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Sheraton Suites Old Town Alexandria

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Traveler (193)
Room & Suite (82)
Dining (24)
Overview
  • Excellent32%
  • Very good42%
  • Average15%
  • Poor7%
  • Terrible4%
Travelers talk about
“french doors”(32 reviews)
“the club lounge”(29 reviews)
“harris teeter”(22 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (798)
Filter reviews
779 results
Traveler rating
259
301
120
63
36
Traveler type
Time of year
LanguageEnglish
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259
301
120
63
36
Show reviews that mention
All reviewsfrench doorsthe club loungeharris teeterking streetold townroyal restauranttrader joesbraddock roadacross the streetnice suitefront desk staffairport shuttleliving roomsuite hotelpool and hot tubstreet parkingshuttle service
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1 - 5 of 779 reviews
Reviewed 4 days ago

It just seemed odd that we had our upgrade to club floor, but not lounge. Made no sense to us as only the platinum upgrade had the excess and our room was 2 doors from the club lounge. We did not have much to do...More

Thank Valerie P
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded yesterday

Dear Valerie P, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town and giving us Four Star rating. Your compliments were a pleasure to read, and we sorry about not having access to...More

Reviewed 2 weeks ago via mobile

This hotel is clean, pleasant, functional. I would take some of the very negative reviews with a grain of salt. I would not stay here for the pool, if they even have one. It’s not a resort destination. It’s reasonably priced and somewhat convenient to...More

Thank David G
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded 1 week ago

Dear David G, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town. Your compliments were a pleasure to read, and we are very great-full for Five Star rating. We will share your fantastic...More

Reviewed 2 weeks ago via mobile

I'd like to take a moment and give kudos to the hotel and staff of the Sheraton Inn and Suites in Old Town Alexandria. They provided the lodging requirements for my reunion that was hosted here in the DC area the last weekend of July....More

Thank richfam04
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded 1 week ago

Dear richfam04, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town and giving us Five Star rating. Your compliments were a pleasure to read, and we were delighted to learn that you were...More

Reviewed 3 weeks ago

We wanted to stay closer to the bike path and do some biking and this hotel was at a very good location. The rooms were large so we could keep our bikes in the "living spaces" and still have enough room to walk around. The...More

Thank Mark H
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded 1 week ago

Dear Mark H, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town and giving us Four Star rating. Your compliments were a pleasure to read, and we were delighted to learn that you...More

Reviewed 4 weeks ago

WHERE IS THIS REVIEW!!! Posted 7/18/2018 ON TRIP ADVISOR. "Our family group stayed at the Sheraton Suites Old Town Alexandria in Virginia, from 7/12/18 through 7/15/18 for our first ever family gathering. We chose this hotel based on location, amenities, restaurant, pool and banquet halls....More

Thank pbow77
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded 3 weeks ago

Dear pbow77, Thank you for bringing these issue to our attention. Our guests are always our top priority. As discussed with our Director of Catering, our team has done everything possible. We have shared all of your concerns with our team and we hope that...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$111 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (193)
Room & Suite (82)
Dining (24)
Pool & Beach (11)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
laverne28
June 16, 2018|
AnswerShow all 5 answers
Response from Maria F | Reviewed this property |
Hi. I believe there is a metro station within walking distance but never tried as I used the hotel shuttle to the airport and took the metro from there. I did this because on weekends the metro lines are limited and... More
0
Votes
Sonja J
March 23, 2018|
AnswerShow all 2 answers
Response from Mark W | Reviewed this property |
None other than parking
0
Votes
Kristi K
June 23, 2016|
AnswerShow all 6 answers
Response from rla1947 | Reviewed this property |
Yes BUT check with the hotel if you flight arrives at night as the shuttle is NOT 24 hour
0
Votes
Room Tips
"higher rooms have a decent view if that's what you are looking for"
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"Stay some place else"
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"there were no good rooms"
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"Stay in anthing below and above 2nd floor. Rooms in 600 range were better maintained. I think??"
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