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Great location. Helpful and courteous staff. Clean property. Nicely decorated room. Bed was wonderful. Appreciated the iron and board in the room. Internet was good. Water pressure in the shower was good. Will stay here again!
Not as large as the Gateway across the street, but also not as busy. Has on property parking, but if you are there on a weekend the Crystal city garage under the area is open and free. A little bit of a walk to the hotel, but you save the parking fee. The entrance is right next to the Marriott parking entrance. The rooms are ok, baths are small, but the price was right for a one night stay on a weekend. Close to the metro stop , lots of shops and restaurants in the area
Guest services were Excellent at registration and lounge area Food ( banquet services) was great at our special event Room was clean and the temperature was set very comfortably All personnel was Professional, Friendly and very courteous
We decided to visit DC and since we have 2 younger aged children (8 and 5) we want something convenient to transportation and dining. There is a metro station just below the hotel - as in take and elevator downstairs, walk down a hallway into the underground mall, then down an escalator to the metro. It’s about a 20 minute ride to the Smithsonian Station, which is where you want to go to walk around the National Mall and museums. Also along the way is the Arlington Cemetery stop. So honestly this hotel is a very convenient place to stay - you can park your car easily in the garage below and leave it!
The hotel itself is a great value- the pool was nice and so was the workout room. The room did have a strong musty smell when we got there. It cleared up as we ran the air but it definitely was a turnoff when we walked in. The beds were comfy and the room was clean - the bathroom was a bit small for the 4 of us , but manageable for 2 nights. Overall we enjoyed our stay and would do it again. If you can’t stomach the high rates of the hotels along the National Mall area and have young kids, this is a really fun place to stay with restaurants, the metro, easy parking and a good hotel rate.
Response from Jesse S, Manager at Crystal City Marriott at Reagan National Airport
Responded 1 week ago
Thank you for taking the time to post a review of our recent stay. We are so happy that you enjoyed your stay and found the hotel comfortable, clean, and convenient. We apologize for the musty smell and we are happy to announce that we are beginning a full rooms renovation at the end of this month! Once complete, we will feature the most stylish and modern rooms that Marriott has to offer. We hope you will join us once we are fully renovated!
The hotel was great. The check in and check out process was quick. The room was clean, updated and inviting. The food at the hotel was delicious. The crystal city shops and metro are connected to the hotel which is a huge plus.
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon …MoreCity. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. Less
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