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DoubleTree by Hilton - Washington DC - Crystal City

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300 Army Navy Dr, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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2,324 Reviews from our TripAdvisor Community

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Showing 2,246: English reviews
Virginia Beach, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

My husband, daughter and I visited Washington, DC a few weeks ago- mid July. We shopped around to find the best deal. We booked our reservation for the Double Tree in Crystal City. We were excited to be staying at this hotel. It has a revolving restaurant on the top floor. It was "supposed" to be the cheapest in town.... More 

Helpful?
Thank Stefanie913
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. While our pricing is in line with other hotels, I do not know of any advertising that guarantees to be the cheapest in town. Our parking charge of $30 per night is equal to or less than most other area hotels. However, we never want this to be a surprise which is why we list... More 

2 of 5 stars Reviewed 3 days ago NEW

inflexible, discourteous management made an expensive stay one not to be repeated. A family gathering was marred by unaccommodating management. Charge for internet seemed unnecessary given cost of room. Food was not particularly good value either. Rooms were clean and comfortable but amenities were sparce.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank vel0ral
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. I am so sorry you left disappointed, however based on the feedback from other attendees, I am glad that so many of the other guests at the family gathering left with a much different opinion than yours. I appreciate you taking the time to discuss with the Event Manager and Restaurant Manager your challenges.... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I had a 4-night stay at the Doubletree during our family reunion. While the hostess' welcome was lukewarm at best, MOHAMMED, my waiter, was very attentive, courteous, and accommodating without being overbearing or intrusive. Each morning, I sat in his section and enjoyed breakfast. Thanks Mohammed!! You've deserved a 5-star rating!!! if you're ever dining in, ask for Mohammed. I... More 

Helpful?
Thank DeeReader
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I appreciate you recognizing the efforts of Mohammed to make a positive impact on your experience. I know he will be so happy to read your comments as he works hard to offer this impression to all of our guests. Thank you again for your review and for choosing to stay with us. We... More 

5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel .. was very confused about where my room was but the front desk helped me. i had a great view and very spacious room i loved the revolving rooftop bar prices were a bit high but besides that the view was amazing. i will def be staying again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 401susanaw
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. My apologies for any initial confusion, but I am glad the staff helped you navigate around the hotel. It is nice to read that you enjoyed your room accommodations as well as your Skydome experience. Thank you again for your review and for choosing to stay with us. We look forward to welcoming you... More 

Dallas, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff was fantastic make sure you get a room in the North Towers for a perfect view of DC. Location was fantastic close to the mall, whole food store, train and BIG Red Tour Bus. The food was good on site check out the wings in the bar area for an evening snack. The room accomdations were fablous. But... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J A
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. Great tip on the view rooms, but to clarify even more, the best way to get a room with a stunning view is to reserve a view room. These are all located in our North Tower, but not all North Tower rooms offer a view. I am so glad that you found our location to... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW

I made reservation on Dec.12-2015 for a family reunion for three nights. I was sent a confirmation with the rate for the three nights. July 14,2016 119.00 July 15,2016 119.00 July 16,2016 119.00 The total was 357.00 before taxes. when I checked out the room was 149.00 each night before taxes. Need I say anymore

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ANGELINE O
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. Actually, I wish you would say more, because when looking at your reservation history it shows that the reservation was made at the rate of $149. However, if you have documentation showing otherwise (an email confirmation), please forward it to me so we can look into it further. I would hope you contacted us directly... More 

Lowell, North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was ok. We paid all of our room up front several weeks before. I thought everything would be ok with what I read but apparently I did not read good enough. Before we got out of our cars, we found out you have to pay for parking. $30 a day to self park. Upon check in, the lady... More 

Helpful?
Thank Laura T
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for taking the time to write a review. We try to never have any guest surprised by the cost of parking. That is why we mention it on our website, during the reservation process, and again on the email confirmation. I am sorry you were unaware and were surprised. Oh no, I am sorry you found all of... More 

Point Pleasant Beach, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

Brought 4 of our grandchildren to visit DC for their first visit to the Capitol. We enjoyed the pool, Skydome Lounge and Breakfast Buffet. Check in and check out was very easy. Enjoyed the Honors cookies we received upon checking in.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank F7428GOkarenh
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I am sure this was a special vacation with you grandchildren and I am so happy we could help make it a positive memory. The kitchen team and our servers will be so happy that you left the Skydome and Café happy with your experience. I appreciate you mentioning the easy check in and... More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We traveled to DC for the first time and as a family vacation with 2 kiddos under the age of 12. The hotel location is a 10 minute (+/- with traffic) to the National Mall and within walking distance to a Whole Foods and some other shopping. Average Uber ride to the National Mall ranged from $9-15 depending on time... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank JEdc2011
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a detailed review. I am glad that you found our location to be convenient for your needs. You are correct that the price for parking is in line with the area. I am glad that you had a smooth check in experience and enjoyed your room accommodations. So many guests enjoy our lobby due to the... More 

Chicago, Illinois
Level Contributor
1,105 reviews
409 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here one night before an early flight out of DCA. Price was very reasonable. My experience was satisfactory, but not great. Entrance to the hotel is depressing and tunnel-like, but thankfully improves when you take the escalators to the lobby. There was a long wait at check-in and the desk was understaffed. Room (in the North tower) was... More 

Helpful?
1 Thank brmusicman
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. I am sorry your first impression was a poor one, but lgad that changed once you entered. A long line is frustrating and I am sorry you experienced this. I recommend trying our new digital check in which speeds things up and soon our digital key, which will enable you to check in and go... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Location: United States > Virginia > Arlington
Price Range: $88 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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