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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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482 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Saint Louis, Missouri
Reviewed August 19, 2014

We stayed 4 days at this hotel and were very pleased overall with the experience. The room was clean and quiet (except for one night when we had someone above us who had small children), it was close to everything, the shuttle was terrific and the staff extremely friendly and helpful! We will definitely stay here when we return!

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1Thank swbgal
Garden City, Missouri
Reviewed August 13, 2014

This is not the luxurious hotel that they make it out to be it is just an ordinary every day hotel that is trying to be fancy their restaurant is way over priced for the quality and atmosphere but the view is awesome. The only way I would recommend this hotel is if you do as we did and use...

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Helpful?
Thank scott k
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for choosing the Holiday Inn National Airport. Your feedback is important is to us and I am disappointed that your experience did not meet the high standards we are known for. I will like to apologize for the issues you encountered . Please contact me directly the next time you are planning to be in the area so...

DC
Reviewed August 12, 2014 via mobile

I stayed at this hotel for 3 nights and 4 days while covering stories in downtown DC. The hotel staff was extremely helpful and very kind. They were quick to help with and concern. The shuttle to and from the Metro was extremely helpful as well as the shuttle to/from the airport. They ran constantly and there was no waiting...

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Thank MommmaJ
Orlando, Florida
Reviewed August 10, 2014

This hotel was a disappointment. We arrived at the hotel and it took a half an hour to park. This was because the front desk clerk did not tell us that all hotel parking levels were full and that we had to park on the Metro level. Tired from our flight we tried to open our room door and the...

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1Thank Anita H
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for sharing your experience with us. We are disappointed to learn that your stay was not as you had hoped and I do apologize for all the stated inconveniences you encountered. Your comments will be shared with the our management team so that we may better serve you next time. We hope that one day you will return...

Staunton, Virginia
Reviewed July 29, 2014

This hotel is not new or deluxe, but it's comfortable and convenient. You can't ask for a more helpful and friendly staff. The van will ferry you not only to the airport, but also to nearby restaurants and the Metro stop. The parking is convenient and a good value for long term. You get two weeks parking for a one...

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2Thank professoressadarte
Reviewed July 28, 2014

When we arrived at our room we found a toothpaste glob in the sink, a used soap bar and hair in the tub. At the end of one bed was a beer bottle cap and the tv remote was under the bed skirt of the other bed. These made us sincerely question the cleanliness of the room, but since we...

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Helpful?
Thank BowlerHatGal
HINationalAirport, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear BowlerHatGal: Thank you for taking the time to leave your feedback on your recent stay at our property. We are sorry to hear about the housekeeping issues you encountered in your guestroom. We hold all our staff to a high level of service, and are disappointed to hear you felt we did not live up to that expectation. I...

Athens, Greece
Reviewed July 24, 2014

I stayed at the Holiday Inn National Airport for 3 nights recently on a long weekend. Shuttle pick up from the airport was excellent. I called them from the terminal and 10 mins later they were there. The hotel is located in Crystal city which is a corporate and residental area in Arlington VA just across the river from downtown...

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Thank alex f
Virginia Beach, Virginia
Reviewed July 24, 2014

We came to Arlington for the weekend from Virginia Beach for a nice weekend getaway. We booked thru Priceline Express and got a great rate, but it did not let us choose our bed (said we could when we got there). When we got there we were surprised and Priceline had put us in a double when we needed a...

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1Thank Kim P
Fairburn, Georgia
Reviewed July 23, 2014

We were on our honeymoon in DC and we picked this hotel because it ad said this hotel was close to the National Mall. The hotel is about a 30 - 45 minutes ride by train. I will not stay at this hotel again because of the following reasons... 1. The hotel shuttle took an hour to pick us up...

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1Thank roncee12
HINationalAirport, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Roncee12: Thank you for taking the time to leave your feedback on your recent stay at our property. It is through reviews like yours we can identify the best ways to improve our guest experience. While we are glad you enjoyed our hotel’s on-site breakfast, we regret hear you were displeased with other aspects of the hotel. I will...

Orlando, Florida
Reviewed July 23, 2014

A great location for DC! Plus it is very close to the airport. We loved the shuttle service. My only issue was when the shuttle drove us to the airport on our last day. The driver was very rude and demanded we tip him. When we refused he slammed the van door and drove off.

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Helpful?
Thank Rhonda F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Location: United States > Virginia > Arlington
Price Range: $86 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i would think an upper floor would be nice”
 of 5 bubbles dag804, 2 weeks ago | Read review
“any top floor”
 of 5 bubbles billwither, 3 weeks ago | Read review
“as far away from the elevator as possible”
 of 5 bubbles Dan_Switzerlan, 3 weeks ago | Read review
“higher floor”
 of 5 bubbles WendyH819, 4 weeks ago | Read review
“Midway between elevators and vending machines at end of floor.”
 of 5 bubbles 731jackiet, 4 weeks ago | Read review
5 of 5
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