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Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
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615 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 600: English reviews
Chester, Virginia
Level Contributor
239 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 31, 2013

Sent here from the Holiday Inn which was full we got a better deal! Excellent, helpful staff. The room was clean and the bed was comfortable. My only complaint was the $15.00 charge for parking. But not unusual for the area.

Helpful?
Thank Dizymaus
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your comments and we are extremely pleased that you enjoyed your stay!!! More 

Miami, Florida
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 31, 2013

The Crowne Plaza is a very nice hotel that is well maintained and super clean. The beds were also very comfortable. Our rooms overlooked the Potomac and DC. The hotel provides a shuttle to the airport/metro, which is convenient but it can be full at times. My only issue would be with the front desk personnel. When we checked in,... More 

Helpful?
1 Thank Barbara1106
Cambridgeshire
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 31, 2013

Stayed one night prior to flight back to UK, had a room on the 12th floor unfortunately with no view to speak off but that's irrelevant, full height windows just looked out onto the town of Alexandria. Extremely comfy bed, good TV selection, and all this at a great rate using Priority Club Rewards, Wifi in the room runs $10... More 

Helpful?
1 Thank dg761
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2013

The hotel was very nice and clean. We really enjoyed the free bike rentals they offered and the many bike paths around town and into DC. I really just want to credit one of the hotel managers, Dave Collier, for going above and beyond and truely caring about his guests' experience: My friend and I were rushing back to the... More 

Helpful?
3 Thank Lauren Q
rshkj
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 19, 2013

The hotel rooms are very nice and they are clean. The problem is the front desk people, they act like they don't care if you are there or not. I wanted to add my priority club number at check in, the lady at the counter told me she couldn't add it because the reservation was made in someone else's name.... More 

Helpful?
Thank rshkj
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear rshkj, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of... More 

Fort Myers, Florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 9, 2013

The hotel was clean and staff was courteous. The location is not the best as it relates to public transit. They have one van that leaves every half hour. We were there for a conference and everyone was leaving at the same time. One van is not enough. Its quite a hike to the Metro, if you miss the shuttle.... More 

Helpful?
Thank 1953ladybug
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear 1953ladybug, Thank you for providing us with a very considerate review and thank you for staying with us. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for the overall dissatisfaction you had experienced. We... More 

Brooklyn, New York
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 7, 2013

The hotel needs a refresh, but is very passable and a good bargain in the area (which helps the place get a "very good" rating from me). The staff was helpful when we needed something. The Railstop Gastropub (the hotel's restaurant) was a pleasant surprise, in fact my son claims he had "the best dessert there ever"-the Baked Chocolate Puddin'.... More 

Helpful?
Thank BayRidgeGF
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Thank you for your pleasant comments and feedback. We are so happy to know you family and especially your son enjoy the delicious food in our restaurant. We are also very pleased know that our location was a great fit to your plans for here and the surrounding area. We love to hear the bicycles are enjoyed so much. So... More 

North Carolina
Level Contributor
307 reviews
278 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
3 of 5 stars Reviewed May 7, 2013

The hotel is fine - a bit older. It looks like it once hosted some grand events but today is a third string property. The airport shuttle was confusing. It ran late, the van was too full so folks were left waiting for the next shuttle, the driver spoke little English. I got to the hotel - but it was... More 

Helpful?
1 Thank sbccc
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

We are appreciative of all comments and feedback our guest leave for us. We are happy share all comments with our staff which is helpful and constructive in fueling our mission to make our guest have a more enjoyable to stay with us. We are sorry we did not meet your expectations with the complimentary shuttle service provided. We look... More 

Green Bay, Wisconsin
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 5, 2013

On an 18 day trip we spent two days here because my wife was attending a conference at this location. So, we did not pick this hotel utilizing TripAdvisor. On our 18 day trip we always stayed at places with free wireless internet service, free breakfast and reasonable rates given the location. Given our criteria, we could have found other... More 

Helpful?
Thank unionrep1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Unionrep1, Thank you for staying with us and providing us a candid feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 2, 2013

I stay at this hotel on occasion and have found the staff to be very pleasant. Two people who have consistently gone above and beyond the call of duty are Florivi Diaz (front desk) and David Collier (bellman/shuttle van driver). They both deserve public praise. If you stay at this hotel, they will always give you a helping hand if... More 

Helpful?
1 Thank whereislarry
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $100 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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