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Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport \/ Crystal City
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457 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Baltimore, MD
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 1, 2014

Our family stayed here for one night prior to an outgoing flight from DCA, ad we parked our car here as part of a park and fly package from a third party website. We arrived at the hotel at 11:00 PM and the front desk clerk, Yannik, went above and beyond his call of duty. He was concerned that the... More 

Helpful?
2 Thank hkrsk
Schererville, Indiana
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 26, 2014

This hotel worked well as to its proximity to DC. The front desk staff was not extremely helpful and the girl we dealt with was a mumbler and irritated that she had to repeat herself. Housekeeping was great and very friendly. There is no free breakfast. There is a $16 per day parking fee although the parking structure is attached... More 

Helpful?
Thank Deena K
IHGCare, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Deena K, Thank you for writing a candid review on your recent stay. It is great to know you found the rooms clean and that our location was suitable for your needs. Your feedback regarding our front desk and housekeeping staff is very much appreciated. Please know that your feedback is very important to us and we welcome any... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 26, 2014 via mobile

Would not stay there again. We were told at check-in they had queen beds. They gave us full. Told us at check-out they do not have queen beds. Charged $16.00 per day for parking. No free breakfast! Went to Comfort Inn next 2 nights.

Helpful?
Thank John S
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for your recent review. I would like to take this opportunity to offer my sincere apologies for the issues you had during your stay and the inconvenience to you. I appreciate your feedback as it is the best means we have of improving our service. Our hotel has only full beds and I do apologize again for the... More 

Chesterfield, Virginia, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 26, 2014

Overall a very nice hotel, the staff is wonderful. We have stayed at this hotel in the past and on last visit we stayed one night. We had made other hotel plans in the DC area at a more " upscale" hotel. We really missed the service at Holiday Inn when we changed hotels. If you want great service and... More 

Helpful?
Thank Lloyd B
Ghent
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 24, 2014

If you've been to a Holiday Inn, you naturally know what this place is like. If you've been to any other chain hotel, it won't be very different. The location is a mixed blessing, it's a bit of a walk (25 minutes) away from Crystal City where I had business meetings and it's kind of enclosed by an on/off ramp... More 

Helpful?
Thank PurplishCat
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for sharing your experiences at our hotel. We are committed to providing our guests with a comfortable stay to ensure their visit is the best it can be. Your feedback about the lack of service and the whole breakfast experience will be forwarded to our management team as we are always looking for suggestions on how we can... More 

Saint Louis, Missouri
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 19, 2014

We stayed 4 days at this hotel and were very pleased overall with the experience. The room was clean and quiet (except for one night when we had someone above us who had small children), it was close to everything, the shuttle was terrific and the staff extremely friendly and helpful! We will definitely stay here when we return!

Helpful?
1 Thank swbgal
Garden City, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 13, 2014

This is not the luxurious hotel that they make it out to be it is just an ordinary every day hotel that is trying to be fancy their restaurant is way over priced for the quality and atmosphere but the view is awesome. The only way I would recommend this hotel is if you do as we did and use... More 

Helpful?
Thank scott k
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for choosing the Holiday Inn National Airport. Your feedback is important is to us and I am disappointed that your experience did not meet the high standards we are known for. I will like to apologize for the issues you encountered . Please contact me directly the next time you are planning to be in the area so... More 

DC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2014 via mobile

I stayed at this hotel for 3 nights and 4 days while covering stories in downtown DC. The hotel staff was extremely helpful and very kind. They were quick to help with and concern. The shuttle to and from the Metro was extremely helpful as well as the shuttle to/from the airport. They ran constantly and there was no waiting... More 

Helpful?
Thank MommmaJ
Orlando, Florida
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed August 10, 2014

This hotel was a disappointment. We arrived at the hotel and it took a half an hour to park. This was because the front desk clerk did not tell us that all hotel parking levels were full and that we had to park on the Metro level. Tired from our flight we tried to open our room door and the... More 

Helpful?
1 Thank Anita H
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for sharing your experience with us. We are disappointed to learn that your stay was not as you had hoped and I do apologize for all the stated inconveniences you encountered. Your comments will be shared with the our management team so that we may better serve you next time. We hope that one day you will return... More 

Staunton, Virginia
Level Contributor
176 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed July 29, 2014

This hotel is not new or deluxe, but it's comfortable and convenient. You can't ask for a more helpful and friendly staff. The van will ferry you not only to the airport, but also to nearby restaurants and the Metro stop. The parking is convenient and a good value for long term. You get two weeks parking for a one... More 

Helpful?
2 Thank professoressadarte
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Location: United States > Virginia > Arlington
Price Range: $88 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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