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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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813 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal City Marriott at Reagan National Airport
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Showing 782: English reviews
Grand Rapids, Michigan
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed at this hotel for 4 days this summer on a DC vacation. The location is very convenient to take the Metro in and out of the city (and a lot less than staying in actual DC). Parking is located beneath the hotel and there was no reason to move the car our entire stay. There are numerous shops... More 

Helpful?
Thank EShearer
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello EShearer, Thank you very much for not only staying with us but also for sharing your comments. I am so happy to read that you enjoyed your stay and were able to take advantage of the area, the convenient restaurants and connection to the METRO. Thank you again and I hope you will return in the future. More 

Chicago, Illinois
Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed September 27, 2014

This is my favorite DC hotel. It is very near the subway, the staff is great and the concierge lounge is first rate. They always have my foam pillows on the bed and I get a top floor room at the end of the hall to ensure quietness. The first floor bar is a bit pricey but it is DC... More 

Helpful?
Thank tahitibluemg
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you so much tahitibluemg for taking the time to share your great comments about our hotel. We truly appreciate your loyalty and are so happy to be your hotel of choice in the D.C. area. It was great to read how you enjoy your stays and I am so happy that you enjoy our service, our Concierge Lounge and... More 

Houston, Tx
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 25, 2014

Stayed at the Marriott during our recent visit to DC. Located close to Reagan Airport. Easy access to train and airport shuttle service provided. The room was very clean. Amenities were good. Overall service was friendly. We had access to the elite lounge for breakfast and happy hour. Breakfast was good. Hot food, fruit, juice, coffee, etc. Happy hour had... More 

Helpful?
Thank dbla72
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello dbla72, I want to thank you so much for staying with us and also for letting us know about your time in our hotel. And while I am very sorry that our Concierge Lounge alcoholic beverage prices disappointed you, I am happy that you enjoyed the shuttle, the room and especially the service you received. We certainly work very... More 

Christiansburg, Virginia
Level Contributor
79 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

Stayed here for two nights and had no issues. The room were very clean and well kept. We had some hard core party people next door who were crazy loud at 230 am. Called the front desk and security came immediately... Was quiet in less than 10 minutes. The staff were all friendly and helpful. The only complaint I have... More 

Helpful?
Thank Kimberly3810
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello Kimberly3810, I am so happy to have read that you enjoyed your stay with us. And while I am sorry about the noisy neighbors, I was glad to read that our security team was able to resolve the issue so swiftly for you. In addition, thank you for sharing your positive comments about our staff and I am sorry... More 

Saginaw, MI
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed September 20, 2014

Immaculate, well-designed room and friendly staff. Generous breakfast buffet available in the restaurant with excellent service. Kind welcome, and extremely caring front desk staff. Very convenient to the metro stop a few steps from the elevator on the level below the lobby. The lobby is a pleasant place to meet and offers computer work area as well as in the... More 

Helpful?
Thank janet48603
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon janet48603, It is so wonderful to read your comments from your recent stay and I want to thank you so much for being with us and for taking the time to share this feedback. We certainly try to provide just the type of stay you experienced and I am so happy to know that you enjoyed our hotel,... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 18, 2014

I stayed here for a conference being held in the hotel. The front desk/reception area was gorgeous as well as the sitting area, bar, and restaurant. The parking situation was a little confusing. I pulled up, but because a lot of the space is taken over for construction, it wasn't clear where I should go to get valet. Everyone that... More 

Helpful?
1 Thank Justined0414
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello Justined0414, First let me thank you for staying with us. We certainly do not take for granted the fact that you were here and I am glad to read that overall you enjoyed your stay. I also want to apologize to you that everything was as brilliant as we strive for and your comments about the room and the... More 

Waco, Texas
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed September 11, 2014

I am a Marriott Gold Member and pretty much exclusively at Marriotts because of their consistent quality. This was an anomaly but a terrible experience. 1) I arrived in DC late on a Tuesday night, and I called about a shuttle to the airport. The front desk attendant said that as long as I made it to the shuttle stop... More 

Helpful?
1 Thank jlbran84
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

jlbran84, I am so sorry to have read about your experience at our hotel and as someone that travels as well, I can certainly understand your frustration and disappointment with what you described. From the shuttle problem, to the room, and certainly to the street work happening outside, it is clear that we failed to provide you with the stay... More 

Fountain Hills, Arizona
Level Contributor
507 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed September 11, 2014

Great location... less than a block from the Metro; 1-2 blocks from a wide variety of restaurants and shops... both at ground level and below. Front desk staff is exemplary.... helped with restaurant recommendations; maps; and even "comp'd" internet for the room. We found a deal on booking.com for a king room at $118... quite a bargain, especially for this... More 

Helpful?
Thank Bob L
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon Bob L, Thank you very much. Reading your review was wonderful and I am so glad you enjoyed our hotel, our location, the room and our service from the Front Desk. But even more wonderful was to read that you think you will return to stay with us in the future. I appreciate you being with us and... More 

NYC
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 7, 2014 via mobile

When my flight out of DC was cancelled at the last possible moment after a long and stressful weekend, and with no assistance from the relevant Airline, this Marriott team was a God-send. The staff were incredible. In particular, Felicia in reception could not have been more kind and accommodating. It helped me turn a bad circumstance into a pleasurable... More 

Helpful?
Thank K H
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon K H, From reading your review I certainly wish you had come to us under better circumstances, but I am so happy that our hotel was able to be the turning point for what was certainly a difficult situation. And more specifically, I am so happy you were able to interact with Felisha as she is someone that... More 

The Woodlands, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

The hotel is only a few miles to Reagan Int'l airport, and the shuttle runs every half hour, which is very convenient. Friendly staff, great gym and indoor pool. Many restaurants close by, and a lot of varieties to choose from.

Helpful?
1 Thank Chelsea Q
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello Chelsea Q, Wow, what a wonderful review you have written about your recent stay at our hotel and I am very appreciative that you took the time to share your comments. Reading about how you enjoyed our shuttle, our location, our gym and especially the service you received from our staff was wonderful. In fact, it sounds like you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202-3526
Location: United States > Virginia > Arlington
Price Range: $106 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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