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Courtyard Alexandria Pentagon South

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Courtyard Alexandria Pentagon South
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373 Reviews from our TripAdvisor Community

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Showing 369: English reviews
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

This is a horrible hotel, especially the management team. I was check into the hotel by one of the managers and he was the nastiest person that ever worked in Hospitality. First, he told me that being upset that for having to wait on their shuttle for 2 hour was my fault and that I was not not a valued... More 

Helpful?
Thank A TripAdvisor Member
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Please contact me directly so I may address this issue. Thank you More 

Puyallup
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The Good: The staff who work here are incredible. They are all five-star people.  Everyone from the Bistro staff, to the managers have a singular focus to make each person’s stay, the very best it can possibly be. For example - I became ill on Friday. The manager, Yousif Alnimiry, went out of his way to help. He showed up... More 

Helpful?
Thank Mike M
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your review again, Refrigerators and microwaves are on request only. I am glad that the staff was very helpful. Sheldon Johnson More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel!!! staff is friendly and the bistro is nice. I enjoyed my stay here just wish the hot tub would of been operational during my 6 night stay. Pool is nice and the workout room is nice also...free weights!

Helpful?
Thank Pam B
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice comments. I am sorry about the hot tub but the side jets are being repaired but the lower jets work. Sheldon Johnson More 

dana point, ca
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for several days in June for a hearing at the ASBCA. The hotel offers a great deal for Government travelers. The complimentary breakfast buffet was excellent and the voucher for evening food was great, especially good for when you're too tired to go out for dinner. Free wifi for Elite members.

Helpful?
Thank octraveler11
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for staying with us and we look forward to having you stay with us again. Sheldon Johnson More 

Chesapeake, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was very clean & housekeeping did a great job with touch-ups & towel services. The breakfast & restaurant staff were superb. Food always hot & they'll even refresh items 10min before closing.

Helpful?
Thank SPSM
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the comments. Please come back and visit us again Sheldon Johnson More 

Burnsville, Minnesota
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is nice and the location makes it very quiet. Also, the staff is awesome. The front desk personnel are friendly and remembered me after only 1 stay! The food at the bistro is great and the staff there are extremely accommodating and friendly. Overall it is a great atmosphere. I highly recommend this hotel.

Helpful?
Thank Lorie N
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for the nice comments. I have passed along your comments Sheldon Johnson More 

Copperas Cove, Texas
Level Contributor
245 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 18, 2016

Stayed here for a couple of nights before flying internationally. We chose this hotel for the location and it was cheaper than staying in Crystal City. We wanted to be right by 395 to get to DC and to Centerville. The rooms are average Courtyard rooms. The business center is small and one of the computers wasn't working and there... More 

Helpful?
Thank cubgirl65
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your feedback. We do have only 2 computers in the business center but we also have free WiFi in the lobby. We also have 15 restaurants with a short shuttle ride. Sheldon Johnson More 

Atlanta, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2016

Stayed there for a one-night visit this week. We arrived very late. Sometimes this means that you have inexperienced staff at the front desk, but at this hotel there were two experienced team members ready to serve. Check in was speedy and efficient, and the courtesy and professionalism of the staff made us feel very welcome after a long day.... More 

Helpful?
Thank Chime141
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Thank you for your comments. Please do come back and visit us again Sheldon Johnson More 

Austin, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 9, 2016

Be ready to pay for parking !! other than that hotel is pretty clean I won't lie I was pretty pissed after I paid and the clerk said 21 dollars for parking I said wow there goes my breakfast money I wish I knew that information before I booked the hotel

Helpful?
Thank mashtuck1
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

mashtuck1, We do charge for parking as do all the local hotels. It is also listed on our website. Thank you for staying with us. More 

Long Beach, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 9, 2016

I stayed here for four nights, while at a conference at nearby Virginia Seminary. The hotel was clearly converted from something else. As such, it wasn't as polished as other newer or purpose build Courtyard's often are. The immediate area isn't the best, with no good restaurants within an easy walk. All of that said... the staff here is awesome.... More 

Helpful?
Thank JRLander
Sheldon J, General Manager at Courtyard Alexandria Pentagon South, responded to this review

JRLander, Thank you for your review, We do have shuttle service to local restaurants in Shirlington which is about 7 minutes away. There are 15 restaurants and shopping. Sheldon More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Location: United States > Virginia > Alexandria
Price Range: $98 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 191
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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