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DoubleTree by Hilton - Washington DC - Crystal City

3,004 reviews
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Traveler (498)
Room & Suite (256)
Dining (26)
Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travelers talk about
“double tree”(177 reviews)
“north tower”(128 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Offers from DoubleTree by Hilton - Washington DC - Crystal City
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,004)Write a Review
There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Show reviews that mention
All reviewsdouble treenorth towerrevolving restaurantskydome restaurantcrystal citywarm cookieslobby barpentagon city metrowhole foodsself parkingbreakfast buffetwashington dcfree shuttleshopping mallshuttle servicereagan airportfitness center
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911 - 915 of 2,903 reviews
Reviewed March 17, 2016

This is a clean convenient hotel for my purposes, booked a king suite for an internment at Arlington. Day 1 TV issues; called front desk and told there should be a channel directory in my room, nope. Directories were discontinued several years ago. After engineer...More

Thank WestwardHappy
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded March 18, 2016

Thank you for writing such a detailed review. I am truly sorry that you had such a poor experience. While challenges arise from time to time, it is so rare for one guest to have so many occur during one stay. I hope you read...More

Reviewed March 15, 2016 via mobile

Great location to DCA & Pentagon City Mall...just across freeway from the Pentagon...easy access to DC. Shuttle service to DCA & metro is very convenient....employees who helped make my stay pleasant are Isabel Gonzalez, Brittany Gardner, Lupe Flores, among many, many more!More

Thank Kenneth B
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded March 18, 2016

Thank you for writing your review. I am glad you found our location to be convenient for your needs. We are fortunate to be close to so many popular destinations, the airport, Metro, and easily accessible from many highways. I appreciate you mentioning Isabel, Brittany,...More

Reviewed March 15, 2016

Very nice accommodations. Staff very helpful. Restaurants reasonably priced and food/service very good. Great view of the Pentagon from the top floor restaurant - no bad views, it rotates! Great fitness facilities and pool.More

Thank Lee W
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded March 18, 2016

Thank you for your review. It is nice to read that you found the staff helpful and enjoyed dining in one of our outlets. The Skydome is truly unique to this area due to the revolving floor and stunning views. I am glad you went...More

Reviewed March 12, 2016

I found this hotel through this very website. I saw all the fantastic reviews and GORGEOUS pictures. I thought this would be perfect for my get away. I was wrong. To begin, I paid 29.00 to park in the garage, the price is not the...More

1  Thank Brittany H
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded March 15, 2016

Thank you for writing such a detailed review. I can completely understand your frustration of not having your key work in the garage. I do not want to make excuses as I am unsure why this was a challenge. It is rare for this to...More

Reviewed March 11, 2016

Went to the hotel for a conference (not my choice) and did not have any expectations. The AC did not work and was not fixed despite repeat requests. Since it was unseasonably warm (82F!), this was uncomfortable. The working lamp didn't work and Internet was...More

Review collected in partnership with DoubleTree by Hilton
Thank Alex C
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded March 15, 2016

Thank you for posting a review. I am so sorry that your experience was so different than the large majority of other attendees from your group. It is disappointing to read that we failed to cool your room to a comfortable temperature or offer you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$108 - $348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Arlington
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$108 - $348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Arlington
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (498)
Room & Suite (256)
Dining (26)
Pool & Beach (2)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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BobandCathy
September 3, 2017|
AnswerShow all 2 answers
Response from Ben1955 | Reviewed this property |
I am sorry I don't know the definitive answer but I am sure you will be able to Email the double trees and I am sure they will help you Thanks for taking time to ask though and I'm sure you will enjoy your stay Ben
0
Votes
BobandCathy
September 3, 2017|
AnswerShow all 4 answers
Response from doc_que | Reviewed this property |
Best way is to use UBER
0
Votes
johnnassau
July 23, 2017|
AnswerShow all 5 answers
Response from Anne M | Reviewed this property |
No complimentary breakfast unfortunately x
0
Votes
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12345613
Room Tips
"North tower facing north or east has views of the Mall. All others have no view of DC."
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"the pentagon tower has a great view of DC. suites have no view"
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"Ask for room with city views. It's a little bit more, but not too much."
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"Go for the rooms with the view of DC"
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