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BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
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882 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Sussex, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Front desk was very helpful with any issues that we had. Very close to some good places for dining. The rooms were comfortable and fairly large. Only complaint was that room 205 has a musty smell to it. But other wise everything was okay. The free parking and the pool were a plus. Though I feel the price was alittle... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Kristen M
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I'm sorry to hear about the odor in 205, we will look into that right away. Thank you for bringing this to our attention. We hope our guests find added value in our complimentary hot breakfast, WIFI and parking. We look forward to your next visit. More 

Kennesaw, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Beware!!! My family and I came to D.C. to visit and sight see for the very first time. On our 2nd night at the Best Western, we received a call on the motel line at 1 in the morning from someone posing to be an employee from the front desk. They said their systems had crashed and needed every guest's... More 

Helpful?
3 Thank Amanda_Saiz
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. When I spoke to you I was very sincere in my empathy regarding this unfortunate situation. I'm sorry that you did not feel that to be the case. We do verify both room number and guest name before transferring a call to a guest room and every associate is trained on this. The safety and... More 

Weston, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The only complaint was that we had to go over to another building for ice/drink machine. Room was clean. Nice. It was a bit pricey for my budget but decided to stay there due to the hotel agent I spoke with. He was very helpful when I booked the room. I wish he had given me his name. I will... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Susan H
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

So nice to hear that our friendly, helpful team members aided in your decision to stay with us. Although there are plenty of lodging choices in the area, we feel that our customer service is one thing that sets us apart. We look forward to your next visit! More 

Tobyhanna, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The stay at Best Western was very nice. I felt like I was home. The staff did everything that they could do to make sure our trip was good. Everything that was needed was provided immediately. They even made sure that I was enrolled in the Best Western promotion program to receive continued benefits throughout the year and for my... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Brenda F
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for being a member of Best Western Rewards! Your loyalty is so very important to us! Our entire team tries very hard to make each and every guest feel important and a member of the "family". We hope you will come back and visit again! Thank you for your review. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is literally right next to Interstate 395 and it is fairly easy to get to this hotel. I will say the staff were nice and the hot breakfast was pretty good. I like that there was a waffle maker with toppings such as cinnamon, whipped cream, and powdered sugar to dress up your homemade waffle and there were... More 

Helpful?
2 Thank Chanel F
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed your stay. Our convenient location, awesome hot breakfast buffet, and spacious rooms make us the perfect place to stay for a visit to the Nations Capital! More 

Champlin, MN, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Older facility, but maintained well. Nice staff, good hot breakfast with plenty of food options. Nice little pool & gift shop on property. They have hardwood/pergo type flooring in the guest rooms instead of carpeting, which was a change, but ok. Area seems to be a little on the rough side, but the property is well lit, and we felt... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Michael L
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review of your recent stay. We have started converting our flooring over to a hard surface rather than carpeting. Many of our guests feel that this provides a cleaner and more "residential" feeling. We are glad to hear that you enjoyed your visit and invite you to return soon! More 

Gilbert, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was more than excellent. Property Manager, Mr. Sinclair was great. Runs a great property. The staff was also fantastic. They made me feel right at home. Great location to where I needed to be.

Review collected in partnership with Best Western

Helpful?
1 Thank ninod941
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review of your recent stay. It's so nice to hear that you felt at home while visiting us. We look forward to seeing you on your next visit to Arlington! More 

Willington, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We felt very comfortable with our stay at Best Western Pentagon. The room was clean and the bed was comfortable. Friendly, helpful staff was an added plus, as was the breakfast. Even though the outside temperature was very hot, we always felt quite comfortable in our room.

Review collected in partnership with Best Western

Helpful?
2 Thank Heidi K
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

So I'm assuming you were visiting during the week where our temperatures were in the 100's every day! Hot is an understatement! It is so nice to hear that you enjoyed your stay and were comfortable and well cared for. Thank you for your review. More 

Perkiomenville, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This was my 1st stay in the DC area .When my wife,son & I came down for a funeral in Arlington Cem . I decided that last week When I stayed @ Best western in Pa it would be the same as before ... A Great stay .... Well this one was (bad) .... as The AC unit would not... More 

Review collected in partnership with Best Western

Helpful?
Thank John F
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I'm sorry to hear that your stay was less than exceptional. Although our AC units have struggled during the recent spell of heat and humidity, your room should have been cooler than 80 degrees. When you notified our team, was a room transfer offered? We would have gladly moved you to a more comfortable room.... More 

California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room was large and relatively clean but the door didn't close all the way (deadbolt didn't close anything and it rattled). Large water damage on ceiling. We reserved this room to fly out of DCA for a week with 2 young kids. The advertise a hot breakfast but they don't serve until 6:30AM (we had to catch the 6AM shuttle... More 

Helpful?
2 Thank jennleauva
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I'm sorry to hear that you had an issue being picked up from the airport upon your return. Without hearing feedback from our guests, we don't always know where we can improve. I appreciate hearing of this incidence and will look further into our shuttle procedures. I hope you will consider staying with on a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 S Glebe Rd, Arlington, VA 22206-2576
Location: United States > Virginia > Arlington
Price Range: $91 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Number of rooms: 205
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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