Hyatt Regency Crystal City at Reagan National Airport
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$273
Free cancellation until 03/31/23
$273
Free cancellation until 04/01/23
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$297
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About
#13 of 47 hotels in Arlington
Location
4.3
Cleanliness
4.4
Service
4.2
Value
3.9
Travelers' Choice
GreenLeaders Silver level
In the heart of National Landing it's all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Pentagon City, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and bluetooth stereos with charging stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Spanish, German
Location
67Somewhat walkable
Grade: 67 out of 100
130Restaurantswithin 0.75 miles
26Attractionswithin 0.75 miles
Contact
2799 Richmond Hwy, Arlington, VA 22202-4002
Getting there
Ronald Reagan Washington National AirportWashington DC Metro11 min
Crystal CityWashington DC Metro13 min
Rental CarsSee rental cars from $32/day
3100Reviews33Q+A100Room tips
Reviews
Traveler rating
- 1,391
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- 201
- 139
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The hotel is fine, even nice. I liked the "pour" in the lobbibar. The hotel is not very close to the Crystal City WMATA stop, almost a mile, so being a transit person and staying at this hotel takes some wangling. What I ended up doing was using the hotel's airport shuttle, which leaves every 20 minutes, to get to the DCA blue/yellow stop. A tip for the driver is reasonable. (You could probably sneak onto the Hilton's bus too - it's not far from the Hyatt - but I don't counsel it as it's a bit mean.) I didn't get daily service for my room, which annoys me. It may be that I needed to ask for it - I assumed that in these long-past-covid days we no longer needed to. It's also possible that my room's DND hanger (I slept in, then didn't notice it till I returned from breakfast at the McDonalds across the street around 10:30) caused the issue. I dunno. The internet seems good, and the room was in good order. Many good eateries are close-ish: Ruth's Chris, Chipotle, BWW, etc. I actually flew into / out of IAD. Using the shuttle to get to IAD via DCA and the blue & silver lines took me about 75 minutes on a weekend morning. I'm guessing 90 minutes at the outside (WMATA trains are few ad far between) but YMMV.…
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Date of stay: March 2023Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The employees at this amazing hotel are fabulous. The rooms are spotless and the beds are so comfortable. The airport shuttle and proximity to important places is helpful! The food was very tasty and appealing. A+++++++
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded Nov 14, 2022
Greetings Katherinemaryc, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. -Ebony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To start the facility puts a hold on your account for the price of the entire stay and in addition charges for the stay. Second you have to pay extra for everything including to just have a microwave in your room which should be standard for the price. Also I prepaid what was supposed to be 35 dollars a day for parking and then was charged 40. Overall not very satisfied.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 2 days ago
Greetings buddhanurse225, Thank you for staying with us! We appreciate your feedback and wanted to apologize for your experiences with the issues you listed. This is not consistent with our standards. We strive to make each stay as pleasant and comfortable as possible. If you would like to discuss this further please send us a detailed email to propertyreveiws@hyatt.com and we'll be glad to assist you further. We understand your frustration and concerns and welcome the opportunity to prove ourselves again as your trusted hotel. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was traveling for a conference & The Hyatt served as our host hotel. The Hyatt had wonderful ground transportation to/from DCA. The hotel amenities are great & the customer service is phenomenal. We also enjoyed a networking dinner on The Rooftop where the food was fabulous. I’m planning another trip to the DC area in July & plan to return to the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 4 days ago
Greetings Ferylyork, It's great to hear that you had a wonderful experience staying at The Hyatt during your conference trip! Their excellent ground transportation service and hotel amenities certainly seem to have left a positive impression on you. It's also fantastic that you were able to enjoy a delicious meal at The Rooftop and had the opportunity to network with others. I'm sure the Hyatt will be delighted to have you as a returning guest in July, and I hope you have another enjoyable stay! -Ebony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the Hyatt were very helpful in getting me checked in even though they were very busy at that time. The cleaning crew for the rooms provided excellent service and made sure the rooms were ready to go when we arrived.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 5 days ago
Greetings cgeisler2023, Thank you for staying with us and sharing your valuable feedback. We strive to make each stay as pleasant and comfortable as possible. We're happy to hear that our front desk was so accommodating to you and that our housekeeping met your cleanliness expectations. We hope your business meeting was successful too. It was a pleasure hosting your visit, and we look forward to your return! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hyatt is exceptional. From the time you walk into the door until the day you leave, you will completely satisfied that you are in the best place that you can be. The front desk staff, the servers in the dining areas, the bar tenders and especially the cleaning staff are better than the best. I would stay here again without any hesitation.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 1 week ago
Good Morning Jackasturgill, Thank you for leaving a hotel review about your past stay with us at the Hyatt Regency Crystal City at Reagan National Airport. It was great to see you enjoyed your time with us and that the staff was on point. We appreciate you choosing to stay with us and hope to welcome you back again in the near future. I hope you have a great day! Cheers, Jon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The suites are extremely small and not worth the extra money what so ever. Room was in very poor condition: lights that would flicker all weekend, bathroom door that wouldn’t close all the way, toilets that barely flushed. Hotel texted less than 48 hours out about changes to their room policies as well after we were committed to the trip. Just a really poor experience overall from a hotel that did not care at all about us having a good stay. Definitely better options in Arlington and surrounding areas.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 1 week ago
Good Day rockthered37, Thank you for taking the time to review your past stay at the Hyatt Regency Crystal City at Reagan National Airport. We are sorry to hear your stay did not meet your expectations due to the room you were given. All comments are sent to hotel management so they are aware of your experience. We would like to gather further details and address your concerns. If you would like assistance with this please send a detailed email including first and last name and the dates of stay to propertyreviews@hyatt.com. I hope you have a great day! Cheers, Jon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have always had a positive experience at his Hyatt. This last stay was accentuated by the great customer service I received when I inadvertently left three chargers in the room when I checked out. I called them immediately after I realized I had left them (I was already home), was connected to security who checked with housekeeping and was able to arrange collection. Everyone was extremely helpful from Housekeeping, security and the front desk to get this matter resolved. Thank you, we really appreciate your professionalism!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 1 week ago
Hello Robert S, Thank you for your review. We're thankful to have you as a frequent guest, and we're happy to hear that you consistently have a good experience. We're glad that we were able to locate your chargers and get them back to you easily and efficiently. We appreciate your kind words and we hope to see you again soon! -Toya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice hotel for conference use, and other business related activities. They cover all the bases from quality food choices, to great meeting spaces, and afterward lounge experience. Many restaurants within walking distance.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 1 week ago
Hello Mikew12171962, Thank you for your review. We're so happy to hear that you were pleased with your conference experience. It is very important that we are able to meet all of the needs of both our business and leisure travelers, and it's great to hear that you were well taken care of. We look forward to welcoming you back in the future! -Toya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall this was an excellent stay. Staff were extremely helpful on three occasions: 1- Letting me know there was no internal passage from the hotel to the garage where I parked. 2- Getting me the keys to my room when the app didn't allow me to check-in 3- Checking a suitcase after check-out As said before, the app said check-in would be at 4:00 and that I would be notified when the room was ready, but by 5:00, there weren't any updates on the app. The front desk staff member was able to give me the keys immediately, so something on Hyatt's side wasn't working right.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hyatt Hotels and Resorts, Owner at Hyatt Regency Crystal City at Reagan National Airport
Responded 1 week ago
Good Day LeonhardRat, Thank you for leaving a review about your past experience at the Hyatt Regency Crystal City at Reagan National Airport. I am glad to see the staff was helpful however I do apologize about any issues with the app. All comments are communicated to hotel management for review and to help better our product. We do appreciate you choosing to stay with us and for the nice comments and review, We hope you allow us to welcome you back again soon. I hope you have a great day! Cheers Jon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$203 - $352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency crystal city hotel arlington, hyatt regency arlington, hyatt arlington
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
686
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Claim Your ListingHYATT REGENCY CRYSTAL CITY AT REAGAN NATIONAL AIRPORT - Updated 2023 Prices & Hotel Reviews (Arlington, VA)
Frequently Asked Questions about Hyatt Regency Crystal City at Reagan National Airport
Which popular attractions are close to Hyatt Regency Crystal City at Reagan National Airport?
Nearby attractions include Arlington House - The Robert E. Lee Memorial (0.5 miles), Synetic Theater (0.6 miles), and Smithsonian Museum Store (0.7 miles).
What are some of the property amenities at Hyatt Regency Crystal City at Reagan National Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Crystal City at Reagan National Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Crystal City at Reagan National Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Crystal City at Reagan National Airport?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Crystal City at Reagan National Airport?
Conveniently located restaurants include Ted's Montana Grill, Legal Sea Foods, and Crystal City Sports Pub.
Are there opportunities to exercise at Hyatt Regency Crystal City at Reagan National Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Crystal City at Reagan National Airport have an airport shuttle?
Yes, Hyatt Regency Crystal City at Reagan National Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Crystal City at Reagan National Airport have airport transportation?
Yes, Hyatt Regency Crystal City at Reagan National Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Crystal City at Reagan National Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Crystal City at Reagan National Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.