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Courtyard Alexandria Pentagon South

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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Yokosuka, Japan
1 review
3 of 5 stars Reviewed yesterday NEW

Pros: 1. Manna at the Bistro was a wonderful staff member who made sure her customers were taken care of each morning. She was very attentive, and I appreciated her thoughtfulness. 2. The hotel offers food vouchers, for some travelers, at their lobby restaurant. 3. The hotel is located close to several attractions. 4. The hotel has a free shuttle... More 

Helpful?
Thank SchuComm
Singapore, Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stay at this hotel at least one week every year, sometimes more, because we have family nearby. The staff at this hotel are always warm, courteous, helpful and friendly. All the staff, from those who work at the front desk, to the those who service the rooms, to those who serve in the Bistro - all are remarkably helpful... More 

Helpful?
Thank McSing
Fort Worth, Texas
Level Contributor
137 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I drove by this hotel every day before I decided to move out of the area and never gave it much notice. Wow, I can't believe this hidden gem would prove to be such a convenience. This hotel has a great well lit parking garage and several outside oversized parking spaces for trailers and large U-Hauls. Check in was very,... More 

Helpful?
Thank Sharkswave
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the comments. We look forward to seeing you back in the future. More 

A TripAdvisor Member
1 of 5 stars Reviewed July 16, 2016 via mobile

This is a horrible hotel, especially the management team. I was check into the hotel by one of the managers and he was the nastiest person that ever worked in Hospitality. First, he told me that being upset that for having to wait on their shuttle for 2 hour was my fault and that I was not not a valued... More 

Helpful?
Thank A TripAdvisor Member
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Please contact me directly so I may address this issue. Thank you More 

Puyallup
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

The Good: The staff who work here are incredible. They are all five-star people.  Everyone from the Bistro staff, to the managers have a singular focus to make each person’s stay, the very best it can possibly be. For example - I became ill on Friday. The manager, Yousif Alnimiry, went out of his way to help. He showed up... More 

Helpful?
Thank Mike M
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review again, Refrigerators and microwaves are on request only. I am glad that the staff was very helpful. Sheldon Johnson More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2016 via mobile

Very nice hotel!!! staff is friendly and the bistro is nice. I enjoyed my stay here just wish the hot tub would of been operational during my 6 night stay. Pool is nice and the workout room is nice also...free weights!

Helpful?
Thank Pam B
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice comments. I am sorry about the hot tub but the side jets are being repaired but the lower jets work. Sheldon Johnson More 

dana point, ca
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 27, 2016

Stayed here for several days in June for a hearing at the ASBCA. The hotel offers a great deal for Government travelers. The complimentary breakfast buffet was excellent and the voucher for evening food was great, especially good for when you're too tired to go out for dinner. Free wifi for Elite members.

Helpful?
Thank octraveler11
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us and we look forward to having you stay with us again. Sheldon Johnson More 

Chesapeake, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016

The room was very clean & housekeeping did a great job with touch-ups & towel services. The breakfast & restaurant staff were superb. Food always hot & they'll even refresh items 10min before closing.

Helpful?
Thank SPSM
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the comments. Please come back and visit us again Sheldon Johnson More 

Burnsville, Minnesota
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 22, 2016

The hotel is nice and the location makes it very quiet. Also, the staff is awesome. The front desk personnel are friendly and remembered me after only 1 stay! The food at the bistro is great and the staff there are extremely accommodating and friendly. Overall it is a great atmosphere. I highly recommend this hotel.

Helpful?
Thank Lorie N
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice comments. I have passed along your comments Sheldon Johnson More 

Copperas Cove, Texas
Level Contributor
284 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 18, 2016

Stayed here for a couple of nights before flying internationally. We chose this hotel for the location and it was cheaper than staying in Crystal City. We wanted to be right by 395 to get to DC and to Centerville. The rooms are average Courtyard rooms. The business center is small and one of the computers wasn't working and there... More 

Helpful?
Thank cubgirl65
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your feedback. We do have only 2 computers in the business center but we also have free WiFi in the lobby. We also have 15 restaurants with a short shuttle ride. Sheldon Johnson More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Ave, Alexandria, VA 22304-1304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range: $91 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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