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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,528 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,444: English reviews
Raleigh, United States
1 review
Reviewed October 13, 2015

Good value for the price I paid. Good access to the Pentagon City metro station and a quick metro ride into DC. Easy to get to hotel from the Interstate. Can't beat the warm chocolate chip cookies upon arrival!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank April M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is nice to read that you found value in staying with us. Many of our guests really enjoy having the option of walking the three blocks to the Metro or riding in our complimentary shuttle. Our location right off the major highways in the area does make it simple for our guests that drive... More 

San Antonio, United States
1 review
Reviewed October 12, 2015

This was my first time staying at the DoubleTree and it was mandated by my work for a conference I was attending but I am so glad they chose this hotel! They had everything I have at home that made me feel comfortable, internet and desk space for anything I needed to work on, a place to workout with a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Natalia R
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write a review. It is nice to read that while you did not have a choice in the hotel selection that you are pleased with the selection that your company made. It is our goal to have each guest leave happy and wanting to return. It is rewarding to know we hit this... More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 12, 2015

We spent 3 weeks at this hotel and after a journey of some 4 thousand miles were not disappointed. From the moment we arrived and greeted by a smile and warm cookies I knew we were going to enjoy our stay. We were give a lovely room/suite in the South Tower with easy access to the car park for which... More 

Helpful?
Thank GeorginaE
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. Wow, a three week stay after such a long road of travels; thank you for choosing to stay with us for so long! I am so glad we offered you a positive experience. I appreciate you recognizing the warm smile that greeted you as that is a focus of our staff and it is... More 

greensboro, United States
1 review
Reviewed October 11, 2015

We chose the hotel for our guests during my daughter's wedding weekend. I love the friendliness of the staff and comfort of the rooms. Breakfast was awesome as were the warm cookies given to us during check-in! I definitely will come back to this hotel... hopefully sooner than later.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sally G
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. First, congratulations to you on the marriage of your daughter! We appreciate you recommending our hotel for your guests coming in for this special occasion. It is extremely rewarding to know that we have made such a favorable impression on you that you feel comfortable having your guests stay with us. I am glad... More 

Jupiter, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2015

I have stayed at many of the Hilton Brands. However, the Double Tree room that I have stayed at is probably one of the worst rooms ever. This is the following I observed in this room: 1) a dirty towel on top of the toilet, 2) some unknown dark marks on a specific area on the bedsheet, 3) dark lines... More 

Helpful?
1 Thank Bernard C
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I am so sorry for the unacceptable condition of your room. I know the Director of Housekeeping has worked hard to identify which room you were in so he can follow up on this. While it is so disappointing to read that you had this experience, I hope that you will read the many... More 

Millville, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2015

The staff @ this hotel was amazing. The team of people working here will make your visit very comfortable. We had a business meeting @ this location and our hotel meeting planner, Isabel did a fabulous job. If you need to plan a meeting call Isabel. The service and friendliness of the staff exceeded my expectations. You can tell that... More 

Helpful?
Thank sheila k
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is rewarding to read that the staff had such a positive impact on your stay experience. Isabel works so hard to make this happen for all of her clients and I know how thrilled she will be to see your kind words recognizing her efforts. The team members you mention are superstars who care... More 

Basingstoke, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 6, 2015

Nice hotel located about 5 minute walk from a metro station with lovely views out over the Pentagon (Go up to the pool!). Room was spacious and well equipped, staff were friendly and helpful. Only negative I found was that the bed was a little on the hard side for me but that's personal preference. Would recommend.

Helpful?
Thank Luke M
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write your review. We are fortunate to be so close to the Metro that many of our guests can choose between the ten minute walk or taking the complimentary shuttle. Our view rooms are our most popular room type and the views offered of Washington DC are amazing. The pool area as well... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 6, 2015

I enjoyed the free shuttle, but quickly realized the hotel is kind of on an island by itself. While it's technically only 1/2 mile to the Pentagon City metro, the walk is essentially on the side of the road, with torn up sidewalks that you definitely don't want to walk in heels (or in the rain). I did find out... More 

Helpful?
Thank Courtney S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. We have many guests that enjoy the ten minute walk to the Metro while other prefer the complimentary shuttle. We do have shuttle signs posted by the main entrance along with a Metro map that shows where we drop off, but I am sorry you did not know about the shuttle until your last... More 

Arlington, United States
2 reviews
Reviewed October 6, 2015

The check-in at 11:30 PM was chaos. My family enjoyed the beds and the room; however, there was constant noise in the halls -- young people running up and down talking with each other almost all night. As a result, the stay was horrible for them so we will look for another hotel here in Crystal City when they come... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dorine A
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. I am so sorry that you were disturbed by noisy neighbors. I wish you let us know so we could have sent security up to locate the cause of the noise. They do constantly walk the halls all night, but will respond to any noise disturbances immediately. I hope you will reconsider your decision... More 

Baltimore, United States
1 review
Reviewed October 5, 2015

The service and quality of the hotel was very good to excellent. the room was clean. the AC was a little noisy but generally ok. The food at the restaurant was very good. The meeting room was roomy and comfortable. The location was great. I recommend this hotel to DC area travelers.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffrey S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I am so glad you had a positive experience. My apologies for the noisy a/c, but happy this did not seem to bother you too much. In the future, let us know, so we can try to make it right. The kitchen staff will appreciate you recognizing their efforts. Thank you again for your... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Location: United States > Virginia > Arlington
Price Range: $89 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Hotels.com, Odigeo, Priceline, Orbitz, HotelsforEveryone, Expedia and Travelocity so you can book your DoubleTree by Hilton - Washington DC - Crystal City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travelers.
28 questions
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Columbus, Ohio
5 months ago
Jacksonville, Florida
Arlington, Virginia
8 months ago
Tallahassee, Florida

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“See above.”
 of 5 bubbles lodhe, 6 days ago | Read review
“8th floor pentagon rooms are with nice views”
 of 5 bubbles 9cjs, 1 week ago | Read review
“If you see large groups of High School students be aware.”
 of 5 bubbles Dan_and_Heide, 2 weeks ago | Read review
“Stay away from rooms that face the freeway”
 of 5 bubbles Hampstead6111, 3 weeks ago | Read review
“I was by the elevator and it still was very quiet!”
 of 5 bubbles purpose7, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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