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Courtyard Alexandria Pentagon South

4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
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  • Ultrazone Laser Tag
    1.6 mi
  • 3 star hotel
  • Pool
Reviewed July 23, 2013
Great service and rooms
We had a fabulous experience with the service at this hotel... more
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407 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
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Showing 403: English reviews
Philadelphia, Pennsylvania
Reviewed July 23, 2013

We had a fabulous experience with the service at this hotel. Everyone was not only helpful and attentive, but also truly pleasant. The breakfast was good, the banquet food was great, and Domingo was wonderfully helpful in accommodating our group's specific dietary needs. Common areas and conference rooms were great, as were the common area bathrooms. Beds and pillows were...

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Helpful?
Thank Jessica L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review your recent stay with us. I am sure that the staff mentioned will be pleased to hear how you enjoyed your stay and their service. I am very happy to read that your perception of the hotel staff was "helpful and attentive, but also truly pleasant". Thank you for staying with us...

Utila, Honduras
Reviewed July 20, 2013

We are here on a family reunion. I hesitate to review this, as our experience is so different from all the other reviews I can see. First the shuttle, after we called them took about 1 1/2 hours to pick us up from DCA . Check in was normal, but not friendly or unfriendly, just business like. The room was...

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Helpful?
2Thank ColibriSMA
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for review from your recent stay. I am sorry to hear that we did deliver services and products that were what you were expecting and were promised by the hotel. I appreciate your honest feedback and I will certainly use your review as a tool for training all aspects of the hotel staff. Reading your review we obviously...

Worcester, Massachusetts
Reviewed July 11, 2013

I was there for a Conference of my fraternity and I loved the service. They were very helpful and attentive to all our needs and requests. Especially Beza who always had a smile to greet us. Since the very first moment of my check-in until check out I always felt well cared. The rooms were nice, comfy and clean. It...

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Helpful?
Thank sllanos
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a wonderful review. I am pleased to read about your service encounters and how positively they impacted your stay. I will make sure and share your comments about Beza, she will be happy to know she helped make a difference during your stay. We hope you will visit us again for any future visits to the...

Westover, West Virginia
Reviewed July 5, 2013

Hotel was excellent all the way around. My fiancee and I fell in love with our room the moment we stepped foot in our room. Hotel staff are very friendly and has helped us feel right home the moment we checked in. Staff also set us up with a room on the 11th floor on the even side of the...

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Helpful?
1Thank Stephan J
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a wonderful review. It was a pleasure having you and your fiancé with us during your trip to DC. I will happily share your comments about your room, shuttle service and breakfast with the appropriate staff. They will be pleased to hear how positively they impacted your stay. We hope to see you again very soon.

Atlanta, Georgia
Reviewed July 4, 2013

We stayed for a night at the hotel and it was quite exciting experience from the staffs and their hospitality. The room Was super clean and the service was excellent. Definitely I recommend while you visit Virginia...

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Helpful?
Thank Amanuel L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the review of your recent stay. I am pleased to see that you found your room clean and the staff welcoming. We hope to see you again soon and hopefully for a longer visit.

Bogotá, Cundinamarca, Colombia
Reviewed June 30, 2013

I was arriving at Dulles at 2 a.m so I needed a hotel for the night and I booked here without knowing. this was my first experience with courtyards but I expected something similar to marriott brand hotels and this one inferior brand is obvious even when I paid something around 150 bucks for the night. it doesn't have room...

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Helpful?
Thank Ricardo N
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for taking the time to review your recent stay. I apologize that we were not able to meet your expectations and I will be sure to review our services and see what adjustments we can make to accommodate our guests. Thank you for your comments and suggestions on how we can improve the guest experience.

Atlanta, Georgia
Reviewed June 28, 2013

We stayed here the last week in June, 2013 for a family trip to DC and were surprised to find such a great hotel for a reasonable price. It is close to 395, which brings you right into DC if you are using your car and they have a shuttle which brings you to the Metro for easy access to...

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Thank vapple
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the review of your recent stay. I am happy that we were able to accommodate you during your trip to the DC area. I am especially please to read that my staff was “very attentive, friendly and courteous”. This is what will keep creating such positive experiences for our guests and I am happy they did this...

Durham, NC
Reviewed June 23, 2013

We traveled to the Washington area on a somewhat impulse trip and wanted Alexandria because we had friends there that we were going to meet. We had stayed in a Courtyard in Tyson's Corner and had a very good experience and decided to try the same brand again. They did not disappoint. From first to last, we had incredibly helpful...

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Helpful?
1Thank avidbeader
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a wonderful review and for your loyalty to Courtyard. I am pleased to hear that you and your family enjoyed your trip to the DC area and I am happy to know that you stayed with us for your visit. I will happily share your comments with the staff you identified from our Bistro, pool and...

Reviewed June 19, 2013 via mobile

We needed a hotel close to the airport (DCA) for an early flight. Reasonable price for the location. Rooms clean, neat. What you'd expect from a marriott property. However: (1) TV didn't work properly (2) pool ONLY open 5-10 pm when lifeguard on duty and (3) only 1 shuttle in operation when we traveled so the wait was over 30...

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Helpful?
Thank NurseK12
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review. I appreciate your honest feedback regarding our pool hours and the shuttle service. I will certainly look into ways we can accommodate all our guests with these services. I also want to apologize for your television not working; this should have been rectified prior to you arriving to the room. I will make sure we...

Virginia Beach, Virginia
Reviewed June 18, 2013

My wife and I stayed here to celebrate our 20th anniversary, visit favorite haunts, and renew our wedding vows. The staff at this hotel, especially Beza and Nichole, treated us like royalty. This property is convenient to Old Town Alexandria, Arlington, Pentagon City, Crystal City, and Washington, D.C. We had a great room and enjoyed great service. We commend it...

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Helpful?
Thank Thomas A R
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for such a positive review. Congratulations on 20years!!! We were honored to have you for such a momentous occasion. I will happily share your comments with Beza and Nicole and I am pleased to hear that they made such an impact on your during your visit. We hope to see you again soon.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range: $95 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Travelocity and Priceline so you can book your Courtyard Alexandria Pentagon South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travelers.
2 questions
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San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floors are best and quieter. I prefer rooms facing market versus those facing the interstate.”
 of 5 bubbles RoseM721, Dec 10, 2016 | Read review
“Be aware that a lot of young sports teams use this hotrel.”
 of 5 bubbles gayee2013, Nov 6, 2016 | Read review
“Even numbered rooms are cooler”
 of 5 bubbles williamrdavis2, Oct 19, 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles adventuresrus2016, Sep 26, 2016 | Read review
“every floor was typically quiet”
 of 5 bubbles ghebreb, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question