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Courtyard Alexandria Pentagon South

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404 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Clarksville, Virginia
Reviewed May 19, 2013

While staying at the hotel during a four day training exercise the hotel stay was excellent. The staff were very nice and helpful. The rooms were clean and comfortable. Breakfast was great. We had no problems with check-in or checking-out. I would recommend a stay at this hotel. Thanks. Johnny

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Thank Johnny S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a wonderful review. I will be happy to share your comments with the entire staff. It was a pleasure having you and your team with us during your training session. It was an honor to have you with us and we look forward to hosting your event again next year.

Cape Charles, Virginia
Reviewed May 13, 2013

Had a great stay. The staff worked really hard to make sure we were confortable and had everything we needed. The shuttle service was top notch . The coffee was very good, The beds are confortable and the rooms were always clean.Well worth the stay. Thanks for everything. Rob L. Norfolk , Va

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Thank ROBERT L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for a great review. I will never get tired of hearing that the staff worked hard to make your stay comfortable and enjoyable. I will happily to share your comments with the shuttle drivers, food and beverage staff and our housekeeping staff. Thank you again for sharing your experiences and we hope to have you with us again...

Alexandria, Virginia, United States
Reviewed May 12, 2013

We had a wedding reception for 72 on April 6th, 2013. Betsy Starr, the sales manager, was absolutely wonderful to work with. She was always available to meet with and thought of several things we did not. She helped us every step of the planning phase and was sure to be there the day of to make sure things ran...

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Thank Jonathan S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a wonderful review. Thank you for allowing us to be a part of your special day. I will happily share your comments with Betsy, Sevar, banquet staff and the Bistro Staff. I hope that we will be able to have you or some of your family with us again.

Richmond, Virginia
Reviewed May 12, 2013

Thanks to all the hotel employees ,they were very helpful and accomodating . While staying here for our yearly training conference they really went the extra mile to meet our needs.I would highly recommend a stay here. Thanks again.

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1Thank Mike C
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for a wonderful review. It is great to hear the feedback of the staff going the extra mile! It was our pleaure to have you during your training and we look forward to having you again next year.

Fort Wayne, Indiana
Reviewed May 11, 2013

I stayed here for 3 nights. don't come here! The room was below average- mold along the tub caulk, leaking toilet and sink faucet, sheets were stained. I had to ask for a fridge. apparently the only have them on a few floors. I had to call to have the tv fixed because the cable was out. the last night...

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Thank Mimi C
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. I want to assure you that these experiences are not up to our standards of service and I deeply regret that this affected your stay in a negative way. I have addressed the concerns in your room personally to ensure this does not happen again. Thank you again for your review and I hope we...

Virginia Beach
Reviewed May 11, 2013

Courtyard Alexandria Pentagon South located at 4641 Kenmore Avenue, Alexandria, VA 22304 was able to assist our 23 member team with out any issues at all. Check in was very easy and also was very accommodating with a earlier than 3 o'clock checkin. The morning breakfast and coffee was great. If you are looking for a location to assist you...

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Thank Glenn B
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you very much for a great review. It was a pleasure to have you and your team with us during the Rescue Challenge. It was such an honor to be the host hotel for the 2013 event and we are very excited to be hosting the event again in 2014. Looking forward to 2014!

Chesapeake, Virginia
Reviewed May 11, 2013

We had a large group of people staying at the hotel and the staff worked very hard to ensure we were taken care of. Room was well kept. The hotel shuttle was very convenient. The staff was even able to accommodate our overflow parking and large apparatus.

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Thank Bill S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review of your recent stay with us. I am pleased to read that we able to accommodate your group. I will also be sure to share your comments about the shuttle and your room with our drivers and housekeeping. Thank you again for staying with us and we hope to have you with us again soon.

Richmond, Virginia
Reviewed May 10, 2013

Staff was very helpful and accommodating. Room was perfect and well maintained. While there for Rescue Challenge the employees there were very helpful with food locations, and the hotel provided shuttle drivers were very knowledgable. Definitely worth your while to stay here.

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Thank Trtva
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review from your recent stay with us. It was our pleasure to have you and your group with us during your training event. We greatly appreciate the service you provide for us at any cost. We look forward to seeing you in 2014!

Richmond, Virginia
Reviewed May 10, 2013

Our group, The Technical Rescue Association of Va just completed hosting our annual training conference "Rescue Challenge 2013" at this hotel. We had 183 personnel stay at this facility and I have received not one negitive comment from any of our members, and believe me they are not shy. The Facility; very clean, well maintained and up to date with...

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Thank Edward D
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. We are very excited to have you and your attendees with us next year. It was an honor and a privilege for our hotel to host the men and women who serve our city, state and country as emergency responders. Thank you and all emergency responders for everything you do. See you next year!

Sandusky, Michigan
Reviewed May 7, 2013

Took a school group here for a 1-night stay during a short trip to DC. Check in went very smooth, exactly what was needed after traveling overnight AND touring an entire day. Very nice lobby area, with friendly staff. Rooms were super, clean and spacious enough for our needs. Staff did an awesome job having our breakfast ready for us...

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1Thank xcheck28
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. I am pleased to read that we were able to accommodate your group during your visit to the DC area. We really enjoy having the ability to host school groups while they are touring the city. I will share your comments with our food and beverage staff. Hopefully we will have you and your school...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Ave, Alexandria, VA 22304-1304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range: $86 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travelers.
2 questions
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San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floors are best and quieter. I prefer rooms facing market versus those facing the interstate.”
 of 5 bubbles RoseM721, yesterday | Read review
“Be aware that a lot of young sports teams use this hotrel.”
 of 5 bubbles gayee2013, 5 weeks ago | Read review
“Even numbered rooms are cooler”
 of 5 bubbles williamrdavis2, Oct 19, 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles adventuresrus2016, Sep 26, 2016 | Read review
“every floor was typically quiet”
 of 5 bubbles ghebreb, Sep 12, 2016 | Read review
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