The Alexandrian Old Town Alexandria, Autograph Collection
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About
#17 of 52 hotels in Alexandria
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.3
GreenLeaders Gold level
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Conference facilities
Parking garage
Wifi
Paid internet
Restaurant
Breakfast available
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English
Location
97Great for walkers
Grade: 97 out of 100
88Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
Contact
480 King Street, Alexandria, VA 22314
Getting there
Braddock RoadWashington DC Metro17 min
King St – Old TownWashington DC Metro17 min
Rental CarsSee all Alexandria rental cars
2154Reviews37Q+A100Room tips
Reviews
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+1
Came here on business and was blown away with the hotel !!!!! The staff are unbelievably kind and really can’t do enough for you !! It’s spotless in appearance and very welcoming!!! If your coming to Alexandria book here I highly recommend!!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was not able to get an upgrade but had inadvertently kept two overlapping reservations. Yared did an amazing job of synchronizing the reservations to enable side by side rooms with an outer door creating a suite like arrangement! Professional and very nice staff, great location and included breakfast made for a great trip to enjoy Old Town!
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Top floor has small windows. Prefer lower floors for street view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location, however. They have this great inner courtyard, BUT YOU CANT USE IT! Despite what they tell you at the front desk. They only have a small restaurant which is open a very limited time, (was only open for 3 hours for my 4 day stay there) The TVs do not have prime channels as advertised. Good luck with the Hallmark channel.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Dec 22, 2022
Dear Shkxa, Thank you for taking the time to share your candid review at the Alexandrian Hotel, Autograph Collection! I am glad to hear that you were so happy with the hotel location and Courtyard Area. All comments you kindly mentioned in your review will be addressed and shared with the concerned leaders to ensure corrective actions are taken on my email: sam.shaheen@thealexandrian.com and we will do whatever it takes to regain your trust and reconsider the Alexandrian Hotel for any upcoming reservations Best Regards, Sam Shaheen Assistant Rooms Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was fabulous but nothing else was up to par. The staff was courteous but gave us wrong directions to an address just 4 blocks away. They also failed to tell us that reservations were required for the breakfast buffet. The room hadn't been updated in decades the bathroom tissue was the cheapest you could find and the soap that was provided was so miniscule that it fell through the wire soap holder in the shower. In additions, the ice machine was broken when I finally located it due to poor signage. There was no list of recommended restaurants in the or nearby sights to visit which you would normally find in a hotel located in a tourist location. The only coffee available was the stuff in the room that you make yourself but only china cups were provided that could not be used to take the coffee with us and of course we didn't have reservations at the restaurant to get any. This is a Marriot hotel. We were tremendously disappointed.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Dec 22, 2022
Dear Jerky-n-Spice, Thank you for taking the time to share with us your frank and candid feedback following your recent stay with us here at the Alexandrian Hotel and Please accept my sincere personal apologies that your stay was not up to your expectations. All your kind comments mentioned in the survey will be shared with the concerned managers to ensure corrective actions are taken. I appreciate it if you may reach out to me through my email: sam.shaheen@thealexandrian.com Best Regards, Sam Shaheen Assistant Rooms Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a standout. I was in Alexandria for several days on business and could not have picked a better hotel. The decor is unique but not bizarrely so; the lobby and my room were tastefully decorated. The room and bathroom were extremely clean and comfortable. Daily housekeeping and a friendly front desk staff. It was centrally located and has its own parking garage which makes it convenient to park once and walk everywhere. The King & Rye restaurant (attached to hotel) served an excellent breakfast and dinner. Would definitely stay here again and highly recommend to others.
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angylen McConnell, Owner at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Nov 8, 2022
Dear buryhunt, Thank you for taking the time to share your positive review following your recent stay with us here at the Alexandrian Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Angylen McConnell Front Desk Manager Angylen.McConnell@thealexandrian.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying in hotels (Ritz Tysons, Westin Reston, A/C in DC to name a few) in the Northern Virginia area since August and this is my 4th trip back to The Alexandrian. This is by far my very favorite spot. The management (Sam) and all of his team (including Michael and Angie) are always going above and beyond to ensure I have great stay! I really do feel like I am at my home away from home. The housekeeping staff is also very hardworking and keep the rooms immaculate and the restaurant bar is a great place to hang and enjoy some wonderful food and wine. I highly recommend this hotel - the people and location cannot be beat!!
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Angylen McConnell, Owner at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Nov 8, 2022
Dear Quest821687, Thank you for taking the time to share your positive review following your recent stay with us here at the Alexandrian Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Sam, Michael and Angie as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Angylen McConnell Front Desk Manager Angylen.McConnell@thealexandrian.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Planning a wedding is stressful but planning a wedding with The Alexandrian is a new level stressful. We have been talking to this venue for a while, probably since April-May and got Chelsea Grim as a sales manager. We had a great impression of her at the beginning, she gave us a tour of the venue twice, one for us and one when family was in town. She seemed to be very nice and gave us good suggestions. By the time we got a draft of the contract, asked questions and discussed all the details, we got close to August. Then in August we asked for updated contract to sign and this is pretty much where the negative experience started and why my review for the place is so low. We have not heard back for 4 weeks from Chelsea. I called The Alexandria many times, most of the time no one picked up the phone at all. I would call Chelsea’s line first, then events’ team and then the hotel lobby. It is odd for a hotel not to pick up the phone at all. I left voicemails and followed up with emails but still nothing. On a few occasions I was able to get through to other employees and explained that we needed our updated contract to sign and we could not get ahold of Chelsea, they all were saying the same thing, that Chelsea would call us back but still nothing happened. After 4 weeks we finally heard from Chelsea, that she was out of office and then she was busy with the wedding season but she would review our emails and answer the same day. Today is October 25th, 2022 and we still have not heard back from her. Again, I called the venue, she is not picking up and not checking voicemails, we emails events team general email, no response, we emailed another contact we had Amanda Gulley and received probably most unhelpful response that they were busy and soon we would hear more. I reached out to their instagram account as well asking to help to get in touch with Chelsea and that also came to nothing. Overall, I got a very poor impression of the whole team at the Alexandrian Hotel. They are not taking it seriously and they don’t respond in a timely manner. It is impossible to get through to them during business hours and after 5pm when I got through to them I was told Chelsea already was out of the office. At this point we have been waiting for 8 weeks for an updated contract to sign and it is unacceptable. Brides and Grooms beware!…
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Oct 31, 2022
Good Afternoon Xeniyab2014, Thank you for taking the time to share your frank and candid review and please accept my sincere personal apologies for the evident inconvenience caused for the lack of follow up and I would like to assure and reiterate that this is not our standard and we are sorry if we failed. Our goal is aiming at providing our guests with a memorable experience and We will make sure corrective actions are taken to avoid those issues from occurring again in the future. I knew that our Sales Director was able to reach out to you and was able to regain your trust and reconsider the Alexandrian for future visits and events . Please reach out to me if there is anything else I may help you with on my email sam.shaheen@thealexandrian.com Best Regards, Sam Shaheen Assistant Rooms Executive The Morrison House & The Alexandrian Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although sitting at a premium location, the location can't make up for the poor quality of service. The attitude of the front desk staff runs the full gamut from indifferent to incompetent to rude, and the hotel itself is badly in need of infrastructure updates, such as working AC, additional electrical outlets (a bathroom with a hairdryer but no outlet?), and water (10-15 minutes to warm up, if it ever does). Do not be fooled by the "Marriott Autograph" designation; this hotel is independently owned and operated by Sage Hospitality, and while loosely affiliated with Marriott, it comes nowhere close to the meeting Marriott standards for either accommodations or service. Save yourself the frustration, stay further up King Street, by the Metro, and walk, hire an Uber, or take the DASH bus down to the waterfront. You'll be glad you did.…
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Oct 23, 2022
Dear Navigate607685, Thank you for taking the time to share your candid review following your recent stay with us here at the Alexandrian Hotel and Please accept my sincere personal apologies that your stay was not satisfactory. All your comments are mentioned in the review will be shared with the concerned manager to make sure corrective action are taken to avoid those issues from occurring again in the future. I would like to reiterate and assure that this is not our standard and what we are aiming at as our goal is to provide our guests with a memorable and remarkable experiences and I will be glad to get more details about your stay and contact me on my email address: sam.shaheen@thealexandrian.com as the fact our team are trained well and also to check if you addressed these issues to the front desk or to one of the managers at the Hotel. Again, thank you for sharing your review and I will be glad to connect with you and do whatever it takes to regain your trust and reconsider the Alexandrian for any future visits. Best Regards, Sam Shaheen Assistant Director of Rooms The Morrison House & The Alexandrian Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms themselves are ok( I got one courtyard facing with a balcony) I needed to change my reservation ( at least 3 months out) and it took 45 min on the phone -they do not have enough people at the front desk to help check in, my room Never got cleaned yesterday -despite me asking twice —they never answered the phone at the front desk So always had to go down and multiple weddings going on at the same Time ( our wedding wasn’t there Thank god ) the restaurant/bar is poor-( and closes at 10) my friend had a mouse in her room and they told Her there Was nothing they could Do about it-finally moved Her to a new room 12 hours later -people in elevator who were having their wedding here said they have never been so disappointed Would avoid staying here -the only positive is The location is good !…
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip: Try hotel indigo instead -IF you stay here avoid rooms in 6 th floor
( feel like attic rooms) and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Oct 23, 2022
Dear kelly2015196, Thank you for taking the time to share your candid review following your recent stay with us here at the Alexandrian Hotel and Please accept my sincere personal apologies that your stay was not satisfactory. All your comments are mentioned in the review will be shared with the concerned manager to make sure corrective action are taken to avoid those issues from occurring again in the future. I would like to reiterate and assure that this is not our standard and what we are aiming at as our goal is to provide our guests with a memorable and remarkable experiences and I will be glad to get more details about your stay and contact me on my email address: sam.shaheen@thealexandrian.com Again, thank you for sharing your review and I will be glad to connect with you and do whatever it takes to regain your trust and reconsider the Alexandrian for any future visits. Best Regards, Sam Shaheen Assistant Director of Rooms The Morrison House & The Alexandrian Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rediscovering the Alexandrian Hotel over the Holiday Weekend was a True Gem! The manager, Sam has exceptional attention to Customer Care, and it resounds within the Staff (esp. Angie). They recently managed to cater to two weddings, on top of other numerous hotel on-goings, during a "holiday" weekend! Looking down over the courtyard in observance of the wedding events... Everything looked like a fairytale, beffiting of the legendary, Old Town - Alexandria, Virginia CHARM! Thank you for such a beautiful stay. I am sure to return.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sam Shaheen, Guest Services / Front Office at The Alexandrian Old Town Alexandria, Autograph Collection
Responded Oct 13, 2022
Dear rtm2bianchi, Thank you for taking the time to share your positive and kind review following your recent stay at the Alexandrian Hotel and I am so glad to learn that you had a wonderful stay. All your kind note will be shared with our associates in particular Sam and Angie. Thank you so much for sharing your review and We look forward to welcoming you to the Alexandrian sometime very soon. Best Regards, Sam Shaheen Assistant Rooms Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$283 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel monaco alexandria kimpton
FORMERLY KNOWN AS
Kimpton Hotel Monaco Alexandria
LOCATION
United StatesVirginiaAlexandriaOld Town
NUMBER OF ROOMS
241
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Claim Your ListingTHE ALEXANDRIAN OLD TOWN ALEXANDRIA, AUTOGRAPH COLLECTION - Updated 2023 Prices & Hotel Reviews (VA)
Frequently Asked Questions about The Alexandrian Old Town Alexandria, Autograph Collection
Which popular attractions are close to The Alexandrian Old Town Alexandria, Autograph Collection?
Nearby attractions include Escape Room Live Alexandria (0.2 miles), Alexandria's Christ Church (0.2 miles), and Old Town (0.1 miles).
What are some of the property amenities at The Alexandrian Old Town Alexandria, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Alexandrian Old Town Alexandria, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Alexandrian Old Town Alexandria, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Alexandrian Old Town Alexandria, Autograph Collection?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Alexandrian Old Town Alexandria, Autograph Collection?
Conveniently located restaurants include Le Refuge Restaurant, Caphe Banh Mi, and The Warehouse.
Are there opportunities to exercise at The Alexandrian Old Town Alexandria, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Does The Alexandrian Old Town Alexandria, Autograph Collection have an airport shuttle?
Yes, The Alexandrian Old Town Alexandria, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Alexandrian Old Town Alexandria, Autograph Collection have airport transportation?
Yes, The Alexandrian Old Town Alexandria, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Alexandrian Old Town Alexandria, Autograph Collection located near the city center?
Yes, it is 0.2 miles away from the center of Alexandria.
Are any cleaning services offered at The Alexandrian Old Town Alexandria, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.