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Crystal Gateway Marriott

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Traveler (28)
Room & Suite (31)
Dining (4)
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Overview
  • Excellent58%
  • Very good32%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“m club”(3 reviews)
“chilled towels”(3 reviews)
“gold status”(2 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Crystal Gateway Marriott
Special Offer: Book Your Summer Escape
Hotel deals
Offers from Crystal Gateway Marriott
Special Offer: Book Your Summer Escape
Hotel deals
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Reviews (81)
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80 results
Traveler rating
46
26
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Time of year
LanguageEnglish
46
26
6
1
1
Show reviews that mention
All reviewsm clubchilled towelsgold statusmetro stopconference hotelunderground mallfrom reagan national airportrestaurants and shopsnice hotelwi fiuber riderite aidfree weightsan early flightrestaurant staffnight's sleeplocation is excellent
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1 - 5 of 80 reviews
Reviewed 1 week ago via mobile

The Crystal Gateway Marriott is one of my favorite Marriott properties in the Washington, DC area. My rooms have always been very clean and housekeeping keeps it looking that way throughout my stays. The Crystal METRO station (Blue and Yellow lines) is conveniently located via...More

Thank williamwQ4745AT
Response from TeamMarriott, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear williamwQ4745AT, Thank you for staying with us at the Crystal Gateway Marriott and for sharing your review. It is a pleasure to know you had a wonderful stay with us and enjoyed everything we offer. On behalf of everyone here, we invite you to...More

Reviewed 1 week ago via mobile

Nice large rooms. Well appointed. Terrific shower upgrade with rainbead and wand that have excellent pressure. Liked the barn door style shower doors. This property is directly connected to Crystal City underground and metro. Parking is convenient and economical Did not use meeting space, but,...More

Thank John H
Response from Aliysa D, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear John H, Thank you for taking the time to share your recent experience at our hotel. It was a pleasure to have you here as our guest, and we are thrilled that you enjoyed our amenities and your time with us. On behalf of...More

Reviewed 1 week ago

I joined Marriott Rewards so I would get free wifi. Then I received an email asking if I wanted to check in online which I did. When we arrived at the hotel at we were able to get our key at the premier line because...More

Thank Julia H
Response from TeamMarriott, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear Julia, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. The Crystal Gateway Marriott is the perfect choice for location, space, and chic sophistication. It was our pleasure...More

Reviewed 1 week ago

The location for this hotel can't be beat. It's literally on top of a Metro stop as well as an underground mall with a drugstore, coffee shop and fast food options. It's really convenient. It took me about 40 minutes to commute to Union Station....More

Thank louisianagal
Response from TeamMarriott, Guest Relations Manager at Crystal Gateway MarriottResponded 1 week ago

Dear louisianagal, Thank you for being our guest at the Crystal Gateway Marriott. It’s a pleasure knowing you liked our location which was convenient for your needs. Your feedback is important to us as it will help us to improve our facilities and amenities going...More

Reviewed 1 week ago

I have stayed in many Marriott properties all over the world. This is one of the most expensive hotels on my list. For the very high priced room I got nearly nothing. Not a single bottle of welcome water. The Concierge lounge was poorly stocked...More

Thank Scott M
Response from TeamMarriott, Guest Relations Manage at Crystal Gateway MarriottResponded 1 week ago

Scott, Thank you for reviewing your recent stay with us. We appreciate your loyalty and consistent support as a Gold Elite member in the Marriott Rewards Program. Please accept our apology for the less than satisfactory experience you encountered with our M Club Lounge. We...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$143 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Arlington
#5 Luxury Hotel in Arlington
#9 Family Hotel in Arlington
#13 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$143 - $427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Arlington
#5 Luxury Hotel in Arlington
#9 Family Hotel in Arlington
#13 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (28)
Room & Suite (31)
Dining (4)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Jirrah
May 2, 2018|
AnswerShow all 2 answers
Response from SJH418 | Reviewed this property |
Yes they have rollaway beds and they do charge (I think $15, but not completely sure on the price).
1
Vote
Deloris B
July 22, 2017|
Answer
Response from glennmccully |
21 I would assume. Maybe 18 since it's not a casino.
0
Votes
Room Tips
"Maybe ask to be near lounge if a member. I was placed in far tower about a city block walk to the lounge."
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"High floors if you like a good view"
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"If you have any problems, tell the front desk and they will help you."
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"Quieter rooms are away from the pool"
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