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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,557 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
Sherman, Illinois
Reviewed yesterday NEW

Very spacious two room suite. Very clean an comfortable. Nice bar and restaurant area however service at the bar can be a bit slow. Visited during the "day without immigrants" event. No impact that I could tell. I'll definately use this facility next time I'm in DC.

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Helpful?
Thank Lee W
Wilkes-Barre, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

We stayed here over Inauguration weekend. We had no trouble with parking. The room was fine as far as space- which is why we love this brand. Love having the extra room. Drinks and apps the first night- cheese and crackers with some dip. Salsa and chips, and some candy. Ok selection for free. Breakfast was as expected, although the...

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Helpful?
1Thank dzdan68
About Hotel's Favorite Review
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for staying with us. The suite is much more spacious than a standard room found elsewhere and I am glad you enjoyed it. It looks like you took advantage of all the amenities that add value for our guests. My apologies you felt the biscuits were dried out at breakfast. We are fortunate to be located only 4...

tampa, United States
Reviewed 2 days ago NEW

I stayed in the hotel during a recent vacation with my family (two kids and two adults) the staff was very friendly and location was perfect. We had the shuttle take us and pick us up from the Metro. We also utilized the airport shuttle. The hotel was well maintained as well as our room. Will absolutely stay here next...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J3227BRclaudiar
Hot Springs Village, Arkansas
Reviewed 3 days ago NEW

Great location with free shuttle to National. Best omelet that I have ever eaten. Staff are extremely professional from front desk, maintenance, house keeping, restaurant, to shuttle driver. Will definitely stay here again! Had a great view of Washington Monument.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Tamhra H
Virginia Beach, Virginia, United States
Reviewed 4 days ago NEW

The breakfast is amazing and plentiful, and most of the staff are very friendly and helpful. The rooms are spacious but a little tired, and the tv wasn't working in the first room we got. Although the option to choose your room online is offered, there is no guarantee that you'll be given that room, so double check if you're...

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Helpful?
Thank B-FCory
Virginia Beach, Virginia
Reviewed 6 days ago NEW

This is a great hotel great location staff and the hotel is very friendly helpful and kind. The rooms are clean spacious make this day feel like you're at home really enjoyed the breakfast they seem to have a big variety of choices the evening reception is just a plus

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank C9876KBdenisem
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. It is nice to read that you enjoyed your stay and found the team to be friendly. The housekeeping team will be proud to read that you commented on the cleanliness of the rooms. I am glad you found value and took advantage of the complimentary breakfast and evening reception. Thank you again for...

Indianapolis, Indiana
Reviewed 1 week ago

The hotel provides airport shuttles every 30 minutes to Reagan National. They also do shuttles to the pentagon city metro station every 30 minutes. Upon request they can even take you to the Pentagon. The room was comfortable as expected. The only downside was that the hot tub was out of order. I was really looking forward to relaxing in...

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Helpful?
Thank coachjackiemc
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for leaving a review. The shuttles sure make it convenient for our guests. I am glad you took advantage of this amenity. It is nice to read that you enjoyed your suite. My apologies the hot tub is out of order. Unfortunately, the fix is an involved one and not one that can easily be done. I do...

Fredericksburg, Virginia
Reviewed 1 week ago

The shuttle only runs on the half hour, long time to wait in the cold at DCA. The staff was great, the evening drinks were good, but snacks were nothing special. We were "upgraded" to a VIP suite overlooking the loading dock and back alley. When trucks back up the beep, we came to know that sound. The room was...

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Helpful?
Thank sltex38
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. I am sorry the wait at the airport was longer than you would have liked. During peak travel times (6am - 10am and 4:30pm - 10pm), the shuttle does travel to Reagan Airport every 15 minutes to Reagan. Without having reservation information, I can not see what type of suite you were upgraded too....

Washington DC, District of Columbia
Reviewed 1 week ago

Hotel was near my training. The shuttle was a huge bonus. Staff were nice and helpful. Would stay here again if I came back for training in Crystal City. Didn't eat the food at the nightly reception. To many carbs but know that it is Embassy Suites standard. Also, would like to see the wine at the reception upgrade but...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MarieAmman
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. Many hotels offers shuttle to only the Metro and/or airport. We are one of the few in this area to also offer a shuttle to anywhere within Crystal City. It is nice to read that you found this amenity helpful. Your comment on the kindness and helpfulness of the team is appreciated. Your suggestions...

Crystal City, United States
Reviewed 2 weeks ago

The accommodations and Staff at this Hotel are always amazing and will go above and beyond to make your stay outstanding. I would highly recommend this Hotel to anyone travel to the Washington DC area for business or pleasure.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank J7441PXthomasw
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. Your comment on the staff is very much appreciated and I know the team will be so proud; as am I. Thank you again for your review and for your recommendation. We hope to welcome you back soon! As always, I invite anyone reading my responses to contact me anytime. Yours in Hospitality -...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range: $153 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travelers.
25 questions
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the hallways are open to the courtyard below, so don't choose too high if you have a fear of heights.”
 of 5 bubbles B-FCory, 4 days ago | Read review
“View east or toward DC is best.”
 of 5 bubbles sltex38, 1 week ago | Read review
“If traffic noise bothers you, take room on west side. East side faces US 1.”
 of 5 bubbles kevink650, Jan 16, 2017 | Read review
“I would not bother with a monument view room as the Washington monument is so far away it is not much of a view.”
 of 5 bubbles RobinCarr, Jan 8, 2017 | Read review
“Ask for a newly done room with TVs that work.”
 of 5 bubbles DouglasB834, Dec 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question