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Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
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628 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 612: English reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 22, 2013

The staff is not trained properly, the left hand does not know what the right hand is doing. The breakfast was terrible and overpriced. No complimentary coffee and you have to pay for wifi. The shuttle service was a joke, I had to pay for a cab my entire stay. the hotel is not close to King street, especially in... More 

Helpful?
2 Thank Renac1124
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

I am sorry that your stay was not up to your expectations. Thank you for the feedback and we are going to address your concern with our associates. I am sorry that you had an issue with the our complimentary shuttle it does make scheduled trips to the airport every half hour on the hour and to Fairfax St and... More 

Charlottesville, Virginia
Level Contributor
170 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed January 13, 2013

Have stayed at this establishment a few times. I can honestly say that despite the name and general location, this property chronically falls down on the job of meeting expectations. You don't come here expecting a Motel 6 experience. The front desk is consistently inept -- whether taking initial reservations, dealing with housekeeping or room issues, or answering rather simple... More 

Helpful?
2 Thank Eric S
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for choosing our hotel for your lodging, we appreciate your feedback. We take a great deal of pride in our operation and are continually striving to achieve the highest levels of guest satisfaction. Encounters such as the ones you experienced deter from our overall objective and as such are of great concern to us. We would appreciate you... More 

Waldorf, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 7, 2013

I booked this room through priceline( I love naming my own price). I called after booking and asked if I could get a room on a high floor with a river view and I was accomadated with that and was very happy. The view was awesome fyi. NIce sized room, huge king size bed. I am not a fan of... More 

Helpful?
1 Thank Anthony S
Murrieta, California
Level Contributor
164 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed December 15, 2012

We thought this was a bit closer to King Street but it was a good 15-20 minute walk - about 8 blocks. Rooms are comfortable with nice linens. Parking was additional $20 but it's outside with no protection so seemed a bit high. Check in was fast and easy. There was a bit of confusion on the deposit required for... More 

Helpful?
1 Thank Malcolmsmom
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Malcolmsmom, Thank you for submitting your review of our hotel. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information. I look forward to hearing back from... More 

Valdosta, Georgia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed here on business. Staff friendly and helpful. Room was clean. Hotel has shuttle to and from Reagan airport, and to King St for shopping and restaurants. Quiet area and away from hustle and bustle but not too far to get to DC area attractions.

Helpful?
Thank LrynB
Knoxville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2012

Not the best Crowne Plaza I have ever been to, but wonderful location to experience Old Town Arlington, which is worth the visit. The rooms are average, but very clean. The staff will go out of their way to accommodate you. I would without hesitation recommend or stay again.

Helpful?
1 Thank Wanda R
UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 19, 2012

I stayed here for five nights on business. The hotel and room itself were clean and well presented. Alexandria Old Town proper is about 15 minutes' walk south of here and the nearest Metro station (King Street) is around 30-40minutes' walk. The location is a mix of good and bad, it's right on the shores of the Potomac and there's... More 

Helpful?
Thank Sattamassagana
Hotel S, Administrator at Crowne Plaza Hotel Old Town Alexandria, responded to this review

We thank you for you comment. We strive for guest to have a pleasant stay with us. When you stay with us in the future, we do have sleep amenities for your room to help suppress any disturbances while you are sleeping. You are right about the view, we had many compliments of the rooms view of the Capitol. Again... More 

jjenred5
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 17, 2012

I made a reservation here for myself and two colleagues and really only did because something was going on in town and everything else in DC and Alexandria was booked. But I was pleasantly surprised. It's nothing to take pictures of, it's very functional, but it's clean and the staff is very nice and helpful. It does the job and... More 

Helpful?
Thank jjenred5
Pittsburgh, Pennsylvania
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 14, 2012

Decent hotel, but the parking fees and internet fees for non rewards members will keep me from ever returning. Rooms are decent, check in was not the friendliest but others through the week were much friendlier. Also hotwire is not eligible for points on rewards card.

Helpful?
Thank ffron69
Hartland, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 11, 2012

We stayed here for 3 nights and didn't have any problems at all. The staff was extremely friendly. They let us check in at 10:30 am, which was wonderful since we had driven all night. The rooms were clean and the view was great. I did notice a slight musty smell when we first got to our room, but I... More 

Helpful?
Thank Michele K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $105 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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