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Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
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647 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 631: English reviews
Baltimore, Maryland
Reviewed February 17, 2013

Great to stay for the for a weekend trip. The front desk clerk Ms. Ashiya Brown was very helpful during me & my wife stay. We will come again whenever we come back to Old Town. I enjoy the dinner surface in the area. Also, drove around Old Town to sightseeing the different areas.

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Helpful?
Thank maryland_13
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your positive comments of our staff. Glad you had such a great weekend and enjoyed the restaurants in our area. Please let us know the next time you are in the area we'll give you some insider info on more local attractions.

Reviewed February 16, 2013 via mobile

I have stayed at this hotel under this name and the Ramanda dozens of times over the last twenty years for business and I can't ever remember being disappointed. Just there for a couple of nights had a nice room with a view of the river. Front desk and bell staff helpful and polite. As a runner it is right...

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Helpful?
Thank Hockeybo
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and being a loyal customer to us. We really hope you let us know the next time you will visit with us. Being a runner we could tell you of other activities for your exercise and enjoyment. We will pass on your positive feedback to our staff.

Washington DC, District of Columbia
Reviewed February 11, 2013

I am a Priority Club Gold member and recently stayed at the Crowne Plaza Old Town Alexandria twice within a month--once for seven nights and the other for three nights. The room was comfortable and the view of the Potomac was excellent. The room service and especially the front desk staff (like other guests, extra kudos to Ashiya) made our...

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Helpful?
Thank 42ernest
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for the being one of our Loyal Priority Club members and having such positive feedback for us. We are glad and it our pleasure to have made your stay an enjoyable one. We hope the next time you visit us you will take advantage bikes we have available for the our guest to explore the area. There's a...

Mantua, New Jersey
Reviewed February 7, 2013

This hotel was very average and bland. Rooms are a little outdated and in need of upgrades, we had a partial view of the city. We came during inauguration so it was madness the entire time. Not enough staff was on duty to handle the large groups in house. It was pointless to ask the front desk any questions because...

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Helpful?
Thank HotelLove88
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear HotelLove88, Thank you for taking the time to express your thoughts and concerns. . I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are comfortable. I would also like to...

Reviewed February 4, 2013

I recently had a , three day stay at the Crown Plaza. I was having a bad day but went to check-in and was greeted by the front desk staff. I'm sure they seen that I was upset at the the time, Ashiya was great and very professional. She let me know about things to do in the area and...

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Thank Destine74
Walnut Creek, California
Reviewed January 30, 2013

I recently stayed here for a business trip to the area, the front desk staff were prompt in checking me in and I was provided free drink tickets for each day I was there which was a nice surprise. Breakfast at the restaurant was included in our work package with the hotel, otherwise I would have not eaten there. Food...

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Thank WaywardWander9
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. We are so glad that you enjoyed your stay with us. I am glad to hear that our location worked out so well for you that you would consider it also a great location for your vacation. It was our great pleasure to have delighted your appetite in...

Washington DC, District of Columbia
Reviewed January 29, 2013

So coming here, I thought this place was really really nice, starting at the front desk, as a Priority Club member and platiium status, you would think they would recongnize you for that status. Not at all!!! I thought an upgrade would come, Not all all. Rooms are not that impressive at all. Nice views of the city and the...

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Thank NJFNST K
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

I am sorry that your stay was not up to your expectations. Thank you for the feedback and we are going to address your concern with our associates. As our loyal customers as yourself are the basis of our growth and recognition. Our intention at the Crowne Plaza is to make you feel as comfortable in our hotel as you...

Kansas City, Missouri
Reviewed January 24, 2013

I absolutely love this hotel. There is an unlimited amount of things to do in walking distance. Bikes, trails, dining, king st, shopping .... unlimited! Staff is always helpful. And it's always clean. Most hotels in my opinion could use a little updating in the bathrooms - but not everything can be brand new. I've never had a bad stay...

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1Thank Michelle19855
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are glad that you enjoyed your stay with us, hope you enjoyed the bicycles that we had available that are free to our guest...

Dallas, Texas
Reviewed January 24, 2013

This is a very straightforward hotel. Decent-sized rooms, good amenities. However, breakfast was supposed to offer a buffet but there was none. It took nearly 30 minutes just to order and get an omelette! Check-in was ok for me because I happened to arrive first, but the single desk clerk and long wait was quiite annoying for the 5 people...

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1Thank kadels_s
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear kadels_s, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our amenities. However, We’re sorry we fell below your expectation regarding breakfast experience and room cleanliness. We will address these points. I assure you the feedback of our hotel will be...

Reviewed January 22, 2013

The staff is not trained properly, the left hand does not know what the right hand is doing. The breakfast was terrible and overpriced. No complimentary coffee and you have to pay for wifi. The shuttle service was a joke, I had to pay for a cab my entire stay. the hotel is not close to King street, especially in...

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2Thank Renac1124
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

I am sorry that your stay was not up to your expectations. Thank you for the feedback and we are going to address your concern with our associates. I am sorry that you had an issue with the our complimentary shuttle it does make scheduled trips to the airport every half hour on the hour and to Fairfax St and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $89 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Old Town Alexandria staff and other travelers.
3 questions
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Riverton, Wyoming
TEQUESTA, Florida, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel offers a great view of the Potomac River”
 of 5 bubbles westwill18, 2 weeks ago | Read review
“people slam there doors to much it wakes you up.”
 of 5 bubbles dbernard42, 2 weeks ago | Read review
“Ask for a room on one of the top floors facing the water.”
 of 5 bubbles Danielita23, Jul 31, 2016 | Read review
“Higher floors have nice views”
 of 5 bubbles OzTex, Jul 27, 2016 | Read review
“Can get a room with fridge & Micro, but have to book it that way. Not all rooms have them.”
 of 5 bubbles 544kristena, Jul 27, 2016 | Read review
5 of 5
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