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Crowne Plaza Hotel Old Town Alexandria

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642 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 626: English reviews
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 10, 2013

We really enjoyed our stay here. It is an older hotel but very clean and nice. The view of the Potomac is great. Walking distance to King Street and great Alexandria restaurants. The room was very clean. The staff was really nice too. They went out of their way to accomodate us in every way. They answered questions, helped with... More 

Helpful?
3 Thank Elizabeth W
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are extremely happy to hear that our staff made your stay a memorable stay. And we are really happy to here your thoughts on... More 

Roanoke, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 9, 2013 via mobile

The room decor may be a little dated and the bed is a tad firm for my taste but overall a very comfortable place to stay. The view of the river is fantastic. I love the location in Old Town Alexandra! Great charm and small town feel in the city.

Helpful?
Thank Shari G
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comment. I am glad to hear that are location worked out so well for you. Next time you stay with us try out the bicycles that we have available that our free to our guest to enjoy the area. We look forward to seeing you return in the future. More 

Portland, Oregon
1 review
Reviewed March 4, 2013

Staff is weird here. They don't answer the phone when you call down to the front desk. The person delivering room service was not very friendly. They sent a repair guy to my room at 9 pm to fix a fluorescent light in the bathroom. It's not very convenient to the Metro. Luckily I only paid $72/night on Hotwire.

Helpful?
Thank andy f
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you so much for your comments, we always look forward to hearing from our guest on how we can improve. I am sorry that you had an issue with our front desk service and staff. It is our goal to make sure every one of guest has absolutely fantastic stay. We are constantly training our staff and empower our... More 

Little Rock, Arkansas
Level Contributor
6 reviews
4 hotel reviews
Reviewed March 3, 2013

I recently stayed at this hotel because of a reservation mistake at another hotel. I was able to get a great rate at the last minute. The hotel is located 2 miles from Reagan Airport and provides a convenient shuttle service. They also will take you to Old Town Alexandria if possible. I was able to walk to the King... More 

Helpful?
Thank Edward N
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are so glad that you enjoyed your stay with us. I hope you had the opportunity to enjoy our amazing food options such as... More 

Woodworth, Louisiana
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 23, 2013 via mobile

Fresh lemony smell everywhere, especially as you enter lobby. Love the large room with great comfortable bed and bedding. Location is central to sights and transportation: shuttle to airport and metro.

Helpful?
2 Thank Kay W
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your great comments and your positive feedback. It is truly our pleasure to service our guests. I am glad to hear that our location worked out so well for you. We also have a shuttle to King Street you might want to take advantage of as well, or the bikes we offer free for the guest see... More 

Baltimore, Maryland
1 review
Reviewed February 17, 2013

Great to stay for the for a weekend trip. The front desk clerk Ms. Ashiya Brown was very helpful during me & my wife stay. We will come again whenever we come back to Old Town. I enjoy the dinner surface in the area. Also, drove around Old Town to sightseeing the different areas.

Helpful?
Thank maryland_13
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your positive comments of our staff. Glad you had such a great weekend and enjoyed the restaurants in our area. Please let us know the next time you are in the area we'll give you some insider info on more local attractions. More 

Level Contributor
187 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 16, 2013 via mobile

I have stayed at this hotel under this name and the Ramanda dozens of times over the last twenty years for business and I can't ever remember being disappointed. Just there for a couple of nights had a nice room with a view of the river. Front desk and bell staff helpful and polite. As a runner it is right... More 

Helpful?
Thank Hockeybo
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and being a loyal customer to us. We really hope you let us know the next time you will visit with us. Being a runner we could tell you of other activities for your exercise and enjoyment. We will pass on your positive feedback to our staff. More 

Washington DC, District of Columbia
2 reviews
Reviewed February 11, 2013

I am a Priority Club Gold member and recently stayed at the Crowne Plaza Old Town Alexandria twice within a month--once for seven nights and the other for three nights. The room was comfortable and the view of the Potomac was excellent. The room service and especially the front desk staff (like other guests, extra kudos to Ashiya) made our... More 

Helpful?
Thank 42ernest
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for the being one of our Loyal Priority Club members and having such positive feedback for us. We are glad and it our pleasure to have made your stay an enjoyable one. We hope the next time you visit us you will take advantage bikes we have available for the our guest to explore the area. There's a... More 

Mantua, New Jersey
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 7, 2013

This hotel was very average and bland. Rooms are a little outdated and in need of upgrades, we had a partial view of the city. We came during inauguration so it was madness the entire time. Not enough staff was on duty to handle the large groups in house. It was pointless to ask the front desk any questions because... More 

Helpful?
Thank HotelLove88
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear HotelLove88, Thank you for taking the time to express your thoughts and concerns. . I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are comfortable. I would also like to... More 

1 review
Reviewed February 4, 2013

I recently had a , three day stay at the Crown Plaza. I was having a bad day but went to check-in and was greeted by the front desk staff. I'm sure they seen that I was upset at the the time, Ashiya was great and very professional. She let me know about things to do in the area and... More 

Helpful?
Thank Destine74
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $86 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Old Town Alexandria staff and other travelers.
3 questions
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Riverton, Wyoming
TEQUESTA, Florida, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on one of the top floors facing the water.”
 of 5 bubbles Danielita23, Jul 31, 2016 | Read review
“Higher floors have nice views”
 of 5 bubbles OzTex, Jul 27, 2016 | Read review
“Can get a room with fridge & Micro, but have to book it that way. Not all rooms have them.”
 of 5 bubbles 544kristena, Jul 27, 2016 | Read review
“Find another hotel that will have their rooms ready at checkin time.”
 of 5 bubbles 529RickM, Jul 25, 2016 | Read review
“dont take a room over the restaurant”
 of 5 bubbles kenpatSydney, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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