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Holiday Inn Alexandria at Carlyle

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Holiday Inn Alexandria at Carlyle
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320 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Alexandria, Virginia
Reviewed October 18, 2016

I have been coming here for the past couple of months for business and everyone from Tony the manager to the people at the front desk to the wait staff have been great. Rooms have always been clean and comfortable. The restaurant and bar are good too! Excellent location!

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Helpful?
Thank CharlieH321
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi CharlieH321, We are very grateful for your kind review and continued commitment to using us for your hospitality needs whenever you visit the Washington, DC/Alexandria, VA area. Though Tony is our Chief Engineer, his commitment to our customer service standards serves as a testament that our entire team understands the value of your business and the importance of ensuring...

Georgia
Reviewed October 18, 2016

This is the best hotel to stay in if you are going to be in the Washington D.C. area. It is located in Alexandria, Virginia. It has many perks, but the best one is that the Metro line is a block away out the back door. You can see it from the back rooms of the hotel. The employees at...

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Helpful?
Thank betsythompson
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi betsythompson, Thanks for labeling us as a "great Place To Stay" in your TripAdvisor review about your recent stay. With 53 hotel properties in the Alexandria area, we are very proud when customers like yourself choose us as your hospitality provider and confirm that your service expectations are met by our team. We hope to see you on your...

Reviewed October 16, 2016 via mobile

Do not waste your time! Upon arriving, I was greeted with a filthy room. Pictures attached. It would be one thing if this was made up for upon my contacting the front desk and proceeding further to contacting corporate by email; but neither of these resolved the issue. Won't bore anybody with those details but none of the guest relations...

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Helpful?
Thank Carrie W
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Carrie W, Thanks for your feedback. Your summary of events seem to be on the opposite scale of almost all the responses we receive from our customers. We are very concerned and have tried to research the matter. If you care to discuss it further, please give us a call at 703-960-2000 and ask for our Director of Operations....

Fayetteville, North Carolina
Reviewed October 12, 2016 via mobile

My husband & I recently attended a high school reunion, where we stayed at this hotel. The room was nice, but the breakfast service was very understaffed and some of the staff were not the most pleasant. When only one complimentary coffee packet was left in our room, the wait staff in charge wanted to charge me for a cup...

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Helpful?
Thank Marcia S
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear Marcia S, We hope your high school reunion was a huge success and expect to see you and your husband next year. Thanks for the feedback about the service you received and rest assured that I have shared them with our staff who will make the necessary improvements immediately. We pride ourselves as hospitality professionals whose focus is to...

Hyattsville, MD
Reviewed October 12, 2016 via mobile

Comfortable and relaxing property - rooms and beds are comfortable and spacious. Internet connection nice and strong - staff is nice and super attentive. Bartender during Monday night football was fun and awesome.

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Helpful?
Thank Alias605
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Alias605, I'm sure that Cheryl will be super pleased to learn that you shared that she's "fun and awesome". She's really works hard to create an atmosphere that her clients finds fun while comfortable and relaxing. Thanks so much for taking the time to share your experience and we hope to see you soon. Regards, Ian Harvey General Manager

Ottawa, Canada
Reviewed October 8, 2016

I stayed a couple nights here while attending a conference at the Gaylord convention centre. Also took a quick trip to DC to see the sights. This hotel is not close (walking distance) to anything. But rates are very reasonable. good water pressure, no hot water problems. rooms and lobby are nicely renovated. Hallways still look really drab but didnt...

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Helpful?
Thank lebriznon
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello lebriznon, Thanks for staying with us and for sharing your experience with our TripAdvisor travel family. We appreciate your business and hope you will consider using our facilities and services whenever you return to the area. Regards, Ian Harvey General Manager

Saint Paul, Minnesota
Reviewed September 22, 2016

Best part of this property was its proximity to the metro and the staff. Attentive front desk & awesome shuttle driver Laz. This was out first trip to Washington, D.C. Area and we were satisfied with this location and will definitely recommend to friends in the future.

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Helpful?
Thank Jtu2015
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear Jtu2015, It's such a pleasure to see so many of our guest responses recognizing our staff for excellence in services they deliver day in and day out. We appreciate your time to provide us this positive feedback and also for choosing to stay with us. "Location, location, location..." has been a frequent quote used to describe one of the...

Melbourne, Florida
Reviewed September 19, 2016 via mobile

The building smells like mold. My room was in desperate need of fixes and updates. The plumbing was very slow / clogged. There was a leak from the AC to the ceiling of the bathroom. The breakfast wasn't included this time around. Will not stay there again

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Helpful?
1Thank Eliezer R
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear Eliezer R Thanks for staying with us on your recent visit to the Washington, DC/Alexandria, VA area, and for taking the time to complete this review. Your feedback is of great value and will serve as a reference for correcting the areas of service you felt did not meet your expectations. I'm sorry that you expected breakfast service to...

Abingdon, Maryland
Reviewed September 17, 2016

I had a meeting at the Holiday Inn Alexandria at Carlyle earlier this week. The meeting was for two days and there was 30 people in attendance. I can't say enough about how well everything went. My contact at the hotel, Cherry, worked very closely with myself and an associate of mine to ensure the meeting went well. Her attention...

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Helpful?
Thank mmerryman
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Mr. mmerryman, We are extremely happy to learn that our team, especially Cherry met your expectations for your functions. Customer service has always been our strength throughout our facility but receiving confirmation which is shared with our Trip Advisor audience is of great value. Thanks for your business and we look forward to your return visit. Regards, Ian Harvey...

Mechanicsburg, Pennsylvania
Reviewed September 5, 2016

I will start by stating that the staff at this property was amazing! Their service and hospitality was some of the best I've seen and I think they absolutely care about their guests. Additionally, the hotel lobby and courtyard have been remodeled and they are lovely. The guest rooms are small but comfortable. The air conditioning unit in our room...

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Helpful?
Thank M L
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear M L, First of all, thanks for staying with us and for your acknowledgment of our staff's commitment to meeting and exceeding 100% of our guests' expectations. Our owners invested a great deal of financing and commitment toward making this historical building a charming and comfortable experience with up-to-date technology in rooms and public areas. Because of its age,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 

Additional Information about Holiday Inn Alexandria at Carlyle

Address: 2460 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Price Range: $111 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Alexandria at Carlyle staff and other travelers.
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Questions? Get answers from Holiday Inn Alexandria at Carlyle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“x00 rooms are farther away from the elevator”
 of 5 bubbles 1Jp1, 1 week ago | Read review
“No view, but really clean”
 of 5 bubbles ajaxd2016, 2 weeks ago | Read review
“Choose a room away for the stairs and elevator for quieter stay.”
 of 5 bubbles TonyaY798, Dec 5, 2016 | Read review
“never choose a room with an elevator or an ice machine nearby. Golden rule”
  • Just look across the street! Metro Train Station, Bars, Restaurants & Movies
  • Modern guestrooms have refrigerators and Microwaves which I love.
 of 5 bubbles CJHANNIS, Nov 2, 2016 | Read review
“I enjoy the back of the hotel because I like to watch the trains go by.”
 of 5 bubbles betsythompson, Oct 18, 2016 | Read review
5 of 5
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