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Crystal Gateway Marriott

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Crystal Gateway Marriott
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1,267 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Washington DC, District of Columbia
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just checked out this morning and had a wonderful stay here. Very convenient location right on top of a metro station and with easy access to the underground mall at Crystal City with lots of shops and restaurants. Hotel is also very close to Reagan National Airport. My room was very clean and well maintained and had a very... More 

Helpful?
Thank jmerc91
Horseshoe Bay, Texas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a typical Marriott property. Clean, friendly and helpful staff, great shuttle service to Reagan International. We stayed here for a reunion hotel chosen by our organizers. I'm always fine with a Marriott because you always know what you're getting. The key feature here, however, is it sits above the Metro. It is steps away (all indoors from lobby... More 

Helpful?
Thank Sandra W
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Sandra W, Thank you for staying and for posting a review after your stay. You are right - our location, connected path to the Metro, and our proximity to DC are definitely a plus! We look forward to seeing you again soon. More 

Ansbach, Germany
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

No complaints. Stayed three nights for business and would definitely return. Good access to transportation and in a convenient location. Staff was exceptionally friendly and helpful, and the room was spacious and clean.

Helpful?
Thank lee f
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Hello lee f, Thanks for your post regarding your stay. We hope your next trip to the area (business or leisure) is just around the corner, we'd love to host your stay again! More 

Swindon, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is clearly a Marriott flagship hotel! While it is not cheap to stay here, it is worth every penny (cent) My wife and I stayed for 5 nights in September and the whole period was enjoyable. It cost 90$ for a taxi from the airport which is significantly more than suggested on Marriott website, but check in was excellent... More 

Helpful?
Thank satisfied010
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear satisfied010, Thank you for sharing such wonderful review of our hotel with other travelers. I’m sure our hosts enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you again when your travels bring you back to the area! More 

London
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel for three days from August 5 to 8, 2016. Check in was not great and I was assisted by two ladies (one of who was training.) They did not offer good customer service, and seemed to be doing me the favor for letting me check in. Based on first impressions, I was ready to check... More 

Helpful?
Thank DJC2006
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear DJC2006, Thank you for your stay and sharing your thoughts after your stay. I apologize that your arrival experience did not happen more smoothly, and appreciate your kind remarks regarding Theresa; I will most certainly share your post with her and recognize her for the service she provided! Please know that your feedback will be used to address the... More 

Level Contributor
220 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I picked this place as it is close to DCA and I had an early flight and there is a free shuttle. Room was comfortable. Coffee imachine n the room was convenient. Lots of restaurants within walking distance.

Helpful?
Thank aloha2055
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear aloha2055, From all of us at Crystal Gateway Marriott, we thank you for your business and look forward to welcoming you back soon! More 

Vicosa, MG
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there last December-January (we were in DC for new year's). It was a very nice experience. The hotel has a Shuttle do DCA (we could actualy see the airplanes landing from our room window, as well as Capitol Hill). It has this "tunnel" that connects the hotel with a galery where you find restaurants, drugstore, shops, Dunkin Dounts... More 

Helpful?
Thank OPF-Brasil
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear OPF-Brasil, Thank you for choosing to stay with us again, and taking the time to share your feedback with other users. I’m very happy to share that all Marriott Rewards Members receive free internet at every Marriott property; if you are not already a member, I would like to invite you to enroll - signing up is free! More 

Toronto, Canada
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel rooms are average. The amenities in the room are average. The furniture in the room is average. The hallways are average. This hotel is good for a conference and the average rooms help with affordability. Does not appear to be near much. My big complaint is it had been impossible to find a room service menu. A sign... More 

Helpful?
Thank CyndeeLaw
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear CyndeeLaw, Thank you for sharing your thoughts after your stay. We value your feedback and want you to know that the issues you reported were addressed with the appropriate hotel teams. I'm delighted to share that we are currently undergoing a major hotel renovation of our guestrooms and public areas, and invite you to visit us again so that... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a great hotel at a great price. Metro stop right downstairs, shops and the room service fresh bites was great. Taylor at the front desk was great! Remembered us and was super friendly and helpful every morning. Checking was a a breeze and rooms were spacious. Definitely recommend this hotel!

Helpful?
Thank fiveforfun5
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear fiveforfun5, Thank you for your stay. We are grateful that you would recommend our hotel to other users, and look forward to welcome you back, soon! More 

Saint Charles, Missouri
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott for business and it was a great location. Plenty of choices for supper and close to metro. Very clean hotel and helpful staff. Underground walkways make it extra convenient during bad weather. You can get to shops and work and still stay warm and dry.

Helpful?
Thank Stephanie B
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Hello Stephanie B, Thank you for your business and positive comments. Don’t forget to visit us when your travels bring you back to the area! More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Hwy, Arlington, VA 22202-3555
Location: United States > Virginia > Arlington
Price Range: $130 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
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