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Hyatt Regency Crystal City

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2799 Jefferson Davis Highway, Arlington, VA 22202
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Hyatt Regency Crystal City
Hyatt Regency Crystal City
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1,197 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City
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Orlando, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

I stayed here for a conference, I cannot speak about the room rate since it was payed by the organizer, but the hotel accommodations were beyond expectations. Nice and clean room with modern design, and the proximity to the DC National airport was a plus.

Helpful?
1 Thank TheRightAngle
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the 5 star review! Being a 5 minute shuttle ride to the airport is a definite plus! More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 4, 2014

I stayed here in August for one night and had horrible service upon checking in after midnight. The lack of a public garage (it closes at midnight, which the front desk did not tell us when we called around 11:45) made us park our car in the tiny driveway the hotel has. I went inside to check-in while my BF... More 

Helpful?
Thank Nicole T
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Good afternoon Nicole. We apologize about your experience at Hyatt Regency Crystal City. We do appreciate your feedback and have looked in to this issue to ensure it does not reoccur. If you do have additional comments or concerns please feel free to reach out to our Director of Security. More 

Texas
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 29, 2014

3/4 mile to metro station, only one stop to airport. Shuttle service is reliable and convenient. Courteous staff and very clean rooms. Very impressed again with Hyatt and would stay here again without hesitation.

Helpful?
Thank TrvlLuv
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

TrvlLov, We are glad to hear you had an excellent business hotel experience! We pride ourselves in being an excellent hotel for business travelers because of our proximity to the airport, metro, and DC. Thanks again for taking to time to write such a kind review. More 

Guelph, Ontario
Level Contributor
255 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed October 26, 2014

On Oct 19, 2014 I stayed at the Hyatt Regency. I quickly checked in and I was in my room with service in minutes. The room was very well appointed and I was very impressed. The room was very large, with one comfortable bed and a large couch. The TV was excellent. The washroom was very impressive with a walk... More 

Helpful?
Thank goldenboy1947
HyattCrystalCity, Manager at Hyatt Regency Crystal City, responded to this review

Hi goldenboy1947! Thanks for taking the time to review our hotel! We are so glad that you felt like a 'king' and that your room was so impressive. If you travel plans bring you back to the Crystal City area, we hope that you would choose Hyatt again. More 

Dallas, Texas
Level Contributor
267 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed October 23, 2014

One lovely hotel! Check-in was quick (can also do online checking-even quicker). Room was clean, large king-size bed, and a walk-in shower! Always a good night sleep and it's great to have a digital radio with Iphone connector. One minor issue was to come back to the room late in the day to find my weekly pill container (monday, tuesday,... More 

Helpful?
Thank George B
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

We appreciate your kind words George! We are glad you enjoyed your room and our shuttle service. Thank you for the review. More 

Mississauga
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 22, 2014

My family and I were in town for the weekend of the Army 10-miler race (which the start line is at the Pentagon). The hotel was very modern and has a FANTASTIC fitness facility which is clean and bright and has great cable machine and state of the art treadmills etc. (my husband and I are both avid gym-a-holics so... More 

Helpful?
Thank Naomi M
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the review! We appreciate all your kind words and are so glad you enjoyed many of our facilities and amenities. We hope the race went well and look forward to welcoming you back next year or sooner! More 

Palmetto, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2014 via mobile

My wife, son, and I stayed here for a few days prior to running the Army Ten Miler. I booked the room through JetBlue Getaway and must say they did a great job selecting the hotel. Right on the edge of Crystal City it is just a short walk to the metro or dining. Of course the shuttle will take... More 

Helpful?
Thank Rich A
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

We truly appreciate the comments Rich! We are happy to hear Mr. Billy was a standout part of your stay and will be sure to pass your words along to him. More 

Dayton, Ohio
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 20, 2014

The room is nice, and the location is good. They charge for every little thing here, though. It's $10/day for wifi in your room. A candy bar is $3.00. They charge to use the business room computers. If you sit in the lobby, they expect you to buy a drink. There's no free coffee in the lobby, no free newspapers.... More 

Helpful?
1 Thank Tamara L
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the feedback Tamara. We apologize that you found many things to be too expensive. We continue to try and offer guests quality services and accommodations and unfortunately it can be rather pricey. We will continue to look in to this type of feedback to see what we can do to help reduce some unnecessary costs in the... More 

San Juan, Puerto Rico
Level Contributor
304 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed October 19, 2014

Very close to Reagan National Airport and the Metro. This hotel is modern, beautiful and with excellent maintenance. Lobby area is impressive, with long escalators and top ceilings. Their shuttle service to the airport is very effective, with frequent stops and they start early in the morning. Excellent for an early departure.

Helpful?
Thank 27Ruben27
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for the five star review. We are so glad to hear that you enjoyed our hotel and all the features of it including our atrium lobby and shuttle service. We hope to see you back again in the near future! More 

Commerce Township, Michigan
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 19, 2014

I booked this room for a few days in the DC area for myself, my wife, and my daughter. I was already in Baltimore, so my wife and daughter flew in to BWI and we took the MARC train to DC and the Metro to Arlington. Unfortunately, their flight was delayed several hours and by the time we made it... More 

Helpful?
Thank RAD6150
HyattRegencyCC, Manager at Hyatt Regency Crystal City, responded to this review

Thank you for your feedback. We appreciate your compliments to our staff and apologize that the amenities were not what you were hoping for. We are greatly looking forward to our rooms renovations this upcoming year to include new beds and will further look in to your comments regarding the other issues in order to try and improve our offerings. More 

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