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The Westin Arlington Gateway

Westin.com$199*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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277 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Toronto, Canada
Reviewed 5 days ago NEW

The hotel is perfectly located for business in the area. The rooms are clean and modern and I especially like the fridge in the room. The staff is particularly friendly and helpful. I like the many restaurants in the area within walking distance. There is a bit of noise from the hallway; the rooms do not seem as quiet as...

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Helpful?
Thank AKto900
Brisbane, Australia
HOTEL’S FAVORITE REVIEW
Reviewed March 19, 2017 via mobile

Loved my stay here! The rooms were very spacious as was the bathroom. The hotel is very modern, room service was great and the staff were more than helpful accommodating. The hotel was about 1/2 hour from the airport and 20/30 minutes from Washington itself. Great hotel and would 100% recommend to everyone!

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Helpful?
Thank courtyalana
About Hotel's Favorite Review
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for being our guest! We here at the Westin Arlington Gateway pride ourselves on making sure each and every guests has a renewing and enjoyable stay at our property. I am pleased to learn that we have done just that for you! We look forward to seeing you in the near future in hopes you choose to...

Reviewed 5 days ago NEWvia mobile

This hotel has gone down hill since my last stay. Honestly the staff did not go out of their way for ANYTHING! From the valet to room service no one way very friendly. The room service menu was terrible very weird choices. I get they are trying to make things "healthy" but have a little diversity. The late night menu...

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Helpful?
Thank Jamisan S
Marc E, Front Office Manager at The Westin Arlington Gateway, responded to this review

Thank you for taking your time to inform us about your stay. You noted we failed to meet your overall expectation. We at Westin Arlington Gateway Hotel, truly value your feedback, as it allows us to monitor our level of service and make necessary improvements. Please accept my personal sincere apologies for the inconveniences and subsequent frustration created by multiple...

Reviewed 6 days ago NEWvia mobile

Stayed at the property for three nights, walking distance from my workplace- probably my fifth visit. The hotel staff make sure of comfort, very cordial staff, extremely well maintained premises, perfect housekeeping, and very very comfortable rooms, and beds! Good in-room amenities, adequate room space, clean bathrooms. The hotel has good food, but there are scores of restaurants right outside...

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Helpful?
Thank Tariq S
Wasaga Beach, Canada
Reviewed 6 days ago NEWvia mobile

Upon arrival, they will block 3 payments from your credit card. The hotel is clean and comfortable. The room is clean! But room service is very, very bad service, both in communication and even in fraud. After bringing the products to the room, the girl took my credit card to pay, after payment I noticed that I was charged an...

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Helpful?
Thank ChristinaStrat
Andover, Minnesota
Reviewed 6 days ago NEW

We were staying here for a conference. It was very convenient, the hotel rooms are comfortable. Good Beds, pillows and bedding. The bathrooms are nice with waterfall shower heads and an adjustable handle. The meeting rooms were good and the staff was very helpful and fast at their setup and take down.

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Helpful?
Thank Ryan K
Reviewed 1 week ago via mobile

Sink wasn't draining properly at 10:30pm. I called to let the service desk know. They wanted to send an engineer to fix the sink - I said no it's late, just change my room. They said they were fully booked and had no rooms. I asked for the manager, she put me on hold, and while in hold found multiple...

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Helpful?
Thank kcfbiztraveler
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for being our guest. I am sorry to hear we fell short of your expectations. Your feedback will be shared with the team to help us improve our guest service moving forward. Maintenance and cleanliness issues are definitely not acceptable. I apologize for missing this opportunity with you. Thank you for sharing your experience and I hope...

Reviewed 1 week ago via mobile

Was quickly and professionally checked in, treated to upgrade room. There for a conference. The snacks and lunch were nicely done. The pool is a bit weird, due to some archaic ordinance there must be life guard on duty, therefore only open 5 pm to 10 pm.

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Helpful?
Thank Bill N
A TripAdvisor Member
1 review
Reviewed 2 weeks ago

The location was conveniently located near my client near many restaurants! I service from the time you walk in is excellent. Staff is very friendly. My virtual assistant Ivy is excellent! She helped me with my reservations! Overall my stay has been excellent.

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
Reviewed 3 weeks ago via mobile

Great location and friendly staff! From the front desk (Joanna Mae and Tom), to the valet guys, the concierge, everything went smooth. Everyone of them we're very knowledgeable, informative, professional and very hospitable. Everyone was eager to help with a smile. The room was clean and organize, and of course the signature Heavenly Bed never fail to disappoint.

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Helpful?
Thank Timothy T
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Arlington Gateway enjoys prime access to its surrounding area. In the active Ballston area of Arlington, and just a short walk from the Ballston Metro Station. ... more   less 

Additional Information about The Westin Arlington Gateway

Address: 801 North Glebe Road, Arlington, VA 22203-1825
Location: United States > Virginia > Arlington
Price Range: $116 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Arlington Gateway 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
The Westin Arlington Gateway Hotel Arlington
Arlington Westin
Hotel Style:
#5 Luxury Hotel in Arlington
#10 Romantic Hotel in Arlington
#20 Family Hotel in Arlington
#24 Business Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Arlington Gateway staff and other travelers.
10 questions
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Questions? Get answers from The Westin Arlington Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Even number rooms face N Glebe which can be a noisy thoroughfare”
TCPDump, 4 weeks ago | Read review
“mention if you have a special occasion and they will certainly take care of you.”
kzappBuffalo_NewYork, 5 weeks ago | Read review
“14th Floor was Quiet”
415beckyh, Mar 17, 2017 | Read review
“Quiet Floors”
754tiffanyt, Jan 25, 2017 | Read review
“* There's free water in the fitness center. They also have apples. : )”
289MattC, Jan 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Westin.com
$199* /night
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TripAdvisor$199
HotelQuickly$219
Booking.com$199
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*Disclaimer
Prices are for 1 room, 2 adults
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