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Crystal Gateway Marriott

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Traveler (27)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent58%
  • Very good32%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“m club”(3 reviews)
“chilled towels”(3 reviews)
“gold status”(2 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
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72 results
Traveler rating
41
24
5
1
1
Traveler type
Time of year
LanguageEnglish
41
24
5
1
1
Show reviews that mention
All reviewsm clubchilled towelsgold statusmetro stopconference hotelunderground mallfrom reagan national airportrestaurants and shopsnice hotelwi fiuber riderite aidfree weightsan early flightrestaurant staffnight's sleeplocation is excellent
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1 - 5 of 72 reviews
Reviewed 6 days ago

Check-in was top-notch. I appreciated recognition of my status & asking us if we wanted a late check out (without us prompting) - it's great to have front desk staff anticipate customer's needs. M Club is one of the best I've seen with plenty of...More

Thank nijunihk
Reviewed 1 week ago via mobile

Nice hotel! I’m wondering why I haven’t been staying at Marriott hotels on all of my travels! The staff was super welcoming. The room was clean and comfy. And having the Metro just a few steps away (without having to go outside) was super convenient....More

Thank JohnAndDan
Reviewed 1 week ago via mobile

This hotel is great and beautiful . Really close to DC and it has the metro station right under the hotel. The check in and out process is fast and can be done using the Marriott app. Love my bed . Love that the tv...More

Thank gflor21
Response from Aliysa D, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear gflor21, We are delighted to have been your chosen hotel during your recent stay in Arlington. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a...More

Reviewed 1 week ago via mobile

Saturday morning at 3:30 am - I’ve paid for four cups of coffee and hot chocolate, but I didn’t think in advance of how I would transport the four containers back to the room. The person at the front desk called to have a room...More

Thank jack h
Response from Aliysa D, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear jack h, Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s...More

Reviewed 1 week ago

Our room was clean, quiet and comfortable. The staff at the front desk were very friendly and helpful. I'm sure if we had a problem they would of solved it immediately. We were traveling with 2 kids and they enjoyed the hotel very much. The...More

Thank the_shelly_rose
Response from Aliysa D, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear the_shelly_rose, Thank you for taking the time to share your candid feedback regarding your recent stay at our hotel. I am thrilled to hear that you enjoyed your stay overall, however, I deeply apologize for your less than ideal pool experience. During our off...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$160 - $482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Arlington
#5 Luxury Hotel in Arlington
#9 Family Hotel in Arlington
#13 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$160 - $482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Arlington
#5 Luxury Hotel in Arlington
#9 Family Hotel in Arlington
#13 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (27)
Room & Suite (31)
Dining (4)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
WHStoneman
April 19, 2018|
AnswerShow all 4 answers
Response from Claire M | Reviewed this property |
Yes they are
0
Votes
Deloris B
July 22, 2017|
Answer
Response from glennmccully |
21 I would assume. Maybe 18 since it's not a casino.
0
Votes
Room Tips
"If you have any problems, tell the front desk and they will help you."
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"Quieter rooms are away from the pool"
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"Our room was right next to the elevator, which I hate because it is usually too noisy, but we heard nothing..."
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"get in early to ask for an upgrade"
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