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Renaissance Arlington Capital View Hotel

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GreenLeadersPlatinum level
3.5 of 5
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2800 South Potomac Avenue, Arlington, VA 22202
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1 room 1 adult
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Renaissance Arlington Capital View Hotel
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617 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Arlington Capital View Hotel
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Columbia, Maryland
1 review
5 of 5 stars Reviewed March 14, 2014

2 day stay in February for a conference. Room was on10th floor. Rooms clean, bed comfy, pillow variety and awesome room service food! -A local society relating to disabilities used the big banquet room on 2nd floor for training/information and a dinner. Our banquet server was extremely polite to the adults at the table but he deserves praise and a... More 

Helpful?
Thank sks s
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for taking the time to convey so many details about your experience at the Renaissance Arlington Capital View. It is wonderful to hear that our guest service met your expectations and that you enjoyed your time with us. I will be sure to share your comments with our staff with special recognition going out to Richard who was... More 

Northampton, Pennsylvania
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 12, 2014

This was my second time staying at this property and I was disappointed with the stay. Renaissance and Marriotts are known for their attention to detail and this hotel had everything BUT that. I encountered a few issues throughout my stay...the first being a major sanity issue within my room. The staff handled it well, but it's something that was... More 

Helpful?
1 Thank Amy B
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for your honest feedback. I am disappointed that your expectations were not met and your stay was not at all what you expected from a Renaissance property and I sincerely apologize for our guest service failures. The issues you highlighted have been addressed by our team and are being taken very seriously. We depend on our guest's reviews... More 

Zephyrhills
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed March 12, 2014

From the moment I arrived til the time I departed I was living the high life here. The beds and pillows are so comfortable I dont recall trying to fall asleep. I slept like a baby. The decor is all around modern and classic at the same time. The theme of this R hotel is "movement" which is evident in... More 

Helpful?
Thank Julie S
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for such a fantastic and thorough review of the Renaissance Arlington Capital View! If you left our hotel feeling like you were living the high life while you were here, then we accomplished what we set out to do for you and every other guest who chooses to stay with us. Crystal City has a charm all its... More 

Shenandoah, Virginia
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed March 9, 2014

Stayed in a king room at this hotel. The room was small, but well appointed with a large walk-in shower and decent amenities (i.e. Aveda toiletries). The service at the front desk was very cordial and they even gave us free wifi in the room. The restaurant and coffee shop service was also efficient and polite and the food quite... More 

Helpful?
1 Thank mlb11
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We're glad you chose our hotel for your stay and thank you for taking the time to let others know about your experience. We appreciate your feedback and have addressed the issue that you mentioned with our staff. I hope you enjoyed your stay so much that you would come back to see us again soon. Your business is appreciated. More 

Montreal, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed March 1, 2014 via mobile

I loved staying here! It has a cool, fresh vibe. The decor is fun and chic, both in the lobby and in the room. There are restaurants close by. Service was too notch. Good food in the restaurant. Loved how the lobby opened to the bar and restaurant and how it all came alive at night. I will be back.

Helpful?
Thank Stacey U
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We'll keep the Renaissance vibe going so you enjoy your next stay with us! We'll see you soon. Thank you for giving us a review. More 

Olympia, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 25, 2014

I attended a conference and this was THE location for the stay. Room was ok for the price. Service at the front desk was average. The bell staff and transporation services were less than desireable. They advertise a shuttle to the Metro stop which is not close. Across a three day stay the shuttle was NEVER on time. In spite... More 

Helpful?
1 Thank Ron S
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

I have read your review and would like to speak to you about the service you received during your stay. Please contact the hotel at your earliest convenience. Thank you for providing us with this information. More 

California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 23, 2014

With my prior job I traveled to Arlington quite frequently. I stayed several places and finally found the most comfortable hotel for me. 5 stars is based on my experience in the Arlington area. The Renaissance has a modern decor that is very pleasing. The bed is super comfortable so I am able to sleep well. I enjoy the view... More 

Helpful?
2 Thank moonsun_kauai
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

So you've found your "gem" of a hotel in Crystal City! We couldn't be happier that it's the Renaissance Arlington Capital View. You've had the chance to come and discover what we're all about and we want to thank you for sharing your "finds" with others. We'll be seeing you again soon. More 

Fort Payne, Alabama
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed February 22, 2014

We recently had the opportunity to stay at this hotel for a few days. It is a beautiful hotel and the staff was amazing. We had booked three rooms, one for my husband and myself and two for our children and their families. Molly checked us in and was especially helpful in getting our rooms close together. The club room... More 

Helpful?
2 Thank 4Rtrip
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We are so sorry to hear about your loss, but thankful we had the opportunity to assist you with your hotel needs during a difficult time for you and your family. Your review serves as an important reminder that each guest comes to us for different reasons and we must always be prepared to respond to our guests appropriately and... More 

Chicago, Illinois
Level Contributor
58 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed February 21, 2014 via mobile

There is nothing like a new, spacious hotel for a good conference. The mid-century mod style saturates every corner of the property, giving it a qwerty feeling that might not wear well for a long stay. Food is standard marriott fare and service on clever-looking menus. The meeting rooms are over size and convenient, which is why I have it... More 

Helpful?
Thank chadchicago
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

We are a new and modern hotel that embodies all the Renaissance brand has to offer. Where else can you enjoy a hot latte from our Illy's cafe while listening to the R LIfe live entertainment every Thursday evening? While our amenities may entice you to stay, it's our guest service that will keep you coming back, even if it... More 

Bowie, Maryland
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed February 10, 2014

I booked a weekend at the Renaissance as a weekend getaway to celebrate my wife's birthday. We live about 30 minutes away so it was really more to get a change of scenery and make my wife feel special. I have to say that the Renaissance really exceeded my expectations. After the initial booking I received an email confirming the... More 

Helpful?
3 Thank Russ K
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review

Thank you for choosing the Renaissance Arlington Capital View Hotel for your special occasion. I am delighted you and your wife enjoyed your stay and I will share you wonderful comments with the rest of my team. We hope you will think of us for another weekend getaway in the future. More 

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