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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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858 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal City Marriott at Reagan National Airport
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Showing 826: English reviews
Atenas, Costa Rica
Reviewed August 5, 2014

We stayed at the Marriott for four nights while attending the convention of Jehovah's Witnesses in FedEx Field Landover. We arrived at the Marriott around 5 PM and check in was very easy and the front desk was very helpful. We had a room on the seventh floor and even though the hotel was very crowded we seem to never...

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Helpful?
Thank GeraldHirsh
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon GeraldHirsh, Thank you so much for selecting to stay with us for such a great event. I truly appreciate that you were here and I am so happy to hear how wonderful your stay was. Your comments about our hotel, check in, the room, breakfast and even the shuttle were great to read and I am glad you...

New York
Reviewed August 4, 2014

Great location within minutes to DC for the festival. We had a good time! The rooms were clean the indoor pool was great with kids, they loved it. We initially took a train down but it's so much more faster and easier to just drive down and find parking. AT first the local cab drivers scared us and even said...

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Helpful?
1Thank BenAylin
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning BenAylin, I am so happy you were able to enjoy the fantastic Cherry Blossom Festival in D.C. and that you chose to stay with us as you did. It is really a great time of year here and I am pleased you were able to be a part of it. Thank you for choosing our hotel for this...

Central Arizona, Arizona
Reviewed July 28, 2014

I was totally unimpressed on my last visit but what a CHANGE! If you take the shuttle from Reagan make sure you get on the right one! The staff was very accommodating, helpful and friendly. The room was a basic set up but with plenty of electric plugs for all the gadgets The bathroom was a bit cramped and in...

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Helpful?
Thank Mark b
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning Mark b, I am so thankful that you gave us another try and I am so happy that you had such a great experience with us. Reading your comments about our hotel, our staff, our location and even our Concierge Lounge was great and I am glad we met your expectations. Thank you again and I hope this...

Waynesboro, Virginia
Reviewed July 27, 2014 via mobile

We had never stayed in Crystal City before and wanted a hotel close to the metro. To say this hotel is convenient to the metro is an understatement. We enjoyed the convenience of being in the middle of all the shops and restaurants. The hotel itself was also very clean, and the gym and pool facilities were outstanding. We will...

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Helpful?
Thank Dujott
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello Dujott, It is so nice to know that you had such an enjoyable time at our hotel. Thank you so much not only for choosing us but also for taking the time to share your great review. We certainly appreciate it very much and are looking forward to your return too. Thank you again.

Knoxville, TN
Reviewed July 24, 2014

This was a great hotel for sightseeing in DC! The Crystal City Metro station is connected to the hotel by an underground area filled with shops, eateries, etc. It is a quick 10-minute ride to all the sights in DC. The hotel itself is nice and modern. My room was large and clean. The beds are comfy. The bathroom in...

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2Thank StallSissy
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon StallSissy, It was such a pleasure to read your review of our hotel and I am so happy you were able to take advantage of our location to tour the D.C. area. In addition, your comments about the room, our service and our promptness to resolve the problem with the television, were all great to read and I...

Reviewed July 23, 2014

The staff was very nice & helpful. I was alone & had a detailed plan on visiting various sights. The staff was helpful & gave good advice. I loved it that this hotel had an airport shuttle. After checking out of my room, my flight wasn't scheduled for about 4 hours. The staff were okay that I stayed in their...

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Helpful?
Thank Cody K
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning Cody K, I am so happy that you not only chose to stay with us but that you enjoyed your stay and shared your feedback. We certainly work to provide a wonderful and enjoyable stay for all of our guests and I am so glad you experienced that. As you described, there is a great selection of restaurants...

Jupiter, Florida
Reviewed July 18, 2014

Excellent hotel for conferences. Convenient to Reagan and D.C. If you have a few minutes to spare or need to eat or shop - the underground Crystal City is just steps away. I found a shop that had Coast Guard pins - that does not happen often.

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1Thank William B
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning William B, Thank you very much for letting us know about your wonderful stay with us. We do a number of conferences at our hotel and I am glad that you enjoyed your time at our hotel. In addition, I know exactly the store you are talking about in the Crystal City Underground and I will stop by...

San Antonio, Texas
Reviewed July 14, 2014

I had previously stayed at the Crystal City Marriott and had avioded it subsequently -- and now I remember why. The hotel is adequate -- but the staff are not. This MAY be a function of the pool of applicants who can be hired, but is more likely a reflection of inadequate management oversight and lack of training (or no...

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Helpful?
Thank John S
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon John S, I am so sorry to have read that you found our hotel adequate but our staff lacking. We certainly work to be far better than that and I am very sorry we failed to me the expectation for service that you and I both have. Please know your comments have already been shared among our entire...

Bristol, Virginia
Reviewed July 11, 2014 via mobile

Hotel in great location in Crystal City, right next to the metro. Was blown away at the very affordable rate I got for my room. Everything looked new, very clean & beds really comfortable. Perfect location to host Amma. Would recommend this hotel for your next stay in DC since it's away from all the heavy city congestion then you...

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Helpful?
Thank bodyhealer21
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good morning bodyhealer21, Thank you so much for being with us and for sharing your wonderful feedback. I am so happy to read that you enjoyed your time at our hotel including our rooms and our location, and I hope you will return to stay with us in the future. Thank you again.

Chesapeake, Virginia
Reviewed July 10, 2014

My family and I stayed here a few weekends ago for a weekend getaway. As soon as we arrived we were treated so wonderfully. Our bags were taken and carried to our room for us by Troy. He was exceptional during our stay and made our trip very memorable. He deserves accolades. We will definitely return and stay here at...

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Helpful?
1Thank Susan Z
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good evening Susan Z, I am so happy to have read your wonderful comments about your visit to our hotel. We work very hard on our service and I can tell you that your feedback will be shared with our entire team so that everyone may hear how you enjoyed your stay. Thank you very much and please consider returning...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Location: United States > Virginia > Arlington
Price Range: $142 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Priceline and Booking.com so you can book your Crystal City Marriott at Reagan National Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travelers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travelers.
17 questions
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for highway view”
 of 5 bubbles Kalalia, Jan 4, 2017 | Read review
“Higher rooms are quieter and get a room near the elevator”
  • Shower and Tub
  • Bedroom
  • Bedroom
  • Bathroom Sink
  • Dresser and Work Space
 of 5 bubbles Dionges1, Dec 27, 2016 | Read review
“10 floor had a great view”
 of 5 bubbles saphoto1, Dec 3, 2016 | Read review
“know the name before you go for the airport shuttle, lots of Marriotts close-by”
 of 5 bubbles dfbjumps, Nov 28, 2016 | Read review
“The higher the floor the better the view. We had a 9th floor suite which was quiet.”
 of 5 bubbles tomasd510, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question