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Courtyard Alexandria Pentagon South

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Courtyard Alexandria Pentagon South
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386 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
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Showing 382: English reviews
Chicago, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 19, 2014

I booked this hotel for one night because I was in town for a conference and the host hotel did not have any rooms on my night of arrival. The rooms are nice and clean and this location seems to have been recently updated. I called ahead to see if they could have early check in. They were able to... More 

Helpful?
Thank triplov3r
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

triplov3r - We are so glad to hear you enjoyed your stay at our hotel. We certainly appreciate your great review. Your comments will be shared with our front desk staff and the rest of the team. I am glad that we were able to create such a memorable stay for you. We do hope you will join us again... More 

Pine Hill
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

We just returned from our mini vacation to DC. Our first room was let down. The bed sham had big stain and the tv wasn't working. Couldn't reach anybody at the front desk by phone so each time I discovered an issue I had to go down to the lobby. With that said, I gave them 5 stars due to... More 

Helpful?
3 Thank 50statestilIdo
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

50statestilIdo - Thank you so much for posting a positive review about your stay at our hotel. We will definitely share your experience with Aimen, Beza and the rest of our front desk team. We take great pride in ensuring our guests' satisfaction and we look forward to seeing you on your next trip to the Washington, DC-area. More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

This is a great property great place to relax. I want to special thank you to Ms. Beza has the highest quality of guest service i have ever seen you feel more like family then guest. Beza was very nice, helpful and patience i cannot say enough about her warm greeting.

Helpful?
6 Thank NuNu601
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

NuNu601 - Thank you for sharing your review on TripAdvisor. I appreciate your positive comments about Beza. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. I'm glad you enjoyed your stay with us and definitely look forward to seeing on your next trip to the DC... More 

Santa Rosa, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

Traveling to the Washington DC and New York areas with and without students for the past 30 years has afforded me the opportunity to observe the inner workings of many hotels in the area, and it is easy to say that Courtyard Alexandria Pentagon South has a staff that provides a service and setting that is second to none. Every... More 

Helpful?
1 Thank Budd S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Budd S- Thank you for so many kind words from your recent visit to the hotel. I am very pleased that we exceeded your expectations and will happily share your comments with the entire team. We definitely look forward to seeing on your next trip to the DC area. More 

worcester
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 31, 2014

My sister and I stayed here for 5 nights over Memorial Day weekend. I can't say enough about how welcoming and helpful the staff were, especially Stephanie and Reeza. The van drivers were all great. We never had to wait more than 15-20 minutes at the Pentagon City metro station for the van, The breakfasts were great and the bed... More 

Helpful?
1 Thank san_luis_rey
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

san_luis_rey - Thank you very much for such a wonderful review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that your stay worked out perfectly on memorial day weekend. I will happily share your comments with the entire staff. We look forward on seeing you on your next visit... More 

2 reviews
5 of 5 stars Reviewed May 21, 2014

This is a great property with a great staff. There is very little turnover in staff and they always remember you from the last visit, Stephanie is very kind and professional and always works to make my stay a good one. The pool is very clean and they keep it at around 85 degrees and great place to relax. I... More 

Helpful?
Thank Ed G
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ed G -Thank you for such a wonderful review. I will be happy to share your comments with Stephanie and the rest of the team. I am glad that we were able to create such a memorable stay for you and that we as a team met your expectations. We definitely look forward to seeing you on your next visit... More 

Williamsport, Pennsylvania
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 5, 2014

I'm not usually one to make lists like this, but this particular stay screamed for it. Let's see... Check in went okay at first but I was literally switched to a different agent midway through to hear about their lack of complimentary breakfast (which I knew). The previous agent just walked away to help someone else. Perhaps it was my... More 

Helpful?
1 Thank SteveG13
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

SteveG13 - Thank you for your review and I apologize that your stay was not what you have come to expect from a Marriott. We strive to ensure that every guest has an enjoyable stay and we did not meet your expectation and our own. I will be sure to address your concerns with my staff immediately in order for... More 

Spinnerstown, Pennsylvania
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 28, 2014

Stayed here a week ago with a group that had 28 rooms. The staff was very nice and helpful, rooms were blocked perfectly, and the breakfast each morning was wonderful. The pool was large and nicely laid out, great place to relax and swim. Would recommend this hotel for anyone looking for a nice place to stay near Washington D.C.... More 

Helpful?
Thank peggypauline505
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

peggypauline505 - Thank you very much for such a great review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that our room blocking and morning breakfast worked out perfectly for your group. I will happily share your comments with the entire staff. We look forward on seeing you on... More 

Woodinville, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

I do alot of work related travel, and stay in alot of Hotels. This Hotel is outstanding from the moment you walk in the door to check in to the moment you walk out after check out. The staff has the highest quality of guest service I have ever seen. You feel more like Family then guests. The Manager Keith... More 

Helpful?
1 Thank Carla H
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Carla H - Wow, thank you for such a wonderful review. I will happily share your comments with Stephanie, Edna, Greg and the rest of the team. I am glad that we were able to create such a memorable stay for you and made your work enjoyable. We definitely look forward to seeing you on your next visit to the... More 

Seattle
Level Contributor
255 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed April 24, 2014

We have been at this Courtyard for a week while touring DC and Alexandria, The front staff is fantastic and they are always ready and willing to help. I would like to thank Keith, Stephanie and Edna for all that they do! They should write a book on customer service!!! They have a great breakfast and the best pool in... More 

Helpful?
Thank DonHalazon
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

DonHalazon - Thank you for so many kind words from your recent visit to the hotel. I love the heading of “Fantastic-The Best Place To Stay!” I will be sure to share your comments with the entire team at our upcoming staff meeting. We look forward to seeing you on your next trip to the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Ave, Alexandria, VA 22304-1304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range: $108 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, TripOnline SA, Expedia, Priceline, Odigeo, Hotels.com, Orbitz and Marriott so you can book your Courtyard Alexandria Pentagon South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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