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Crowne Plaza Washington National Airport

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467 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a great stay at this hotel, it is conveniently located near Reagan airport, and not a far drive to D.C. to see the sites, we took the metro and took Uber to the National Mall many days, would definitely stay here again.

Helpful?
Thank Nightstalker50
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

We are glad that you enjoy our property and your time around our Nation's Capital. We look forward to host you soon. Cordially Dalva H. More 

Montreal, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The sign of a successful outfit ...is staff retention. Create a family within your staff from housekeeping to desk clerk and transport or Kiosk operators and Starbucks coffee bar I felt like this is what makes Crowne PlazA.in Arlington special The staff members Here to name a few Sapkota (all around everything) Yodi(at breakfast),Madilin,(front desk clerk) and Arli(transport ) ....

Helpful?
Thank R1280HLroberts
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thank you for your kind words. It was lovely having you back. I'll post your compliments toward our team members on our wall of fame. Appreciated! cordially , Dalva H. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel and room was clean and really nice. However on the morning I was due to get the shuttle to the airport at 4:40am, I arrived downstairs at 4:40 sharp and were told the driver already left. The attendant tried to justify that he leaves promptly at 4:40 but he clearly left early unless both my watch and phone... More 

Helpful?
Thank Blayne G
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review

Blayne, Thank you for taking the time to express your feedback about your departure experience. I apologize that we did not meet your expectations and hope you will give us another opportunity. Your feedback helps us generate new training opportunities, and we will be reviewing this occurrence with our staff. Cordially, Dalva H. - Assistant General Manager More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I have lived in the area for about five years and needed a place to stay before departing for a career change overseas. The hotel has all the amenities you need, clean and cozy. A five/ten minute walk to the metro, VRE, and multiple bus lines, and multiple restaurants and supermarkets near by within walking distance make this a very... More 

Helpful?
Thank stavrosvasiliadis
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Stavros, thank you for your time and feedback. It was our pleasure to host you. All the best overseas! Cordially, Dalva H. More 

Sudbury, Canada
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

They do a lot of the extra little things that most don't. Sleep kit with lotions and sprays to help you sleep and if you forget simple toiletries they have them. Lots of restaurants within walking distance as well.

Helpful?
Thank Michael R
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Thanks Michael for your feedback. I'm glad that you enjoyed our room amenities and our Temple Spa Sleeping Kit. We hope we see you soon. Cordially Dalva H. More 

Belgrade, Serbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been in Crystal City in May 2016 as I had a business to attend, therefore spent 7 nights at this hotel. As far as location is concerned I liked it very much as there is one shopping center right across the street which is very convenient for dining and other shopping purposes. Accommodation is more than reasonable, nice big... More 

Helpful?
Thank 414suzi
CPNationalAirport, Front Desk Supervisor at Crowne Plaza Washington National Airport, responded to this review

Thank you for choosing our hotel Suzi, and taking the time to review your stay with us! We are so happy you were pleased with the location, room accommodations, Wi-Fi connection, and friendliness of our staff. We look forward to welcoming you back to our hotel in the future. Sincerely,Michaela M More 

Washington DC, District of Columbia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a pretty nice hotel. Clean. Nice rooms. Very close to Crystal City metro stop which is yellow line, and only one stop away from the National Airport. If you are in the area for a conference or business it is fine. But I wouldn't necessarily recommend it for sight-seeing in DC proper. The Crystal City stop is 4-5... More 

Helpful?
Thank Gaby_L00
CPNationalAirport, Front Desk Supervisor at Crowne Plaza Washington National Airport, responded to this review

Hello Gaby, Thank you for choosing our hotel and taking the time to leave us a review! We are glad to hear that you enjoyed your room with us. We hope to see you back again for your next business trip or leisure travel. Sincerely, Michaela M More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Extremely helpful and effective front office staff. Nancy was great helping me sort out my paperwork. Staff at the restaurant were also very friendly, welcoming, and professional. The room was clean, quite, and comfortable. Very close to the Crystal City subway station.

Helpful?
Thank David D
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Hello David, Thank you so much for taking the time to share your hotel experience with us. Our hotel aims to provide a memorable experience, and we are thrilled our staff was a big part in exceeding your expectations. We have placed your compliments toward Nancy on our wall of fame. We hope to see you back again soon. Cordially... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

This hotel is nice and the staff was very friendly. The only complain I have is the amount of the breakfast. The breakfast is a buffet, but very little choice for the amount you pay for. Overall this hotel isn't a bad place to stay at.

Helpful?
Thank Joel N
CPNationalAirport, Front Desk Supervisor at Crowne Plaza Washington National Airport, responded to this review

Thank you for choosing our hotel for your stay and taking the time to write us a review. I am very glad to hear you had a wonderful experience with our staff. We look forward to seeing you again in the future and would love to suggest some menu items for breakfast off of our a la carte menu that... More 

Sarasota, Florida, United States
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

We were stuck having to stay overnight when our connecting flight was cancelled. We came to this hotel about two am and they were gracious. It is near Regan. They serve breakfast on the mezzanine. Access to the floors with guest rooms is controlled by having to swipe your key card in the elevator. The rooms are nice. They provide... More 

Helpful?
Thank George M
CPNationalAirport, Manager at Crowne Plaza Washington National Airport, responded to this review

Hello George, We are very pleased you decided to stay with us after your flight cancellation. We are glad you made it to our hotel with our complimentary airport shuttle, felt safe with our key card floor access controls, and enjoyed your room! We would love to see you back again next time you our staying in the area. Cordially,... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers, and a 43" flat-panel television. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 

Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Dr, Arlington, VA 22202-3231
Location: United States > Virginia > Arlington
Price Range: $120 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington
Hotel Style:
#4 Green Hotel in Arlington
#25 Business Hotel in Arlington
#31 Family Hotel in Arlington
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