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Red Roof PLUS+ Washington, D.C. - Alexandria

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Red Roof PLUS+ Washington, D.C. - Alexandria
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323 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington, D.C. - Alexandria
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Showing 312: English reviews
Staunton, Virginia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 10, 2014 via mobile

Ms. Mills was very accommodating and reassuring when my reservation wouldn't show up on the website. Room was clean and comfortable, but small. Next time we will upgrade for more "walking around room". Very good customer service, both on the phone and in person.

Helpful?
Thank hdbethann
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Great to hear that my team took good care of you. It also sounds as if we will see you again very soon. I will pass your comments on to Ms.Mills, she truly is our ambassador of awesome service. Thank you Shirley Jordan General Manager More 

Saint Petersburg, Florida, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 2, 2014

OMG--BEYOND TERRIBLE,NEVER STAY AT THIS PROPERTY unless you want your stay to be miserable, only then go this property.We stayed at this property from March 26,2014 for 3 nights. On second day noticed that our food was thrown away by the house keeping. When we reported that to the front desk we were being ignored as if nothing happened. Misery... More 

Helpful?
3 Thank MJKUMAR
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Dear guest, sorry to hear that you are disappointed with your stay and my staff. We did as we promised and mailed you, not only one but two VIP-passes. I would be very happy to send you a log of each transaction. Customer service is very important to all of us in Alexandria- I am truly sorry that we failed... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

It was my first visit to the US and I had booked a room at Red Roof Inn, Washington DC Alexandria. Although I had apprehensions in the beginning, the behaviour of the staff at the hotel immediately made me feel that I was amongst friends. Sarah at the reception desk always went out of her way to help, very polite... More 

Helpful?
1 Thank fortheloveofnature
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Sarah is our resident tour guide. She takes pride in knowing the area very well and does not hesitate sharing this knowledge. We are very fortunate to have her on are team. I will share your comments with her( this really will make her day) as it did mine. Thank You Shirley Jordan General Manager More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2014

My grandson and I recently spent a week here. I was showing him all the sights of the Nation's Capitol and used this hotel for our home base. It was a great choice. Ecomomical, savng more money to enjoy the D.C. area, easy access to the Huntington Metro station, and to Old Town Alexandria and all the wonderful shops and... More 

Helpful?
2 Thank Richard1657
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Being able to bring your pet with you while on vacation is great! We are glad to hear you had an awesome stay and look forward to seeing you and all of your family members. Thanks for making us your first choice. Thank you Shirley Jordan General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed April 11, 2014

The customer service here is outstanding! Ms. Mills goes above and beyond to make sure you're settled in and everything is sorted out. She is super helpful and very professional and nice. The rooms are very spacious for the rate, and always have been clean each time I stay here. The beds are super comfortable, and it's nice to have... More 

Helpful?
Thank tcg003
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Thank you for your comments. This lets us know, we are not meeting our goal, it gives us a clear idea of what areas need improvement. We are dedicated to being able to provide a clean, comfortable room to all of our customers. We know you will notice the difference on your next visit. Looking forward to seeing you soon.... More 

Kansas City, Missouri
2 reviews
3 of 5 stars Reviewed April 5, 2014

Overall, a good place to stay. The price is right. Only things negative were that there was a small pile of hair and dirt in the bathroom corner like someone had swept it together but never picked it up. It was pretty gross so I picked it up myself. Also, the room was always so hot when we got back... More 

Helpful?
Thank kren14
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Thank you for your comments. This lets us know, we are not meeting our goal, it gives us a clear idea of what areas need improvement. We are dedicated to being able to provide a clean, comfortable room to all of our customers. We know you will notice the difference on your next visit. Looking forward to seeing you soon.... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed April 4, 2014

I had a great experience here. As soon as I came in, Ms. Mills who works at the front desk was extremely helpful and got me a room very quickly. The stay was wonderful and I would recommend it to anyone else coming here.

Helpful?
Thank pkana91
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

A clean room and awesome service is what we do, and Miss Mills does it very well. Thank you for taking notice. Thank You Shirley Jordan General Manager More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 3, 2014

Front desk checked us into an already occupied room (not excuseable with computers!), then put us in a room in need of cleaning (white socks turned brown quickly!). Yes, hard floors need to be mopped and even small carpeted areas need to be vacumned daily! Our Superior King was not an all new Next Gen room as advertised. Sure, the... More 

Helpful?
3 Thank DisappointedWith169
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Clearly we failed to meet your expectations-and you are right on point, renting an all ready occupied room is not acceptable. Thank you for bringing your concerns to my attention. I am in the process of re-training my entire staff. This will prevent this type of problem from reoccurring in the future.It truly is our goal to provide exceptional service... More 

Princeton, West Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

I was very pleased with my stay at this Red Roof Inn! When I arrived the representative that was working at the time was so friendly and helpful. Good customer service seems hard to come by these days and I was pleasantly surprised by the staff at this location. The property itself was clean and very well maintained. The room... More 

Helpful?
Thank Sammygirl117
Shirley J, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Your review puts a smile on my face. My staff knows how much I appreciate them, but when it comes from a visitor, they are overjoyed-). We are proud of our renovated rooms (thanks for taking notice). It was our pleasure to WOW you and we look forward to seeing you again, very soon. Thank you, Shirley Jordan General Manager/and... More 

Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed March 18, 2014

This was the first time we stayed at a Red Roof Hotel and it was a most pleasant surprise. When I checked in I was greeted by Sarah the receptionist and she said your room is ready and it was already heated when we walked into the room. There was snow outside and it was cold but the room was... More 

Helpful?
Thank Trader5M
rri169, General Manager at Red Roof PLUS+ Washington, D.C. - Alexandria, responded to this review

Thank you for the awesome review, Sarah read it and was very happy to know that she meet your expectations. Being pet friendly really does give us a heads up on some of our competitors- We look forward to seeing you very soon. Shirley Jordan General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just one mile from the Metro for easy transportation, and accessible from both I-95 and I-495, Red Roof Washington DC Alexandria is 2 miles south of Old Downtown Alexandria and only 5 miles from National Harbor and Crystal City. The White House is a mere 9 miles away. The Pentagon, Arlington Cemetery, downtown Washington DC, Ft. Belvior, and Mt. Vernon are all within 10 miles of this hotel. Located just minutes from restaurants and shopping. The friendly staff and the convenience of being just 8 miles from downtown Washington DC make this location a great place to stay.Red Roof Washington DC Alexandria is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair, in-room safes, coin laundry facility, and more. Mini-Refrigerators and microwaves are available in Superior King and Deluxe Double room types. All rooms offer free WiFi. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Washington, D.C. - Alexandria

Address: 5975 Richmond Highway, Alexandria, VA 22303
Location: United States > Virginia > Alexandria
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof PLUS+ Washington, D.C. - Alexandria 2*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Travelocity, Expedia, Priceline, TripOnline SA, Odigeo and Red Roof Inn so you can book your Red Roof PLUS+ Washington, D.C. - Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Alexandria
Red Roof Inn Alexandria
Alexandria Red Roof Inn
Hotel Style:
#5 Best Value Hotel in Alexandria
#16 Business Hotel in Alexandria
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