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Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
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628 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Old Town Alexandria
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Showing 612: English reviews
Morrisville, Pennsylvania
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed July 22, 2014

The biggest problem with this hotel seems to be the management: Pros: Location-price-shuttle service from Reagan Airport. Nice rooms. Cons: Management is cheap and it shows: The fire alarm rang 0406; fortunately a false alarm. But no one knew it was a false alarm, so we evacuated. Upon reaching the outside it was mass confusion; people milling around, wandering in-out... More 

Helpful?
Thank andrew l
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Andew I, Thank you for your valuable feedback. Your experience is important to us. The safety of our guest is paramount. We do have procedures in place for an actual emergency that all our desk agents are trained and aware of, however we are reassessing the procedures with the hired security company and their role in accompanying these emergency... More 

preston, uk
Level Contributor
97 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here for three nights as part of an Archers/ Cosmos touring holiday. It is in the historic area of Alexandria and the surroundings are quiet and felt safe. The hotel is a typical Crowne Plaza, large, clean and comfortable. No problems at all with the rooms and good and friendly staff. Food and drink in the hotel are... More 

Helpful?
1 Thank jcann
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jcann, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. We receive constructive comments as a helpful tool to show us where we can work harder to serve our guest better. We are glad you found the rooms to be clean and spacious, our staff helpful, and... More 

Gainesville, Florida
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed July 20, 2014

I stayed here for the last three days for a workshop at their sister property, the Holiday Inn. The hotel is perfectly okay, but there are some service issues. First, the good. The rooms are nice. Beds are comfortable, bathroom clean, good water pressure. Housekeeping is efficient. There is also a microfridge; not all that common in full-service hotels. If... More 

Helpful?
Thank toddling40
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear toddling40, Thank you for your comment on your recent stay with us. It is our goal to make sure all of our guests have an absolutely fantastic stay. We regret that in your experience with us we did not accomplish that goal. We're sorry you did not find the bed to be comfortable or get a good nights rest... More 

2 reviews
1 of 5 stars Reviewed July 20, 2014 via mobile

Bought via priceline and was advertised as a 3 1/2 star hotel. That is a gross overstatement. First room had a dead cockroach. When I asked for a credit back so I could leave they said no since I bought via priceline. A/C was also not working in this room. Matter of fact they offered me nothing and still charged... More 

Helpful?
Thank timgomer
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear timgomer, Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. We utilize your comments to better assist and serve our guest. We apologize you were not completely comfortable at our hotel. We train our staff to be responsive to our guest needs. We apologize... More 

Paris, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

We stayed just one night. The staff was very helpful - let us check out the room before we made the reservation and found and held a forgotten bag for us. The south facing suite we had on the 11th floor gave a wonderful view of the Potomac and the park where they held the fireworks on the 12th. There... More 

Helpful?
Thank nuge07
Sydney Australia
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here for 2 nights over the Memorial Day weekend. The hotel is clean and the beds are comfy and you can get a good sleep. It is a little out of town but there are shuttles and there is a convenience store nearby. We were very happy with the free wifi even though you had to join to... More 

Helpful?
1 Thank annabelle2904
Ayr, United Kingdom
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 14, 2014

I stayed here for two nights and was thoroughly impressed. The lobby is large with a selection of newspapers and also computers for guests to use. The room I had was large and overlooked the Potomac river. I could even see Capitol Hill in the distance! There is a wonderful restaurant in the hotel which I highly recommend for dinner.... More 

Helpful?
Thank Akita A
North Carolina Coast, North Carolina
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 11, 2014

A nice hotel with friendly attentive staff. Large lobby area with couches and computer desk. The reception staff were friendly and helpful. Restaurant in the hotel if you don't feel like eating in town. We had a nice suite on the 11th floor facing the river but more expensive. Suite had a large seating area with couch, TV, desk and... More 

Helpful?
1 Thank JLB106
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear JLB106, Thank you for the great review of your recent stay with us. It is our utmost pleasure to have served you. It is our goal to provide our guest with a great overall experience. We're happy that you were more than pleased with being conveniently located to your travel plans in the area. Thank you for choosing us,... More 

SC
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

Hotel was nice, comfy beds. Front desk was good, however Reps did not have name tags. I like to call people by their name everywhere i go. Rep accommodated our family on the same floor which was awesome. Hotel has a restaurant which was nice, kids wanted milk. Shower nice, but water drained slowly. Housekeeping was good too. Location was... More 

Helpful?
Thank ClassyLatina
Sydney, Australia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 8, 2014

Stayed here for 2 nights on ton 3rd and 4th July while on tour, the hotel looks new and was very nice, the rooms were great, the twin beds comfortable, there is a nice grocery shore just 200 meters away which was handy and the main town centre with lovely shops 9 blocks away, the hotel runs a shuttle bus... More 

Helpful?
2 Thank Big_Bozo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 N Fairfax St, Alexandria, VA 22314-1501 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $105 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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