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Crowne Plaza Hotel Old Town Alexandria

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647 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Medford, Massachusetts
Reviewed September 4, 2013

This experience was wonderful! We stayed two nights and the location was easy to get to and the view was awesome . . .overlooking the Potomac. When we checked in I was a little concerned that we were on the 12th floor but it was not an issue. The elevators were always available and quickly took us from the lobby...

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Helpful?
Thank Jeanne M
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jeanne M, Thank you for your valued comments and feedback. Your taking the time to do so, is very much appreciated. We are glad you found the rooms to be clean and spacious, the views to be wonderful, our staff professional, and our location perfect for your itinerary. It is our goal that each guest would have a great...

Aurora, Illinois
Reviewed August 31, 2013

We cannot comment on the value since we used another means to book the reservation. However, when we arrived we were greeted by a wonderful young lady named Griselda. She was professional, friendly, courteous, knowledgeable and EXTREMELY helpful. She was our first experience walking in the door and she was great! Then we headed up to our rooms, which were...

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Helpful?
Thank E L
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear E L, We appreciate your comments, your positive name recognition of our staff, services and feedback on our hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. Your comments will be shared with our staff to encourage continued efforts of generous hospitality. We are happy you enjoyed...

Silver Spring, Maryland
Reviewed August 28, 2013

I can't talk much about value since I got a Priceline deal. But the place was clean, quiet, and comfy. Not a palace, but perfectly fine. No need to pay for parking if you plan to be out in the car most of the day -- street parking is free outside business hours (and all Sunday). Old Town is a...

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Thank whichthat
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Whichthat, We appreciate your compliments and feedback on our hotel. It is our pleasure to serve you. We are happy to hear that your accommodation were pleasant and comfortable. It is our goal to provide our guest a great overall experience. Looking forward to your return

Aurangabad , India
Reviewed August 28, 2013

I am happy from all points of view . Room was spacious and tastefully furnished . Breakfast was sumptuous and good value for money . Hotel staffs were exceptionally courtious . I would particularly like to mention about Ms Florivi -- she was very cooperative and extended all help very cheerfully .

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1Thank Khokan2013
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Khokan2013, We appreciate your comments, your positive name recognition of Ms. Florivi, our services and feedback on our hotel. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. Your comments will be shared with our staff to encourage continued efforts of generous hospitality. We are happy you enjoyed...

Reviewed August 25, 2013 via mobile

We booked at the last minute was able to get a great price. Clean hotel with a great room veiw. Location was perfect close to I95 and DC. Great customer sevice!!! We were able park on the street right in front of the hotel.

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Thank shame774
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Shame774 Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is our pleasure to serve you. We love knowing we achieved our goal in providing you with an overall experience that...

London, United Kingdom
Reviewed August 24, 2013

The good things: 1. Parking was free 2. Situated in a quiet part of town by the cycle trail 3. Large room size 4. Partial view of Potomac 5. Comfortable bed The bad things: 1. Miserable staff, no-one smiled and during check-in the staff member barely even spoke 2. Nothing of any note located in close walking distance 3. Depressing...

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Thank hotelfussy
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Hotelfussy, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. We apologize that you were not pleased with your experience with us. It's our goal, that all of our guests would have a great overall...

Kelowna, Canada
Reviewed August 16, 2013

Though I was able to get a good price on a discount travel site, the original quote was really pricey. Staff wasn't overly friendly, though on check out she did take off my internet charge. Sorry who charges for internet these days. STOP IT...Also, was charged $7.50 for a draft in the bar one night. Crazy...think it was only 12...

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Thank amtiii
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Amtiii, We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. We apologize that you were not pleased with your experience with us. It is our goal, that all of our guests would have a great overall experience. Our restaurant is a Gastropub...

Reviewed August 15, 2013

We traveled to Washington DC back in early April this year, which is considered a high season (During the Blossoms festival). Hotel rooms in DC were really expensive so we decided to book a room at Crowne Plaza in Alexandria and take the train to DC. I booked my room with a river view through booking website. When we arrived...

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1Thank Hany B
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Hany B, Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to assert improvements where it is necessary. We are very happy to hear that our location was well suited to your plans and travels in the area. It is our goal...

Tucson, Arizona
Reviewed August 14, 2013

A group of us came to Alexandria as part of a professional conference. Part of us stayed July 11-14 and part of us stayed July 12 - 17. We had three rooms. The hotel completely messed up our reservations, placing everybody's room under one name and one credit card. It took numerouse conversations with the front desk staff as well...

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1Thank bborich
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear BBorich, Thank you for taking your valuable time to give your comments. We receive each comment as a vital tool in improving and making changes where needed to best serve our guest. It is our goal to provide our guest a great overall experience. We apologize that you were not pleased with your experience with us. It our goal,...

Dorchester, United Kingdom
Reviewed August 8, 2013 via mobile

I thought that we'd regret not being right in DC but actually Alexandria is lovely. King Street is about a 20 minute stroll away and has many interesting places to visit, shop and eat. The hotel is clean and well maintained. We had to ask for wifi as Priority Club members and we don't have a fridge which is s...

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Thank LE4d
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear LE4d, Thank you for taking your valuable time to give us your comments. We are very happy to hear that our location was well suited to your plans and travels in the area. We apologize that the Wifi service was not up to your expectations, we will look into ways to correct these issues with the provider. We look...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $89 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Old Town Alexandria staff and other travelers.
3 questions
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Riverton, Wyoming
TEQUESTA, Florida, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel offers a great view of the Potomac River”
 of 5 bubbles westwill18, 2 weeks ago | Read review
“people slam there doors to much it wakes you up.”
 of 5 bubbles dbernard42, 2 weeks ago | Read review
“Ask for a room on one of the top floors facing the water.”
 of 5 bubbles Danielita23, Jul 31, 2016 | Read review
“Higher floors have nice views”
 of 5 bubbles OzTex, Jul 27, 2016 | Read review
“Can get a room with fridge & Micro, but have to book it that way. Not all rooms have them.”
 of 5 bubbles 544kristena, Jul 27, 2016 | Read review
5 of 5
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