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Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
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653 Reviews from our TripAdvisor Community

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Reviewed 6 days ago NEW

My daughter and I have been coming to this hotel for business travel for the past two years. I must say I have experienced a high level of service from "Mr. Roland Biagas" he is so understanding and accommodating. He made sure my family and I were comfortable on three special days recently inauguration day, my anniversary, and during my...

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Helpful?
1Thank Ameellah I
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Ameellah I, Thank you for such a wonderful review! As you have witnessed, our goal here is to exceed expectations each and every time. Because of this, I want to thank you for letting us know that you thoroughly enjoyed your experience, especially due to the help you welcome and service from Roland. We’re happy to know you would...

Chicago, Illinois, United States
Reviewed 1 week ago

I have stayed here before, and this stay was similar - rooms are clean enough, but the hotel is older and not as modern or comfortable. Location is good - but still a good walk to the closest Metro Station (King St). Speaking of King Street, it's several blocks away and full of restaurants and shopping. There's a grocery store...

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1Thank Michael C
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Michael C, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We provide complimentary shuttle service hourly to King Street and every half hour to the metro/airport. We provide our shuttle to...

Monterey County, California
Reviewed 2 weeks ago

We stayed for 7 days during Thanksgiving week. It was our first experience with Crowne Plaza, and we were very pleased! The staff were excellent, and I want to especially thank the morning hostess at the on site restaurant for explaining to me how to get around Alexandria and DC using the Metro and hotel shuttle services. We reserved an...

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Helpful?
1Thank Donald988
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Donald988, We truly would like to thank you for letting us know that you thoroughly enjoyed your experience! These are the types of comments we love to read that let's us know that our staff have made an unforgettable impact on a guest's overall experience. We are glad you were able to enjoyed all the amenities of the hotel...

Blacksburg, Virginia
Reviewed 2 weeks ago

This hotel has nice clean rooms & staff was friendly & helpful. The room has good amenities. The location was perfect. Close to restaurants so you can walk. It's right on the water. You can take their free shuttle to catch the boat ride that takes you on a tour of the area.

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Helpful?
Thank Sharonladybug
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Sharonladybug, We are so happy that you had a great time during your stay at the Crowne Plaza. I hope the weather wasn't too cold for you when enjoying the area or on the water taxi. It is great to know you had an enjoyable time here in Old Town and we hope you will come and visit us...

Reviewed 4 weeks ago via mobile

Many thanks and much appreciation to the staff and manager in helping to make our 45th wedding anniversary a memorable one. A special thanks to Regina for going above and beyond to make our stay simply wonderful. A big thanks to all of the staff for every effort made to make our stay so delightful and special. We definitely plan...

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Helpful?
Thank Joseph H
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Joseph H, We were truly happy that you chose the stay with us during your wedding anniversary. We wanted to make your celebration extra special during your stay and are glad we were able to make your stay better. Thank you so much for your kind words about our staff and especially about Regina. We hope to have another...

Mount Juliet, Tennessee, United States
Reviewed 4 weeks ago via mobile

Awesome place to visit. We were here on business and had a great time. Our rooms were clean, food was good and service was great! The location was central to attractions. River view rooms and a park across the street.

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Thank Jeff E
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Jeff E, Thank you so much for the kind words about our hotel and even more importantly thank you for choosing to stay with us. It is great to know that this was the perfect location for you during your business trip and that it had many great attractions and amenities for you. We are thrilled you enjoyed your...

A TripAdvisor Member
Arlington, Virginia
1 review
Reviewed 5 weeks ago via mobile

Awesome Stay! Thanks to Mgr. Roland Biagas and all the staff. They always go out of their way to make you feel at home, which is the hidden jewel in this Crowne Plaza Hotel. Other hotels you have to struggle with management and staff to get basic service but not here and that is what counts to me in choosing...

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Thank A TripAdvisor Member
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear Mr.Benson, We are thrilled to hear we played a positive roll during your trip. We are so lucky to have Roland as part of our team. We appreciate the compliments and be assured that Roland has already read the comment and was very happy. All our staff are here to work together to provide our guest with a great...

Mechanicsburg, Pennsylvania
Reviewed January 6, 2017

Stayed one night. Place was clean, room was nice and roomy. We reserved a river view room and was disappointed with the view. It was a side view, not what we expected. We purchased a package plan which included valet parking, breakfast and internet service. Upon check in the employee did not explain breakfast times etc so we had to...

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Helpful?
Thank lather66
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear lather66, Thank you for taking the time to share your experience with us. We are very happy to hear from our guest. Receiving constructive comments help to show us where we can work harder to serve, assist and accommodate our guest better. We're sorry that the valet service did not meet you expectation. We have made your comments known...

Baltimore, Maryland
Reviewed January 1, 2017

My wife and I enjoyed our stay for overnight trip visiting friends. The hotel has great access to the attractions of Old Town Alexandria and DC. The friendly staff at the Crowne Plaza made these out-of-towners feel like locals. I recommend it if you plan to visit the area; comfortable rooms and a friendly and reliable staff.

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Helpful?
Thank westwill18
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear westwill18, Thank you so much for your kind review, I was very pleased to hear that our desk staff was able to help you so much. Commending our services is always a great thing to hear, we strive to exceed the expectations of our guest. We're happy to know you would recommend us and would return; we look forward...

Rockville, Maryland
Reviewed January 1, 2017

Hotel was in a great location the staff was excellent the rooms were beautiful the food was excellent the experience was great, great, great, great, great. I would have no problem staying here again and i will probably stay here the next time I'm in town.

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Thank dbernard42
Adely G, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review

Dear dbernard42, We are so incredibly happy to read your comment about your stay. It warms to hear that everything during your stay went perfect. We work to give each guest an comfortable and relaxing stay. Thank you for choosing us and we can't wait to have you back soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Location: United States > Virginia > Alexandria
Price Range: $96 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Old Town Alexandria staff and other travelers.
4 questions
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Riverton, Wyoming
TEQUESTA, Florida, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“""The suites are breath taking with the water view, very spacious, warming and great for a intimate get away or large families""”
 of 5 bubbles ameellahi, 6 days ago | Read review
“The upper floor with a scenic Potomac river view room was our choice, photos attached.”
 of 5 bubbles Donald988, 2 weeks ago | Read review
“Ask for room facing the water”
 of 5 bubbles Sharonladybug, 2 weeks ago | Read review
“Hotel offers a great view of the Potomac River”
 of 5 bubbles westwill18, Jan 1, 2017 | Read review
“people slam there doors to much it wakes you up.”
 of 5 bubbles dbernard42, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question