me you have breathing sensitivity (asthma, bronchitis, etc.) check out your room carefully.”
 of 5 bubbles mikesL6163YG, Oct 4, 2016 | Read review
5 of 5
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