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All reviewsfrench doorsthe club loungeharris teeterking streetold townroyal restauranttrader joesbraddock roadacross the streetfront desk staffairport shuttlenice suiteliving roomsuite hotelpool and hot tubstreet parkingshuttle service
Check in, was smooth. Banquet team was excellent, Sayeeed was around whenever we needed him and very accommodating to our needs and changes. Restaurant buffet was good, same items though but fresh and well maintained. Room was not the best I stayed at, needs updating,...More
This hotel is clean, pleasant, functional. I would take some of the very negative reviews with a grain of salt. I would not stay here for the pool, if they even have one. It’s not a resort destination. It’s reasonably priced and somewhat convenient to...More
Thank David G
Response from Nasir Z, General Manager at Sheraton Suites Old Town AlexandriaResponded August 10, 2018
Dear David G,
Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Suites Old Town. Your compliments were a pleasure to read, and we are very great-full for Five Star rating. We will share your fantastic...More
Woke to large roach in the bed. Rooms are dank and smell bad and are in bad shape. The front desk was not sympathetic to the roaches or make any attempt to resolve. They acknowledged roaches were an issue and offered to come up to...More
Response from TanayG25, Front Office Manager at Sheraton Suites Old Town AlexandriaResponded 4 days ago
Thank you for providing us with some feedback in regards to your recent stay here with us.
Please accept our most sincere apologies if their was a bug of any sort located in your suite. There is a very meticulous process that we...More
?My wife and I decided to stay here again, since t has been awhile. But now I am in a wheelchair and needed a Accessible room. The room they gave us was "So Small" that I could barily get around in it. Just to get...More
Thank Dan M
Response from TanayG25, Front Office Manager at Sheraton Suites Old Town AlexandriaResponded 1 week ago
Dear Dan M,
Thank you for choosing to stay at the Sheraton Suites Old Town Alexandria and providing us with some feedback
I am saddened to hear that the room accommodations were not able to suit your needs during your stay here with us. At...More
Let me preface this by saying I'm a bit of a hotel snob. I like things to be up-to-date. Old and worn out kind of grosses me out, even if the hotel is clean. This hotels furnishings and carpeting are very old. By the style,...More
Response from Tanay G, Front Office Manager at Sheraton Suites Old Town AlexandriaResponded 2 weeks ago
Thank you for taking the time to share your valuable feedback.
Please accept my deepest apologies that our property's conditions during your recent stay did not meet your expectations..
I am pleased to inform you that we are in the planning stages of...More
Sheraton Suites Old Town Alexandria is an all-suites hotel in Alexandria, Virginia that is ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount ...MoreVernon, and more. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
I believe there is a metro station within walking distance but never tried as I used the hotel shuttle to the airport and took the metro from there. I did this because on weekends the metro lines are limited and... More
I believe there is a metro station within walking distance but never tried as I used the hotel shuttle to the airport and took the metro from there. I did this because on weekends the metro lines are limited and sometimes don’t go beyond the airport. The shuttle is every 30 min and a 5 min ride, so you can plan to arrive close to the pick up time. The reception said that the closest metro station is about a 10 min walk. We were a family of 4 and I quickly realized that if I planned parking correctly (parking apps), it was actually cheaper to go by car than the metro fare. You need to avoid rush hours, otherwise the ride is very quick to and from downtown. Hope this helps. Enjoy the vacation!