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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,616 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Crystal City at Reagan National Airport
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Showing 1,572: English reviews
Atlanta, Georgia
1 review
Reviewed February 7, 2016

I came here for a four day conference. The staff was extremely nice, especially Mr. Billy the airport shuttle driver at 4am. It is a very lovely hotel. My room happened to be a disabled room and the bathroom floor filled with water after every bath. My conference was in the B floor of the hotel where there was almost... More 

Helpful?
Thank Tamesha C
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We appreciate your feedback and are glad you enjoyed Mr. Billy and his kind service. We hope to welcome you back in the future. More 

Brisbane, Australia
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 7, 2016

Enroute to Boston from Cincinnati and the connecting flight to Boston from Washington was cancelled because of bad weather at the destination. Was directed to the Hyatt Regency which is about 10 minutes from Washington National airport. Check in was efficient which was helpful. Room was well-appointed and the bed comfortable although had to get up at 3:30am so not... More 

Helpful?
Thank Knurt
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We are glad you enjoyed your room and apologize for the delay in delivering the guest service book to you. We hope to welcome you back in the future under better weather circumstances! More 

East Coast
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 2, 2016

The good - location was perfect for an event we were attending. Easy access from the highway. The Sunday brunch was outstanding. Best breakfast I've ever had in a hotel restaurant. The not-so-good - the room was clean, but really shabby. Torn lampshades, paint and plaster chipping from the bathroom ceiling, spots on the rug and the sofa - none... More 

Helpful?
Thank eastcoastbb
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are happy to hear you enjoyed the restaurant and easy access to the area and airport. We apologize for the issues you experienced with your room and will look in to these concerns to see where we can improve. We are looking forward to our room renovations in the upcoming year and appreciate your... More 

Fayetteville, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 1, 2016

Unfortunately, due to my job I have no choice but to stay in this hotel when traveling for business. This Hyatt gets a great deal of traffic and it shows. Changed room bc matteress or visibly sunken. The lobby is fab. Front desk was helpful but it's definately time for an update with the rooms. SUNKEN MATTRESSES IN A HOTEL... More 

Helpful?
Thank VALERIE355
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We completely agree with you that our mattresses are beginning to show their age and this is why we are in the process of replacing all our mattresses this year! We appreciate your response and look forward to hearing from you in the future when our new mattresses are in place. More 

Seattle
Level Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 30, 2016

I booked this hotel for a trade show in January and by pure bad luck the record snow storm hit right at my arrival. For 4 days two of my team and I were in this property and exhibition hall while the entire city shut down and got hammered with snow. From our arrival to departure, we would never have... More 

Helpful?
Thank ProMetalSales
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

We thank you for your review and your staying with us during the blizzard! We are happy to hear that you felt no drop in quality or service throughout the storm as our ultimate goal is to provide a wonderful stay to all guests, despite the circumstances. We greatly appreciate this feedback and hope to welcome you back in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range: $96 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travelers.
20 questions
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South Burlington, Vermont
Millville, New Jersey
San Juan, Puerto Rico
4 months ago

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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Facing the airport / Potomac and possibly higher floors (we were on the 15th)”
 of 5 bubbles raindrops777, Oct 20, 2016 | Read review
“As for a water view”
 of 5 bubbles 342sybilh, Oct 13, 2016 | Read review
“Luxury price at a mid-range quality.”
 of 5 bubbles buffalorobe1870, Oct 12, 2016 | Read review
“Higher rooms are quieter. If like me you have breathing sensitivity (asthma, bronchitis, etc.) check out your room carefully.”
 of 5 bubbles mikesL6163YG, Oct 4, 2016 | Read review
“I think the 30 on each floor such as 930, 830 has the balcony facing the potomac.”
 of 5 bubbles AVLME, Sep 20, 2016 | Read review
5 of 5
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