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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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813 Reviews from our TripAdvisor Community

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Showing 782: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

My wife, 3 year old son, and I stayed at the Crystal City Marriott hotel. We were pleased to have a room on the 18th floor. When reading reviews for the hotel, one reviewer wrote of an instance in which the fire alarm resulted in a hotel-wide evacuation. I thought surely this was a fluke or a DC safety precaution.... More 

Helpful?
1 Thank Airyc C
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

The first day we got here our floor was soak and wet from the air conditioner so we had to move rooms. Then the 2nd room it started raining and our window started leaking or the ceiling. It got all over my clothes and ruin my husband hat. The remote didn't work, the TVs are not in HD so the... More 

Helpful?
1 Thank Anna W
Management response:

Dear Anna W, Thank you for sharing your feedback on your most recent stay. I am deeply sorry for the issues that you experienced with the hotel during your stay. Our goal is to provide each guest with a top quality stay and it is apparent from your comments that we fell short of that on your recent trip. We... More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a great stay at this Marriott. The staff was incredibly helpful, friendly, and accommodating. Our room was spotless and very comfortable. Nice restaurant and bar area with good food for late night snacking, and for late night room service!

Helpful?
Thank jerg857
Beardstown, Illinois
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was perfect for our stay. The hotel was nice and clean and the location was perfect. We could get to the metro, shops, and restaurants by just going downstairs. The only downside was the price charged for parking during our stay.

Helpful?
Thank Jamie C
Troy, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was great, no complaints really. Water pressure was a little low in morning but other than that can't beat the location!! Hop on metro and it will take you wherever you want. Safe area with a lot of choices to eat from! Super close to airport also.

Helpful?
Thank JLSchallert
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was super convenient, very close to the metro, restaurants and airport. The pool was fantastic. Service was not consistent, the reception manager that helped me at check in was fantastic and went above and beyond to get me a room ASAP as she saw I was exhausted. However, a few days later I went to the reception as... More 

Helpful?
Thank Dominic G
Woodbury, Minnesota
Level Contributor
176 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is older, but kept up nicely and very clean. The shuttle service is very efficient, and it is close to many restaurants in Crystal City. The customer service is very good. The bar and restaurant keep pretty late hours, so there is no problem catching a late night snack or a beverage of choice. They have a pretty good... More 

Helpful?
Thank gbpackerfan62
Sandvika, Norway
Level Contributor
216 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a very good hotel in Crystal City. Very serviceminded staff, nice big rooms with good beds. The parking and wifi is a bit expencive, but thats all. If you want to see D.C. This is the perfect place. The Metro is 4 min. Away and takes you to all the sights.

Helpful?
Thank Jorgen89
Northern VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attended a seminar/workshop on finance & tax services and had the opportunity to get a good accomodation. Supervisor CORKEY as well Staffers AJAY (at your service) and LULYA (front desk) made our stay really great. They had a personal touch on their services. Your friendly approach and sincere assistance make a good impact on customers. Keep smiling. Percival Abu and... More 

Helpful?
1 Thank UnifirstResources
Toledo, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was ok. Older. Smelled moldy. Visual water damage on walls. Front desk staff friendly and professional. Located on the Metro line for easy axcess to DC. Avoid the pool area. "Life Guard" was rude and spent most of her time on her phone. Asked for towels amd she said there are none. She disappeared for 15 minutes with kids... More 

Helpful?
Thank Tonya W
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Tonya W, Thank you for sharing your feedback on your most recent stay. I have passed on the compliments to the Bell20 team and Ana, I am glad to know that they provided you with the service that they we are known for! Please accept my sincerest apologies for the challenges that you experienced while staying with us. I have... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202-3526
Location: United States > Virginia > Arlington
Price Range: $106 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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